Portal 2 crashs and restarts my computer please help - Page 2

headshotcarl · 05-29-2012, 03:09 AM

nope that didnt work either

headshotcarl · 05-30-2012, 09:39 AM

bump please help me i really want to play this and record it/livestream

Zekiran · 05-30-2012, 10:09 AM

Do something very basic for me please, head over to systemsrequirementlabs and use the Can You Run It feature to analyze your machine. It is not precise, but it should help to see if your machine runs this game properly as is, or if there's an issue with, say, shaders, or acceleration or whatever.

I've never had to do this myself but have you tried deleting the clientregistry.blob file in your steam folder, and letting it recreate one? I don't have ANY idea if that would help here, but it's not likely to hurt at this point.

Tyrox · 05-30-2012, 10:48 AM

what is your motherboard producer /name
and which chipset do you have?

headshotcarl · 05-30-2012, 11:43 AM

it is above minimum but is halfway between min and fast nope that didnt work still restarts my computer

my motherboard is asrock also wat is a chipset? is it a processor if so its a amd amd fx 4100 quad core processor

cybermind · 05-30-2012, 11:48 AM

Nope.
I used drivers that previously worked with portal 2.
I even used the first drivers that supported my hd6970
Didnt work.
As a matter of fact, i was playing portal 2 just fine with the video card drivers i was using, it was working flawless.
Then they added the update which supported mods and it made the game crash.
The update broke the game.

Tyrox · 05-30-2012, 12:30 PM

Quote:

Originally Posted by headshotcarl

it is above minimum but is halfway between min and fast nope that didnt work still restarts my computer

my motherboard is asrock also wat is a chipset? is it a processor if so its a amd amd fx 4100 quad core processor

well your chipset should be from AMD if you say that.
The reason why im asking is that im waiting now for 5 month and still no real solution for my problem.

I spent too much time in trying to solve this. And always i read the same. The chipsset or motherboards have some issues.

So you can go to your motherboard producer "asrock" and look for some updates.

Admins told me to flash my bios and many people said that it has fixxed the portal 2 problem bei installing a new bios version.

But i do not recommend this. It should be your last way.
I've tried but there were some issue and my PC didnt worked after that.
So use this just by your own risk.

I didnt fixxed my problem so i cannot say this works for 100% but more than 10 people said it fixxed it.Also Admin from Steam support said to me i should do that because there are some issues in different kind of motherboards.

I hope i could help a bit.
But think of flashing your BIOS.

Greetings,

Tyrox

PS: I hope there is an other solution for you. Best Luck!

headshotcarl · 06-01-2012, 01:25 AM

i have tried doing this i download the latest but because i have asrock they have this thing called instant flash that does the searching and updating for you so i went into bios found it instant flash i pressed find and then it couldn't detect it i tried a hard drive and my usb still didnt work

cybermind · 06-01-2012, 10:44 AM

i have most recent bios with my amd FX8120 processor matched to a CROSSHAIR IV 890FX board
like i said, most recent bios.
everythings up to date, everythings runs flawless.
portal still reboots my computer as well.
This is rediculous.

headshotcarl · 06-03-2012, 04:16 AM

i really dunno what else to do

The_Risen · 06-05-2012, 01:03 AM

I figured I should chime in here too, I've had the same problem since I bought the game 2-3-ish months ago and would also like a fix, Free bump.

headshotcarl · 06-13-2012, 08:57 AM

well i still dunno what to do tbh steam have been trying to help

Wyz22 · 07-25-2012, 05:19 AM

I got the same problem with my new pc, which has an AMD FX 8120 processor and a ATI Radeon HD 7850 video card and an ASUS M5A motherboard.
The game ran just fine with my laptop, which was an Intel i7 + Radeon Mobility HD 5870.
It just freezes and restarts my computer, i am unable to get past the main menu.

05-30-2012, 11:43 AM	#20
headshotcarl Join Date: Sep 2009 Reputation: 0 Posts: 15	it is above minimum but is halfway between min and fast nope that didnt work still restarts my computer my motherboard is asrock also wat is a chipset? is it a processor if so its a amd amd fx 4100 quad core processor Last edited by headshotcarl: 05-30-2012 at 11:46 AM.

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05-29-2012, 03:09 AM	#16
headshotcarl Join Date: Sep 2009 Reputation: 0 Posts: 15	nope that didnt work either

05-30-2012, 09:39 AM	#17
headshotcarl Join Date: Sep 2009 Reputation: 0 Posts: 15	bump please help me i really want to play this and record it/livestream

05-30-2012, 10:09 AM	#18
Zekiran Join Date: Jun 2008 Reputation: 3966 Posts: 20,609	Do something very basic for me please, head over to systemsrequirementlabs and use the Can You Run It feature to analyze your machine. It is not precise, but it should help to see if your machine runs this game properly as is, or if there's an issue with, say, shaders, or acceleration or whatever. I've never had to do this myself but have you tried deleting the clientregistry.blob file in your steam folder, and letting it recreate one? I don't have ANY idea if that would help here, but it's not likely to hurt at this point.

05-30-2012, 10:48 AM	#19
Tyrox Join Date: Dec 2011 Reputation: 0 Posts: 9	what is your motherboard producer /name and which chipset do you have?

05-30-2012, 11:48 AM	#21
cybermind Join Date: Oct 2011 Reputation: 66 Posts: 458	Nope. I used drivers that previously worked with portal 2. I even used the first drivers that supported my hd6970 Didnt work. As a matter of fact, i was playing portal 2 just fine with the video card drivers i was using, it was working flawless. Then they added the update which supported mods and it made the game crash. The update broke the game.

06-01-2012, 01:25 AM	#23
headshotcarl Join Date: Sep 2009 Reputation: 0 Posts: 15	i have tried doing this i download the latest but because i have asrock they have this thing called instant flash that does the searching and updating for you so i went into bios found it instant flash i pressed find and then it couldn't detect it i tried a hard drive and my usb still didnt work

06-01-2012, 10:44 AM	#24
cybermind Join Date: Oct 2011 Reputation: 66 Posts: 458	i have most recent bios with my amd FX8120 processor matched to a CROSSHAIR IV 890FX board like i said, most recent bios. everythings up to date, everythings runs flawless. portal still reboots my computer as well. This is rediculous.

06-03-2012, 04:16 AM	#25
headshotcarl Join Date: Sep 2009 Reputation: 0 Posts: 15	i really dunno what else to do

06-05-2012, 01:03 AM	#26
The_Risen Join Date: Jan 2012 Reputation: 0 Posts: 14	I figured I should chime in here too, I've had the same problem since I bought the game 2-3-ish months ago and would also like a fix, Free bump.

06-13-2012, 08:57 AM	#27
headshotcarl Join Date: Sep 2009 Reputation: 0 Posts: 15	well i still dunno what to do tbh steam have been trying to help

07-25-2012, 05:19 AM	#28
Wyz22 Join Date: Aug 2011 Reputation: 0 Posts: 2	I got the same problem with my new pc, which has an AMD FX 8120 processor and a ATI Radeon HD 7850 video card and an ASUS M5A motherboard. The game ran just fine with my laptop, which was an Intel i7 + Radeon Mobility HD 5870. It just freezes and restarts my computer, i am unable to get past the main menu.