headache over security check

shanemckay · 07-28-2012, 01:24 PM

after some effort, my stteam client id now installed on a brand new external drive, after the old one failed. the security proc ess is now stopping me reinstalling all steam game.when you change HD, your are sent code to email to insert this. this processes is impossible to complete, after a major HD faulre that left olf fautly hd return to manufacture as not working. on top of that i also did a restore. the upshot of all this messing around, has left unable to login to steam, without this securite, which for some reason, the code did not get sent to email on filr.has this happened to anyone here? how do i get it working. is there a automated phone number i can call and get this bypassed. i had 41 games bought here.

shane

TeKraken · 07-28-2012, 02:49 PM

In order to get access to your account you will need access to the email account that is linked to your account.

Changing a hdd should not stop you accessing the email address.

If you no longer have access to the email account linked to your steam account:

https://support.steampowered.com/kb_...1543#lostemail

You will need to prove ownership of the account:

https://support.steampowered.com/kb_...2268-EAFZ-9762

07-28-2012, 01:24 PM	#1
shanemckay Join Date: Jun 2010 Reputation: 0 Posts: 19	headache over security check after some effort, my stteam client id now installed on a brand new external drive, after the old one failed. the security proc ess is now stopping me reinstalling all steam game.when you change HD, your are sent code to email to insert this. this processes is impossible to complete, after a major HD faulre that left olf fautly hd return to manufacture as not working. on top of that i also did a restore. the upshot of all this messing around, has left unable to login to steam, without this securite, which for some reason, the code did not get sent to email on filr.has this happened to anyone here? how do i get it working. is there a automated phone number i can call and get this bypassed. i had 41 games bought here. shane

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

07-28-2012, 02:49 PM	#2
TeKraken Join Date: Nov 2011 Reputation: 4619 Posts: 6,054	In order to get access to your account you will need access to the email account that is linked to your account. Changing a hdd should not stop you accessing the email address. If you no longer have access to the email account linked to your steam account: https://support.steampowered.com/kb_...1543#lostemail You will need to prove ownership of the account: https://support.steampowered.com/kb_...2268-EAFZ-9762