Lego Batman 2: This game is currently unavailable (Unspecified Error)

RoughNTumble · 06-29-2012, 04:42 PM

Well I've had this error for a couple of days now. I live in the USA, I paid for the game, I downloaded it, but whenever I click play, it just gives me this.

Anyone have any ideas?

Dreadjaws · 06-29-2012, 06:40 PM

Have you tried to verify the integrity of the game's cache? You have to right-click on the game's title, select "Properties" and then the "Local Files" tab. You'll see the option there.

This is a common error when a file is not correctly downloaded. Steam should check for wrong files and repair them.

{Yotsuba} · 06-29-2012, 08:50 PM

And if that doesn't help, you may want to exit Steam then go into your Steam folder and delete or rename the following two files:

ClientRegistry.blob
AppUpdateStats.blob

RoughNTumble · 06-29-2012, 09:35 PM

I checked the integrity of the cache, and it kept telling me one file failed to validate, and it would redownload it, over and over.

I closed and reopened steam as well as resetting the PC and that didn't help unfortunately.

So I went to the steam folder and deleted those files. I started steam up and it updated. I went to my library and clicked play on lego batman 2 and got the same error again.

Checked the integrity of the cache again too, same deal there.

{Yotsuba} · 06-29-2012, 11:17 PM

The next thing to try is to fully uninstall and redownload the game.

RoughNTumble · 06-30-2012, 12:09 AM

alright I reinstalled twice and getting the same message

Dreadjaws · 06-30-2012, 09:58 AM

I think you might have a hard drive problem here. Have you used a scandisk software to check for errors in the drive? I had a similar problem some time ago in my old PC. No matter how many times I tried to download and install a game, I'd get an installation error, and it turned out the hard drive had bad sectors.

As an alternative (which I honestly have no idea if it's going to work) you might try to delete the LEGO Batman 2 files, download another Steam game to fill the bad sectors and then re-download LEGO Batman 2, which might then get installed in good sectors. I'm honestly shooting blindfolded with this one, I have no idea if that's how hard drive space is used.

Though I still recommend to check your hard drive for bad sectors before doing anything else.

RoughNTumble · 08-11-2012, 04:27 PM

Alright, I did the scandisk thing and it turns out I have no bad sectors, everything is 100% in working order.

I still haven't been able to play this a month and a half after release. Do you think steam will give me my money back if I fill out a ticket?

06-29-2012, 04:42 PM	#1
RoughNTumble Join Date: Jun 2012 Reputation: 0 Posts: 4	Lego Batman 2: This game is currently unavailable (Unspecified Error) Well I've had this error for a couple of days now. I live in the USA, I paid for the game, I downloaded it, but whenever I click play, it just gives me this. Anyone have any ideas?

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06-29-2012, 06:40 PM	#2
Dreadjaws Join Date: Mar 2010 Reputation: 906 Posts: 3,137	Have you tried to verify the integrity of the game's cache? You have to right-click on the game's title, select "Properties" and then the "Local Files" tab. You'll see the option there. This is a common error when a file is not correctly downloaded. Steam should check for wrong files and repair them.

06-29-2012, 08:50 PM	#3
{Yotsuba} Join Date: Sep 2007 Reputation: 1026 Posts: 5,581	And if that doesn't help, you may want to exit Steam then go into your Steam folder and delete or rename the following two files: ClientRegistry.blob AppUpdateStats.blob

06-29-2012, 09:35 PM	#4
RoughNTumble Join Date: Jun 2012 Reputation: 0 Posts: 4	I checked the integrity of the cache, and it kept telling me one file failed to validate, and it would redownload it, over and over. I closed and reopened steam as well as resetting the PC and that didn't help unfortunately. So I went to the steam folder and deleted those files. I started steam up and it updated. I went to my library and clicked play on lego batman 2 and got the same error again. Checked the integrity of the cache again too, same deal there.

06-29-2012, 11:17 PM	#5
{Yotsuba} Join Date: Sep 2007 Reputation: 1026 Posts: 5,581	The next thing to try is to fully uninstall and redownload the game.

06-30-2012, 12:09 AM	#6
RoughNTumble Join Date: Jun 2012 Reputation: 0 Posts: 4	alright I reinstalled twice and getting the same message

06-30-2012, 09:58 AM	#7
Dreadjaws Join Date: Mar 2010 Reputation: 906 Posts: 3,137	I think you might have a hard drive problem here. Have you used a scandisk software to check for errors in the drive? I had a similar problem some time ago in my old PC. No matter how many times I tried to download and install a game, I'd get an installation error, and it turned out the hard drive had bad sectors. As an alternative (which I honestly have no idea if it's going to work) you might try to delete the LEGO Batman 2 files, download another Steam game to fill the bad sectors and then re-download LEGO Batman 2, which might then get installed in good sectors. I'm honestly shooting blindfolded with this one, I have no idea if that's how hard drive space is used. Though I still recommend to check your hard drive for bad sectors before doing anything else.

08-11-2012, 04:27 PM	#8
RoughNTumble Join Date: Jun 2012 Reputation: 0 Posts: 4	Alright, I did the scandisk thing and it turns out I have no bad sectors, everything is 100% in working order. I still haven't been able to play this a month and a half after release. Do you think steam will give me my money back if I fill out a ticket?