Account stolen

magnemits · 08-12-2012, 01:07 PM

Happened now, someone stolen my account ''roxaky'' id, him changed my email,password, idk how him stolem, i logged on steam and i got a mensage the account are open in another place.and i logout ples help.

Stry423 · 08-12-2012, 01:13 PM

contact support

FF.GHoST61 · 08-12-2012, 01:15 PM

I can give a tip, dont enter you'r EMAIL loging and password and Steam login and password where you see "zomg fre gmez"

Silicon Vampire · 08-12-2012, 01:20 PM

The Support link is at the top of each forum and store page.

The forums can not help with account issues.

Sticky: Please Do NOT post account-specific problems

Quote:

Since the Forums are not moderated by Valve Employess on a full-time basis, it is impossible for the moderators to help with these requests. We will be moving account questions out of the forums. I hope everyone understands that the reason for this is to help resolve account issues as quickly as possible.

Contacting Steam Billing and Support

Reclaiming a Lost or Hijacked Steam Account

Sticky: Mkay's common sense guide to: Computer Security

The response time varies according to the number of open support tickets submitted before yours and the quality of information in your ticket.

If you have more to add, add to the open ticket rather than submitting a new one as that only slows the process but it does NOT put you back to the end on the line as some people suggest.

magnemits · 08-12-2012, 10:17 PM

Quote:

Originally Posted by Silicon Vampire

The Support link is at the top of each forum and store page.

The forums can not help with account issues.

Sticky: Please Do NOT post account-specific problems

Contacting Steam Billing and Support

Reclaiming a Lost or Hijacked Steam Account

Sticky: Mkay's common sense guide to: Computer Security

The response time varies according to the number of open support tickets submitted before yours and the quality of information in your ticket.

If you have more to add, add to the open ticket rather than submitting a new one as that only slows the process but it does NOT put you back to the end on the line as some people suggest.

Thankyou, all for fast suport,but i have back my account again thanks.And sry for say it here.

zonkz · 08-13-2012, 03:55 AM

How did you get it back in 9 hours?

Tito Shivan · 08-13-2012, 04:08 AM

Quote:

Originally Posted by zonkz

How did you get it back in 9 hours?

Sometimes, support is not the bloated, crawling monster some say.
(Because people who get their tickets swiftly dealt with, don't come as much to tell it on the forums as those who have to wait)

skoops · 08-13-2012, 04:21 AM

Quote:

Originally Posted by zonkz

How did you get it back in 9 hours?

My guess is that he's just encounterd the bug weve been getting recently, when it tell your Steam account is on use on a other PC when its isnt and he's panicked.

magnemits · 08-14-2012, 05:29 PM

Him only giveme back my account and posted in my steam profile where him send my steam,him send to my email,idk but him is profissional because stolen my email pssord too,idk how, i only downloadead one skim for my tf2,now i scanead my pc and the avast acuse keyloger idk what is it,i think him search steam full gamers our better than mine i have only arma2 ,tf2(i love play), all zombies must die, and LFD2, but i have luck

.Its the second time someone stolem my account.(sry my english i am braziliam,not good in english,thanks all.)

DM36 · 08-14-2012, 05:38 PM

Quote:

Originally Posted by magnemits

Him only giveme back my account and posted in my steam profile where him send my steam,him send to my email,idk but him is profissional because stolen my email pssord too,idk how, i only downloadead one skim for my tf2,now i scanead my pc and the avast acuse keyloger idk what is it,i think him search steam full gamers our better than mine i have only arma2 ,tf2(i love play), all zombies must die, and LFD2, but i have luck

.Its the second time someone stolem my account.(sry my english i am braziliam,not good in english,thanks all.)

2nd time?

Don't you think its time to reassess how you are handling your steam account security, and what sites you are visiting?

Nobody just puts a keylogger on your computer.

I've had steam for over 6 years, and have accumulated over 1,000 games, and have never had the problem some people have with account security. Why? I have common sense. Only bring up the fact that I have that many games because it would seem like that would make me a prime target for someone to try and steal my account. But nope. Has not happened.

Just sayin man, be careful on what you download.

Fool you once, shame on them. But fool you twice?

magnemits · 08-14-2012, 05:51 PM

Man idk i have one antivirus avast but i desative the firewal, because it consume so much the memory of my pc, andi desative my windows firewall too,i think is it my problem,if u have a better antivirus say me ples i want because, i tested many antivirus but all are heavy to my pc,time the windows firewel get 600-800mb of my memore it so much..because i have only 3gb, and i only download one skim for my tf2,but i not scanead it the first time, when I open the file i get logout the steam, after it i scanead the file and say it http://puu.sh/Vohp ,but ok i have my account back.

plivx · 08-15-2012, 03:46 AM

lol you sure have an old pc just change it.

Go buy another and stop going on xxx websites if you wanna have a better anti-virus go take Antivir or Nod32 which are Better than Avast crap.

08-12-2012, 01:07 PM	#1
magnemits Join Date: Jun 2012 Reputation: 0 Posts: 5	Account stolen Happened now, someone stolen my account ''roxaky'' id, him changed my email,password, idk how him stolem, i logged on steam and i got a mensage the account are open in another place.and i logout ples help.

08-14-2012, 05:29 PM	#9
magnemits Join Date: Jun 2012 Reputation: 0 Posts: 5	Him only giveme back my account and posted in my steam profile where him send my steam,him send to my email,idk but him is profissional because stolen my email pssord too,idk how, i only downloadead one skim for my tf2,now i scanead my pc and the avast acuse keyloger idk what is it,i think him search steam full gamers our better than mine i have only arma2 ,tf2(i love play), all zombies must die, and LFD2, but i have luck .Its the second time someone stolem my account.(sry my english i am braziliam,not good in english,thanks all.) Last edited by magnemits: 08-14-2012 at 05:33 PM.

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08-12-2012, 01:13 PM	#2
Stry423 Join Date: Apr 2011 Reputation: 0 Posts: 50	contact support

08-12-2012, 01:15 PM	#3
FF.GHoST61 Join Date: Oct 2011 Reputation: 127 Posts: 552	I can give a tip, dont enter you'r EMAIL loging and password and Steam login and password where you see "zomg fre gmez"

08-13-2012, 03:55 AM	#6
zonkz Join Date: Aug 2011 Reputation: 405 Posts: 1,532	How did you get it back in 9 hours?

08-14-2012, 05:51 PM	#11
magnemits Join Date: Jun 2012 Reputation: 0 Posts: 5	Man idk i have one antivirus avast but i desative the firewal, because it consume so much the memory of my pc, andi desative my windows firewall too,i think is it my problem,if u have a better antivirus say me ples i want because, i tested many antivirus but all are heavy to my pc,time the windows firewel get 600-800mb of my memore it so much..because i have only 3gb, and i only download one skim for my tf2,but i not scanead it the first time, when I open the file i get logout the steam, after it i scanead the file and say it http://puu.sh/Vohp ,but ok i have my account back.

08-15-2012, 03:46 AM	#12
plivx Join Date: Aug 2012 Reputation: 73 Posts: 807	lol you sure have an old pc just change it. Go buy another and stop going on xxx websites if you wanna have a better anti-virus go take Antivir or Nod32 which are Better than Avast crap.