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Old 06-25-2012, 08:25 AM   #1
Szejku
 
 
 
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Red face Can't buy SC.

Hi.

I Add today 10 euros to my steam wallet, so in my steam sccount is 10 euro. I run the game, go to the market place, and from there i clic add sc. Then i choose the only paymant options - steam. Game start thinking and i have "error" - "The STEAM wallet topup you requested has failed."

Please, help. I really enjoj the game, but that is so frustrating. :/
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Old 06-27-2012, 01:44 PM   #2
Szejku
 
 
 
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Today relese the patch. problem still exist. in forum dc universe i read the problem exist from 5 month. this is so lame.
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Old 07-01-2012, 02:45 PM   #3
Szejku
 
 
 
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Great. I write to steam support. They say me write to dc universe support. I write to them, and this is anwser:

"Thank you for that information. It looks like you are going to want to submit a support ticket to Steam and see what they'll have to say. It is entirely possible that your Steam account isn't trying to send the money to us as US Dollars, which would need to be rectified by steam support."

So, i copy that, and again to steam support. And anwser:

"Further technical support for this title is handled by a third party support department - please follow the instructions below to contact the support provider to troubleshoot this issue:

Title: DC Universe Online
Link: http://support.steampowered.com/kb_a...3486-YSXB-5888

For additional assistance, please visit our forums, found here:

http://forums.steampowered.com"

What a joke. What a disgrace.[*]
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Old 07-01-2012, 03:02 PM   #4
turistas
 
 
 
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what game are u even talking about. .SC .???
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Old 07-01-2012, 03:07 PM   #5
ElijahChondo43
 
 
 
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Originally Posted by turistas View Post
what game are u even talking about. .SC .???
SC is the in-game currency I believe for DC Universe.

OP, I've never had a problem doing this, I've done this in the past before. So you are launching the game, going in and buying the SC through the DC Universe in game store correct?

I suggest canceling the ticket OP and starting another one, obviously the support person that is handling your ticket doesn't know squat about the F2P/MMO in-game currency stores that talk to Steam's servers
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Old 07-01-2012, 05:03 PM   #6
Szejku
 
 
 
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I don't think so that help with anything, becouse many people have same problem, and write to support steam and dc universe without any effect's.
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Old 07-05-2012, 06:13 AM   #7
teodevil1
 
 
 
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darn sc on dc niverse online

im tryng to buy sc in dc ower steam and it wont omg are they eawen gona arepair that cause i brought 10euros o steam only 4 stat sc so are they working on dc universe online enything ah this is so bad
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Old 07-07-2012, 12:18 PM   #8
Szejku
 
 
 
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problem exist from 6 months, i sens many meil to support, and all what i know they inform about problem devs...
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Old 07-07-2012, 06:15 PM   #9
srockie
 
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Drogi Szejku Jesli jestes Pol.akiem mam pytanie . Jak długo może to trwać ,ponieważ przelałem na steam 50 Euro i nie moge kupic tych Sc -.- .

When this sh*t can be fixed ,cuz i have 50 Euro on steam and i cant buy sc ...
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Old 07-08-2012, 03:25 AM   #10
Szejku
 
 
 
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Nie mam pojęcia, ale zauważyłem, że chyba tylko y mają ten problem, a już na pewno w większości to ich dotyczy. Napisz do supportu steama i DC Universe, wytłumacz sprawę i to jedyne co niestety możesz zrobić. Potem, jak to nic nie da, możesz się zgłosić do Steam support, żeby oddali ci twoje pieniądze bo nie możesz ich wydać w sposób jaki planowałeś.
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Old 07-08-2012, 03:26 AM   #11
Szejku
 
 
 
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Nie wiem czymu mi ocenzurowało słowo "p o l a c y".
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Old 07-28-2012, 06:35 AM   #12
RHAS
 
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Same problem here, it seems there not fixing this looking at the months this problem is floating around.

So much for dc universe for me, i like the game but a free account just isnt for me. (as is a paid version for that matter)
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Old 08-13-2012, 09:10 AM   #13
ChuchoFett
 
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Quote:
Originally Posted by Szejku View Post
Hi.

I Add today 10 euros to my steam wallet, so in my steam sccount is 10 euro. I run the game, go to the market place, and from there i clic add sc. Then i choose the only paymant options - steam. Game start thinking and i have "error" - "The STEAM wallet topup you requested has failed."

Please, help. I really enjoj the game, but that is so frustrating. :/
Have yo tried buying it directly from the DCUO Official Web in my opinion it works better than with steam wallet, cause third party software management sometimes kinda sucks!
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