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Old 09-10-2012, 04:33 PM   #1
honved
 
 
 
Join Date: Jan 2012
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Arrow Steam support is not answering

Steam support is not answering since 30th Aug, is this normal or i did something wrong???

I wrote this message: https://support.steampowered.com/vie...6371-QYSJ-4725
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Old 09-10-2012, 04:53 PM   #2
azzonie
 
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Originally Posted by honved View Post
Steam support is not answering since 30th Aug, is this normal or i did something wrong???

I wrote this message: https://support.steampowered.com/vie...6371-QYSJ-4725
Most of the time it takes 3 days to a week so yours looks like a long time. Also that link does not work for anyone but you as you have to be logged in with your account to see it.
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Old 09-10-2012, 05:07 PM   #3
Satoru
 
 
 
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We cannot view tickets here.

If you have anything to add please use your existing ticket. Do not open a new one.

Currently Support is experiencing high volume. But update your ticket so see if there is any additional information Steam is requiring of you as well.
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Old 09-10-2012, 05:11 PM   #4
honved
 
 
 
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so i cant do anything, just wait more?
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Old 09-10-2012, 05:16 PM   #5
jimrad1
 
 
 
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Originally Posted by honved View Post
so i cant do anything, just wait more?
They've been very very slow lately. I think my ticket is just a tad over a week old now to. CD Key states its already in use for Guild Wars 1. Wanted to try it out again before going to Guild Wars 2. No way Im buying it right now if this repeats itself.
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