Go Back   Steam Users' Forums > Steam Discussions > Help and Tips

Reply
Click here to go to the first staff post in this thread.  
Thread Tools Display Modes
Old 09-13-2012, 11:08 AM   #1
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
Member since date changed

Hello.

I've used a very unique username for sometime now (Not my Steam forums name), it dates back to my Diablo II days (Circa 2001). I recently attempted to make another Steam account, using that username, however it was taken. I always knew that I had an older Steam account, but never went back to it, because there were no games on it.

After 10-15 minutes of trying to remember passwords, I finally logged in. I was pretty pumped to see that my member since date was Sept 12th, 2003. I had an eight year badge and was pretty excited. I also checked Steamrep.com and noticed I had a five digit Steam ID. I took a screenshot, for Reddit and to send to a friend. I had no money in my account at the time, so I had to wait before I could add any friend. Basically for e-peen.

I went downstairs to eat dinner. Came back up, noticed Steam needed updating. Updated Steam, and boom. Member since date was changed to the current date (Sept 2nd, 2012) and my badge was gone. My Steam ID was also an eight digit ID. It was pretty depressing, but not the end of the world.

I contacted Steam support, and was told they couldn't help me. They said the account was created Sept 2nd, 2012 and told me that they could no longer talk about the issue. That was it.

This isn't the end of the world. I just want to know if anyone has ever had this problem, was it fixed? Or did you get the same response as I did? Should I contact support again maybe?
JLulz is offline  
Reply With Quote
Old 09-13-2012, 11:12 AM   Click here to go to the next staff post in this thread.   #2
BurtonJ
 
BurtonJ's Avatar
 
Valve
Join Date: Nov 2007
Reputation: 10615
Posts: 9,010
It sounds like you logged into a different account.
BurtonJ is online now   Reply With Quote
Old 09-13-2012, 11:15 AM   #3
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
No, I logged into the right one.

I'm 100% sure of that.
JLulz is offline   Reply With Quote
Old 09-13-2012, 12:36 PM   #4
Smog1984
 
Join Date: Jun 2011
Reputation: 133
Posts: 480
If you have the screenshot then that number and the 8 digit number can be used to see if there are two separate accounts or not.
Smog1984 is offline   Reply With Quote
Old 09-13-2012, 12:54 PM   #5
GDL
 
 
 
Join Date: Mar 2012
Reputation: 2145
Posts: 3,507
Do you still have the image you took?
GDL is offline   Reply With Quote
Old 09-13-2012, 02:54 PM   #6
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
Quote:
Originally Posted by Smog1984 View Post
If you have the screenshot then that number and the 8 digit number can be used to see if there are two separate accounts or not.
I didn't take the screenshot for the Steam ID, sadly.

I honestly took the screenshot of the account as a quick thing for e-peen, I planned on adding games once I put some money in my bank account.
JLulz is offline   Reply With Quote
Old 09-13-2012, 02:55 PM   #7
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
Quote:
Originally Posted by GDL View Post
Do you still have the image you took?
Yes, I do.
JLulz is offline   Reply With Quote
Old 09-13-2012, 04:19 PM   #8
tacc
 
 
 
Join Date: Sep 2008
Reputation: 1272
Posts: 3,346
Contact support.

Quote:
Originally Posted by BurtonJ View Post
It sounds like you logged into a different account.
This date change happened to several others over the past months.
If my internet wouldn't be painfully slow for whatever reason I'd even search for those threads.
tacc is offline   Reply With Quote
Old 09-13-2012, 04:23 PM   Click here to go to the next staff post in this thread.   #9
BurtonJ
 
BurtonJ's Avatar
 
Valve
Join Date: Nov 2007
Reputation: 10615
Posts: 9,010
The Steam ID wouldn't have changed, regardless of the date.

So if it was a low digit but isn't anymore, it's a different account.
BurtonJ is online now   Reply With Quote
Old 09-13-2012, 04:59 PM   #10
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
I'm positive it's the same account.

Like I said, I think it changed from five to eight. I could most certainly be wrong, but I'm 99% sure.

This is super frustrating :/
JLulz is offline   Reply With Quote
Old 09-13-2012, 05:00 PM   #11
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
Quote:
Originally Posted by tacc View Post
Contact support.


This date change happened to several others over the past months.
If my internet wouldn't be painfully slow for whatever reason I'd even search for those threads.
I did, told me they can't change it things like that, but I've seen them do it for other people.
JLulz is offline   Reply With Quote
Old 09-13-2012, 05:11 PM   This is the last staff post in this thread.   #12
BurtonJ
 
BurtonJ's Avatar
 
Valve
Join Date: Nov 2007
Reputation: 10615
Posts: 9,010
We do not have the ability to edit that data.

Unless you can remember the Steam ID, we don't have enough information at hand.
BurtonJ is online now   Reply With Quote
Old 09-13-2012, 05:47 PM   #13
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
I'll try to remember it.

Sorry for having a terrible memory.
JLulz is offline   Reply With Quote
Old 09-13-2012, 07:31 PM   #14
JLulz
 
Join Date: Sep 2012
Reputation: 0
Posts: 16
I also thought it was possible for a Valve employee to change a Steam ID?

IE: Someone gets hacked.

Not implying one changed mine, obviously. I just thought it was a possibility.
JLulz is offline   Reply With Quote
Old 09-13-2012, 07:37 PM   #15
Matt
 
Matt's Avatar
 
Volunteer Moderator - I was on TV!
Join Date: Jun 2003
Reputation: 4718
Posts: 22,912
Quote:
Originally Posted by JLulz View Post
I also thought it was possible for a Valve employee to change a Steam ID?

IE: Someone gets hacked.
No. If an account is stolen then Valve returns the account to the owner. The Steam ID never changes.

__________________
Steam Community and Forum Moderator
Have Fun!
Forum Rules: View
Matt is offline   Reply With Quote
Reply

Go Back   Steam Users' Forums > Steam Discussions > Help and Tips


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -7. The time now is 05:03 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Site Content Copyright Valve Corporation 1998-2014, All Rights Reserved.