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Old 11-26-2012, 06:46 PM   Click here to go to the next staff post in this thread.   #1
Kutta
 
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Having login / captcha issues?

I'm seeing a lot of reports on the iTunes app store of people failing to login but I haven't seen anything posted here since we fixed some login issues a few weeks ago. If you're experiencing login issues (either Incorrect Login or failed captcha - "error verifying humanity"), can you please reply to me so I can look into it?

Thanks
-Kutta
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Old 11-28-2012, 03:26 AM   #2
Mangr0v3
 
 
 
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I'm not experiencing it personally, but I'm curious as to how this happened: http://cl.ly/image/1s2B0y3i060k
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Old 12-01-2012, 08:29 AM   #3
john490
 
 
 
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I've been unable to login on my Nexus (jellybean 4.2.1) and have gotten both error messages.

I'm 99% sure I know my password. I haven't logged out of the Steam client on the desktop just incase I'm being silly and have the password skewed in my head.
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Old 12-10-2012, 10:28 PM   #4
ShadowDialga
 
 
 
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Quote:
Originally Posted by Kutta View Post
I'm seeing a lot of reports on the iTunes app store of people failing to login but I haven't seen anything posted here since we fixed some login issues a few weeks ago. If you're experiencing login issues (either Incorrect Login or failed captcha - "error verifying humanity"), can you please reply to me so I can look into it?

Thanks
-Kutta
Not sure if this counts but on my droid RAZR m whenever I go to friend activity it asks me to sign in repeatedly. Like I'll give my password, it'll wait, then say incorrect login even if the pass is right...
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Old 12-12-2012, 09:27 AM   #5
nbajammer
 
 
 
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Same here on iPhone 5. Login no longer holds and is always asked for when it used to store and remember it.
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Old 12-12-2012, 03:22 PM   #6
grahamkel
 
 
 
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App works fine on my iPhone 4, I can see friends online and chat to them but when I go on 'Friends Activity' it says Page Not Found. If I try again it tells me to login when I'm already logged in. This has been happening for about a week now.
I like the friends activity link please fix it.
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Old 12-12-2012, 06:18 PM   #7
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I hate captcha. Seems to never work.

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Old 12-20-2012, 10:31 AM   #8
OmegaRed60
 
 
 
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Does this app recognize special characters? I can't get my login verified on Android. It's a really long password and I'm sick of doing it over and over to just get rejected.
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Old 12-20-2012, 03:44 PM   #9
Abvex
 
 
 
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Hi, Iphone 4 here, I cannot login to save my life, captcha is failing hard.

I have tried over 50 times now.
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Old 12-20-2012, 04:13 PM   Click here to go to the next staff post in this thread.   #10
Kutta
 
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Abvex - can you try going to www.steamcommunity.com/mobilelogin on your phone and let me know if that lets you login?

Thanks
-Kutta
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Old 12-20-2012, 05:06 PM   #11
Abvex
 
 
 
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Hi Kutta,

I think I see the problem. If the password is incorrect, it keeps saying "Error Verifying Humanity" even when the captcha is correct. I just did that on my laptop.

I will try that on my Iphone in a bit and report back. (on a call atm).

EDIT: Ok the captcha is working, I have steam guard so I entered in my steam guard code I received by email. But now the app just hangs....loading animation at the login screen for 10 mins now. Going to retry...

EDIT2: Ok it is working now!

Last edited by Abvex: 12-20-2012 at 05:28 PM.
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Old 12-20-2012, 05:25 PM   #12
Mangr0v3
 
 
 
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I just tried that (on a PC) and with an incorrect password but correct captcha, the error result was "Incorrect login".

(It also gives "Incorrect login" for an IPT-guarded account with correct credentials and captcha.)

Last edited by Mangr0v3: 12-20-2012 at 05:28 PM.
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Old 12-20-2012, 05:29 PM   #13
Abvex
 
 
 
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Quote:
Originally Posted by Mangr0v3 View Post
I just tried that (on a PC) and with an incorrect password but correct captcha, the error result was "Incorrect login".

(It also gives "Incorrect login" for an IPT-guarded account with correct credentials and captcha.)
Ok, I see Incorrect Login too now, has it been fixed that fast?!
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Old 12-30-2012, 04:41 AM   #14
muffinmonger
 
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Same thing. Can't log in here. Just fails over and over. Error verifying humanity it says. I'm on my laptop.
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Old 02-13-2013, 05:08 PM   #15
Xp3r7
 
 
 
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Im having issues logging in now too.

I have a Galaxy S III and it worked fine but I just recently got a replacement unit and I cant login now.

I even changed my password from my PC and its still not working.

I also tried going to the above site in post #10 and it worked fine on my PC but it didnt in my browser on my phone.

My phone is an Andriod on Jelly Bean.
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