Steam Downtime Discussion Thread - Page 4

02-03-2009, 05:25 PM

You brought down Friends network at 7:20 for maintenance. This is a seriously disappointing time to do that (peak hours

), my friends and I get together once a week to play, we were literally seconds away from starting our game. I hope it isn't down for long.

Freyar · 02-03-2009, 05:30 PM

Did today's downtime affect installs/downloads too? I can't get UT3 to pull in.

Scared · 02-03-2009, 05:31 PM

It is always fun when there is downtime. Hilarity ensures with people running around (e-running) like chickens with their heads cut off

Also, peak hour for you pat might not be peak hour for VALVe. If you look at the stats page you can see that the overall player numbers is in a decline.

MikeBlaszczak · 02-03-2009, 05:36 PM

Quote:

Originally Posted by patgiguere

You brought down Friends network at 7:20 for maintenance. This is a seriously disappointing time to do that (peak hours

),

Going by the time of your post, I assume by "7:20" you mean "1920 EST". That's 1620 PST, which you can see is the lowest 25% usage range of the day.

Quote:

Originally Posted by patgiguere

I hope it isn't down for long.

We'll be down for a bit as we have some database work planned. I'm sorry for the inconvenience, but maintenance work is necessary to continue adding features and keep the servers running smoothly.

Pinguin · 02-03-2009, 06:07 PM

This might sound like a stupid question - but cant you separate
the "necessary downtime for maintenance" from the chat & the availability to play the games
i have legally purchased via steam in some way?

Every time you take it down i can not play the games i bought and use the additional chat option...
I know you are very sorry about the inconvenience - but feck - thats a pain... to me as a normal user!!

I am a user now since 2004 and i am getting very upset about it...
"The steam servers are currently to busy to handle your request" ...its 2009...
http://i199.photobucket.com/albums/a...tos/Steam1.jpg
If your DRM wants me to drop you as a frequent user & costumer - your on the right path...

Your servers are to busy to handle a request to play a game that i already have on my PC and i paid for?

If your servers are to busy - then there needs to be a way to play the game without it...

I understand that you as a company need to protect your products from being pirated,
but you also need to understand that a legal costumers wants to play his games when he got the time and the mood for it and this... i mean... is just not fun and entertaining for me anymore...

SD24 · 02-03-2009, 06:15 PM

Doesn't bother me that much. Thanks for keeping us informed.

Freyar · 02-03-2009, 06:22 PM

I will admit, it is MUCH better to be able to know when these support downtimes are coming.

iGaming | Chaos · 02-03-2009, 06:23 PM

Quote:

Originally Posted by Pinguin

I understand that you as a company need to protect your products from being pirated,
but you also need to understand that a legal costumers wants to play his games when he got the time and the mood for it and this... i mean... is just not fun and entertaining for me anymore...

*wants to reply but knows this isn't the place for a flame*

SD24 · 02-03-2009, 06:25 PM

Quote:

Originally Posted by Freyar

I will admit, it is MUCH better to be able to know when these support downtimes are coming.

Yeah. What they should do is have Steam show pop-up messages for scheduled down-times. Because not all Steam users visit the forums and it would be quite helpful.

cryptodan · 02-03-2009, 06:31 PM

Quote:

Originally Posted by SD24

Yeah. What they should do is have Steam show pop-up messages for scheduled down-times. Because not all Steam users visit the forums and it would be quite helpful.

Ive suggested this numerous times.

SD24 · 02-03-2009, 06:39 PM

Quote:

Originally Posted by cryptodan

Ive suggested this numerous times.

Must be a technical issue otherwise its something that should've been implemented from the get go..its far too useful to get ignored or side-tracked.

cryptodan · 02-03-2009, 06:40 PM

Quote:

Originally Posted by SD24

Must be a technical issue otherwise its something that should've been implemented from the get go..its far too useful to get ignored or side-tracked.

Exactly, I know that other messenger services like AIM, Yahoo, MSN, and X-Fire send out mass messages to their customers to let them know when they are performing updates or anything else that may impact their customer base.

SD24 · 02-03-2009, 06:47 PM

Quote:

Originally Posted by cryptodan

Exactly, I know that other messenger services like AIM, Yahoo, MSN, and X-Fire send out mass messages to their customers to let them know when they are performing updates or anything else that may impact their customer base.

Yeah, its basically a javascript pop-up mass-executed. Steam could also go on the X-fire route and send a mass message but it won't work if you're not signed in to the Friends service.

Wonder whats keeping it from getting implemented...perhaps its too strenuous? But then again, as you mentioned, all those networks do it and the IM ones have a much larger install base than Steam.

*VeLeRoN* · 02-04-2009, 11:44 AM

Quote:

Originally Posted by Pinguin

--

Fabster007 hehe

L4D is the only game which does this, no? All other games work just fine.

Tibo · 02-05-2009, 02:05 PM

So good job with l4d sells valve, 1.8 M retail, I would guess overall it's slightly above 2M with steam sells.
How about making 2M customers unable to play their game two times in a month for several hours?!
This can't continue like this! Get some better servers or I don't know what to make it not go down so often!
What a great day to announce DLC! With a server downtime that wasn't even planed!

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02-03-2009, 05:25 PM	#46
patgiguere Guest Posts: n/a	You brought down Friends network at 7:20 for maintenance. This is a seriously disappointing time to do that (peak hours ), my friends and I get together once a week to play, we were literally seconds away from starting our game. I hope it isn't down for long.

02-03-2009, 05:30 PM	#47
Freyar Join Date: Jul 2006 Reputation: 1418 Posts: 16,475	Did today's downtime affect installs/downloads too? I can't get UT3 to pull in.

02-03-2009, 05:31 PM	#48
Scared Join Date: Sep 2004 Reputation: 1946 Posts: 7,516	It is always fun when there is downtime. Hilarity ensures with people running around (e-running) like chickens with their heads cut off Also, peak hour for you pat might not be peak hour for VALVe. If you look at the stats page you can see that the overall player numbers is in a decline.

02-03-2009, 06:07 PM	#50
Pinguin Join Date: May 2007 Reputation: 10 Posts: 271	This might sound like a stupid question - but cant you separate the "necessary downtime for maintenance" from the chat & the availability to play the games i have legally purchased via steam in some way? Every time you take it down i can not play the games i bought and use the additional chat option... I know you are very sorry about the inconvenience - but feck - thats a pain... to me as a normal user!! I am a user now since 2004 and i am getting very upset about it... "The steam servers are currently to busy to handle your request" ...its 2009... http://i199.photobucket.com/albums/a...tos/Steam1.jpg If your DRM wants me to drop you as a frequent user & costumer - your on the right path... Your servers are to busy to handle a request to play a game that i already have on my PC and i paid for? If your servers are to busy - then there needs to be a way to play the game without it... I understand that you as a company need to protect your products from being pirated, but you also need to understand that a legal costumers wants to play his games when he got the time and the mood for it and this... i mean... is just not fun and entertaining for me anymore...

02-03-2009, 06:15 PM	#51
SD24 Join Date: Apr 2008 Reputation: 65 Posts: 330	Doesn't bother me that much. Thanks for keeping us informed.

02-03-2009, 06:22 PM	#52
Freyar Join Date: Jul 2006 Reputation: 1418 Posts: 16,475	I will admit, it is MUCH better to be able to know when these support downtimes are coming.

02-05-2009, 02:05 PM	#60
Tibo Join Date: May 2008 Reputation: 39 Posts: 1,163	So good job with l4d sells valve, 1.8 M retail, I would guess overall it's slightly above 2M with steam sells. How about making 2M customers unable to play their game two times in a month for several hours?! This can't continue like this! Get some better servers or I don't know what to make it not go down so often! What a great day to announce DLC! With a server downtime that wasn't even planed!