Bought elsewhere, steam says duplicate key - Page 7

KDR_11k · 03-15-2012, 10:07 AM

BTW, if anyone is still wondering about the probability of duplicate keys this is the Birthday Problem. Depending on the size of the keyspace it won't take much to hit a duplicate.

Phoenix84118 · 06-12-2012, 04:14 PM

I ran into this same issue with both my copy of AI War, and UT3.
I pm'd BurtonJ about AI War a few days ago, awaiting a response.
However I suspect I'm out of luck with UT3. It's a physical copy I purchased at a retail store when it came out (years ago), so the receipt is long gone. Even though I still have the booklet with the CD-key, Steam support says I need the receipt.

Now for my rant:
It's one thing to just pirate the game and play it, it's another to register the generated (stolen) key with a service, as if you actually purchased it. It takes a real jerk to do that. I wish Valve would do more to verify the other key holder in the case of a conflict, that's fraud as I see it (on the pirate, not Valve).
/rant

EDIT: BurtonJ never responded to my PM, however I added a comment to my ticket pointing to this thread, and they added it to my account.

Fluttershy1 · 08-06-2012, 08:06 AM

I'm having trouble registering the first expansion (Zenith Remant) for AI War with Steam; duplicate CD Key that has already been registered by another account.

I had no problems registering the base game or the other expansions, just that one.

While I can still play the game, I'd still like to register it with Steam for the benefits of being unable to ever losing my cd keys, plus achievements.

I purchased directly from the Developer, and Steam Support is useless; they just don't want to know about it.

Anyone know what else I can do?

tigersfan · 08-06-2012, 01:44 PM

You could try what the user above you did, and point out BurtonJ's response saying that he could take care of it. You can find that here: http://forums.steampowered.com/forum...6&postcount=37 .

Or, as he says you could try PMing him as well.

Sorry, I wish I could be more help. Though I will also say that if you ever lose your key that you bought directly from us, and you need it back, just send us an e-mail and we can get you your key.

Fluttershy1 · 08-09-2012, 01:47 AM

Thanks, I've messaged BurtonJ, but no reply yet.

I've persisted in pestering Steam Support, even directed them to this thread, but I've had no luck; they insist it is the original vendor's problem.

06-12-2012, 04:14 PM	#92
Phoenix84118 Join Date: Jun 2012 Reputation: 0 Posts: 1	I ran into this same issue with both my copy of AI War, and UT3. I pm'd BurtonJ about AI War a few days ago, awaiting a response. However I suspect I'm out of luck with UT3. It's a physical copy I purchased at a retail store when it came out (years ago), so the receipt is long gone. Even though I still have the booklet with the CD-key, Steam support says I need the receipt. Now for my rant: It's one thing to just pirate the game and play it, it's another to register the generated (stolen) key with a service, as if you actually purchased it. It takes a real jerk to do that. I wish Valve would do more to verify the other key holder in the case of a conflict, that's fraud as I see it (on the pirate, not Valve). /rant EDIT: BurtonJ never responded to my PM, however I added a comment to my ticket pointing to this thread, and they added it to my account. Last edited by Phoenix84118: 06-24-2012 at 01:49 PM.

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03-15-2012, 10:07 AM	#91
KDR_11k Join Date: Feb 2009 Reputation: 57 Posts: 1,514	BTW, if anyone is still wondering about the probability of duplicate keys this is the Birthday Problem. Depending on the size of the keyspace it won't take much to hit a duplicate.

08-06-2012, 08:06 AM	#93
Fluttershy1 Join Date: Aug 2012 Reputation: 0 Posts: 2	I'm having trouble registering the first expansion (Zenith Remant) for AI War with Steam; duplicate CD Key that has already been registered by another account. I had no problems registering the base game or the other expansions, just that one. While I can still play the game, I'd still like to register it with Steam for the benefits of being unable to ever losing my cd keys, plus achievements. I purchased directly from the Developer, and Steam Support is useless; they just don't want to know about it. Anyone know what else I can do?

08-06-2012, 01:44 PM	#94
tigersfan Arcen Games, LLC Join Date: Dec 2011 Reputation: 8 Posts: 123	You could try what the user above you did, and point out BurtonJ's response saying that he could take care of it. You can find that here: http://forums.steampowered.com/forum...6&postcount=37 . Or, as he says you could try PMing him as well. Sorry, I wish I could be more help. Though I will also say that if you ever lose your key that you bought directly from us, and you need it back, just send us an e-mail and we can get you your key.

08-09-2012, 01:47 AM	#95
Fluttershy1 Join Date: Aug 2012 Reputation: 0 Posts: 2	Thanks, I've messaged BurtonJ, but no reply yet. I've persisted in pestering Steam Support, even directed them to this thread, but I've had no luck; they insist it is the original vendor's problem.