Connecting to steam account... Frozen.

DarkDeserter · 11-03-2009, 01:41 PM

Hi, every time I login to steam It just stays at ""connecting steam account:..." nothing else ever happens.

I have deleted the clientregistry.blob, I have NO firewalls. All the ports are forwarded correctly. This error just magically started. And I just tried one of my other accounts and it logged in just fine, so it has to be related to the one I cannot login toaccount.

Mr Waffle · 11-03-2009, 01:51 PM

This has just started for me. Dragon Age wasn't loading despite being installed so I closed the Steam client, when I restarted it it asked for my password, did some sort of update, and now it's stuck. It freezes about 5 seconds into the process. Restarting my computer now...

DarkDeserter · 11-03-2009, 01:54 PM

Yeah I restarted too and just reordered Dragon age but steam was off throughout the night, I woke up, tried to start steam, it updated then frozen at the connecting to account

Connection Log:

When it freezes:

Quote:

[2009-11-03 14:50:41][0,0] : Log session started
[2009-11-03 14:50:41][0,0] : SetSteamID( [U:1:21651595] )
[2009-11-03 14:50:41][1,2] : Connect() starting connection (eNetQOSLevelLow, 68.142.64.164:27017, UDP)
[2009-11-03 14:50:42][1,2] : ConnectionCompleted() (72.165.61.188:27017, UDP)
[2009-11-03 14:50:43][1,2] : RecvMsgClientLogOnResponse() : 'OK'

When I login my other account and it connects.

Quote:

[2009-11-03 14:53:36][0,0] : SetSteamID( [U:1:19908579] )
[2009-11-03 14:53:36][1,2] : Connect() starting connection (eNetQOSLevelLow, 72.165.61.188:27017, UDP)
[2009-11-03 14:53:36][1,2] : ConnectionCompleted() (72.165.61.186:27017, UDP)
[2009-11-03 14:53:37][1,2] : RecvMsgClientLogOnResponse() : 'OK'

Mr Waffle · 11-03-2009, 01:59 PM

My Steam auto-logs in, so it freezes (and Vista reports it as "not responding") about 10 seconds after clicking on the Steam icon.

The Vista crash report-

Quote:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Steam.exe
Application Version: 1.0.0.0
Application Timestamp: 4aaadaf8
Hang Signature: 5b60
Hang Type: 0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 3081
Additional Hang Signature 1: e339d97b7e0c8255183b159e971207cc
Additional Hang Signature 2: a361
Additional Hang Signature 3: d6cbebed77f9f075dc3248cde7b36a87
Additional Hang Signature 4: 5b60
Additional Hang Signature 5: e339d97b7e0c8255183b159e971207cc
Additional Hang Signature 6: a361
Additional Hang Signature 7: d6cbebed77f9f075dc3248cde7b36a87

I have to go to work now so I don't have time to reinstall Steam, I'll try it tonight I suppose...

DarkDeserter · 11-03-2009, 02:16 PM

Just tried in safe mode, no dice. I really don't wanna reinstall steam because i have over 150gb of games =/. I tried it on my laptop and it turns on fine -.-.

VWGTI · 11-03-2009, 02:27 PM

Quote:

Originally Posted by DarkDeserter

Just tried in safe mode, no dice. I really don't wanna reinstall steam because i have over 150gb of games =/. I tried it on my laptop and it turns on fine -.-.

Yea, don't do that just yet! I'm experiencing this problem right now as well. I think their servers must be really bogged down due to Dragon Age: Origins or something.

DarkDeserter · 11-03-2009, 02:28 PM

Why would my laptop work but my pc wouldn't then?

11-03-2009, 02:29 PM

I'm having this problem as well, but only my account. My friend's account could connect no problem.

I am v. frustrated.

DarkDeserter · 11-03-2009, 02:55 PM

FOUND MY FIX.

Deleted Dragon Age orgins from Common in my steam folder and steam started.

11-03-2009, 02:56 PM

I think this has to do w/ the Dragon Age Origins preload/activation. I had my computer on sleep mode over night, when i woke it up i attempted to run Dragon Age origins. It acted as if it was ready to go/play but for some reason wasnt loading so i exited steam and relogged. Did the same update as everyone else and then it got stuck @ the logging in part. I also have friends who have no problem logging in but EVERY SINGLE ONE that had Dragon Age is having the same issue.

I hope they this fix asap. And reinstalling/redownloading the huge file is not an acceptable answer Steam.

Oh how i wish they had a customer service phone number, would love to give them a piece of my F'n mind.

11-03-2009, 02:56 PM

Quote:

Originally Posted by DarkDeserter

FOUND MY FIX.

Deleted Dragon Age orgins from Common in my steam folder and steam started.

But im assuming now you cant play dragon age.

TraumaPony · 11-03-2009, 03:02 PM

Yep, I'm having this problem too. I renamed my Dragon Age folder, and it works again.

I'm REALLY not looking forward to wasting 1/3 of my quota re-downloading it...

11-03-2009, 03:07 PM

interesting, i renamed the file dragon age origin, afterward it loaded upsteam no problem and created an empty folder named dragon age origins. I deleted that folder, renamed old folder dragon age origins.

Now dragon age say 100 percent ready, but when i try to run it fails to do anything. pops up the menu to either load the launcher or game directly. Neither lead to game launching. Im afraid to log out again.

TraumaPony · 11-03-2009, 03:09 PM

Yeah, renaming the folder semi-worked; Steam started up again. It failed to validate 22 files, however, so I'm re-downloading them now.

11-03-2009, 03:19 PM

ok try this.

1) rename your dragon age origins folder (i just dropped the s)
2) load up steam (it will create an empty dragon age origins folder
3) delete the EMPTY dragon age origins folder
4) rename the folder from step 1 back to "dragon age origins
5) click File -> go offline
6) double click dragon age origins game icon
7) should properly decrypt (seems to at least be working for me now)

11-03-2009, 01:41 PM	#1
DarkDeserter Banned Join Date: Jan 2006 Reputation: 13 Posts: 368	Connecting to steam account... Frozen. Hi, every time I login to steam It just stays at ""connecting steam account:..." nothing else ever happens. I have deleted the clientregistry.blob, I have NO firewalls. All the ports are forwarded correctly. This error just magically started. And I just tried one of my other accounts and it logged in just fine, so it has to be related to the one I cannot login toaccount.

11-03-2009, 02:16 PM	#5
DarkDeserter Banned Join Date: Jan 2006 Reputation: 13 Posts: 368	Just tried in safe mode, no dice. I really don't wanna reinstall steam because i have over 150gb of games =/. I tried it on my laptop and it turns on fine -.-. Last edited by DarkDeserter: 11-03-2009 at 02:21 PM.

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11-03-2009, 01:51 PM	#2
Mr Waffle Join Date: Feb 2009 Reputation: 4 Posts: 77	This has just started for me. Dragon Age wasn't loading despite being installed so I closed the Steam client, when I restarted it it asked for my password, did some sort of update, and now it's stuck. It freezes about 5 seconds into the process. Restarting my computer now...

11-03-2009, 02:28 PM	#7
DarkDeserter Banned Join Date: Jan 2006 Reputation: 13 Posts: 368	Why would my laptop work but my pc wouldn't then?

11-03-2009, 02:29 PM	#8
Skiterous Guest Posts: n/a	I'm having this problem as well, but only my account. My friend's account could connect no problem. I am v. frustrated.

11-03-2009, 02:55 PM	#9
DarkDeserter Banned Join Date: Jan 2006 Reputation: 13 Posts: 368	FOUND MY FIX. Deleted Dragon Age orgins from Common in my steam folder and steam started.

11-03-2009, 02:56 PM	#10
sbbodybuilder Guest Posts: n/a	I think this has to do w/ the Dragon Age Origins preload/activation. I had my computer on sleep mode over night, when i woke it up i attempted to run Dragon Age origins. It acted as if it was ready to go/play but for some reason wasnt loading so i exited steam and relogged. Did the same update as everyone else and then it got stuck @ the logging in part. I also have friends who have no problem logging in but EVERY SINGLE ONE that had Dragon Age is having the same issue. I hope they this fix asap. And reinstalling/redownloading the huge file is not an acceptable answer Steam. Oh how i wish they had a customer service phone number, would love to give them a piece of my F'n mind.

11-03-2009, 03:02 PM	#12
TraumaPony Join Date: Oct 2009 Reputation: 0 Posts: 14	Yep, I'm having this problem too. I renamed my Dragon Age folder, and it works again. I'm REALLY not looking forward to wasting 1/3 of my quota re-downloading it...

11-03-2009, 03:07 PM	#13
sbbodybuilder Guest Posts: n/a	interesting, i renamed the file dragon age origin, afterward it loaded upsteam no problem and created an empty folder named dragon age origins. I deleted that folder, renamed old folder dragon age origins. Now dragon age say 100 percent ready, but when i try to run it fails to do anything. pops up the menu to either load the launcher or game directly. Neither lead to game launching. Im afraid to log out again.

11-03-2009, 03:09 PM	#14
TraumaPony Join Date: Oct 2009 Reputation: 0 Posts: 14	Yeah, renaming the folder semi-worked; Steam started up again. It failed to validate 22 files, however, so I'm re-downloading them now.

11-03-2009, 03:19 PM	#15
sbbodybuilder Guest Posts: n/a	ok try this. 1) rename your dragon age origins folder (i just dropped the s) 2) load up steam (it will create an empty dragon age origins folder 3) delete the EMPTY dragon age origins folder 4) rename the folder from step 1 back to "dragon age origins 5) click File -> go offline 6) double click dragon age origins game icon 7) should properly decrypt (seems to at least be working for me now)