Go Back   Steam Users' Forums > Steam Discussions > Help and Tips

Reply
Click here to go to the first staff post in this thread.  
Thread Tools Display Modes
Old 01-11-2010, 09:20 AM   #1
seanj
 
 
 
Join Date: Jan 2007
Reputation: 71
Posts: 511
Steam Support Won't Answer

Ten days now since I asked for help to get Prey multiplayer working. A lesser problem is the CD key doesn't work with the retail copy... don't ask. I was trying to get it working on GNU/Linux.

Is it normal to not get an answer for over a week? I'm not sure I want to bother paying for any more Steam games if this is the kind of service I'm going to get.
seanj is offline  
Reply With Quote
Old 01-11-2010, 11:04 AM   #2
DisturbedBR
 
Guest
Posts: n/a
Big problem Too! I asked about my problem, and NO ANSWER too. I can logg into my account from web BUT I CAN NOT logg on Steam software, I payd but can't play...
  Reply With Quote
Old 01-11-2010, 11:06 AM   #3
Glenntja4
 
Guest
Posts: n/a
Ehh no need to make this post here because you got no reply.. dude stop ing you fail, ive waited 2 years, I get this constant replys not enough info, pfft I gave them my whole lifestory.. ++ the accs story.. Mate Ive waited over 2 months, wait 6 more weeks then
  Reply With Quote
Old 01-11-2010, 11:07 AM   #4
Sierra Oscar
 
Sierra Oscar's Avatar
 
Volunteer Moderator
Join Date: Dec 2005
Reputation: 6782
Posts: 44,763
Does your question show up here?
Sierra Oscar is offline   Reply With Quote
Old 01-11-2010, 12:15 PM   #5
seanj
 
 
 
Join Date: Jan 2007
Reputation: 71
Posts: 511
Great. Sounds like a big ripoff.

Sierra Oscar, both of my questions appear on the list that link leads to. Both are marked as open.

Last edited by seanj: 01-11-2010 at 12:16 PM. Reason: Adding info.
seanj is offline   Reply With Quote
Old 01-11-2010, 12:26 PM   Click here to go to the next staff post in this thread.   #6
BurtonJ
 
BurtonJ's Avatar
 
Valve
Join Date: Nov 2007
Reputation: 10639
Posts: 9,032
Quote:
Originally Posted by seanj View Post
I was trying to get it working on GNU/Linux.
I'm a bit confused about this part.

Steam is not a simple CD Key seller and is a windows only platform:
Platforms supported by Steam

Last edited by BurtonJ: 01-11-2010 at 12:30 PM.
BurtonJ is offline   Reply With Quote
Old 01-11-2010, 12:31 PM   #7
Lew6662008
 
Guest
Posts: n/a
guys admins please answer my tickets i need my password reseting please.
  Reply With Quote
Old 01-11-2010, 12:53 PM   #8
seanj
 
 
 
Join Date: Jan 2007
Reputation: 71
Posts: 511
I hear you, BurtonJ. I was being a little sneaky, but I can't see the logic in changing around the CD key system for the Steam release of Prey. I wasn't using Steam as intended and I won't attempt that again.

Shortly after my last reply here, I got a response from a support person with suggestions on how to get multiplayer working. Didn't work, but it was nice to see someone trying to help. The old retail disc can pull up a server list, but the Steam version can't.

I hope you guys get some answers, too.
seanj is offline   Reply With Quote
Old 01-11-2010, 01:19 PM   This is the last staff post in this thread.   #9
BurtonJ
 
BurtonJ's Avatar
 
Valve
Join Date: Nov 2007
Reputation: 10639
Posts: 9,032
Quote:
Originally Posted by seanj View Post
The old retail disc can pull up a server list, but the Steam version can't.
Can you please elaborate? (screenshots would help)
BurtonJ is offline   Reply With Quote
Old 03-03-2010, 01:17 PM   #10
morozovtema
 
 
 
Join Date: Jul 2009
Reputation: 4
Posts: 67
somebody PLEASE answer

https://support.steampowered.com/vie...7906-QHLC-5234
morozovtema is offline   Reply With Quote
Old 03-03-2010, 06:43 PM   #11
seanj
 
 
 
Join Date: Jan 2007
Reputation: 71
Posts: 511
Quote:
Originally Posted by BurtonJ View Post
Can you please elaborate? (screenshots would help)
What I'm saying is, hitting the refresh all or quick refresh buttons does nothing, and no servers appear when the server list is brought up initially. I can join games through Xfire, but I'd rather not use Xfire. 2K games support said the Steam version is newer than the servers.
http://img16.imageshack.us/img16/3464/preynoservers.jpg

Last edited by seanj: 03-03-2010 at 06:44 PM. Reason: Adding image.
seanj is offline   Reply With Quote
Reply

Go Back   Steam Users' Forums > Steam Discussions > Help and Tips


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -7. The time now is 04:49 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Site Content Copyright Valve Corporation 1998-2014, All Rights Reserved.