Quick steam support question.(Email)

03-12-2010, 12:32 PM

Hello, i made a steam account a while back which just recently got hacked along with my email which was signed up to the account. If i make a steam support account with a different email to the steam account that got hacked, but write a ticket about the steam account that got hacked, will they send the email to my support account or will they email the steam account email address which got hacked.

Thanks

(Sorry if this was confusing)

Maledict21 · 03-12-2010, 04:36 PM

They will send any e-mail messages to the e-mail address associated with the Support account.

TheMG · 03-12-2010, 06:17 PM

Correct. Steam accounts and Support accounts are not linked in any way. Communication from Valve for Support purposes will always be sent through the Support account (in other words, the email address you used to sign up to the Support site will be used).

03-12-2010, 12:32 PM	#1
Robmckenzie Guest Posts: n/a	Quick steam support question.(Email) Hello, i made a steam account a while back which just recently got hacked along with my email which was signed up to the account. If i make a steam support account with a different email to the steam account that got hacked, but write a ticket about the steam account that got hacked, will they send the email to my support account or will they email the steam account email address which got hacked. Thanks (Sorry if this was confusing)

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03-12-2010, 04:36 PM	#2
Maledict21 Join Date: Oct 2009 Reputation: 1663 Posts: 5,029	They will send any e-mail messages to the e-mail address associated with the Support account.

03-12-2010, 06:17 PM	#3
TheMG Volunteer Moderator Join Date: Mar 2007 Reputation: 1712 Posts: 10,218	Correct. Steam accounts and Support accounts are not linked in any way. Communication from Valve for Support purposes will always be sent through the Support account (in other words, the email address you used to sign up to the Support site will be used).