Steam games not loading

03-19-2010, 07:53 PM

Hi all,

Asking for help w/ new system problems. Bought a new windows 7 pc recently. Downloaded steam, then steam games(L4D, L4D2, TF2). Games ran fine on 32 bit XP machine. All games now doing the same thing.

When I try to run any games, I get "Preparing to Launch" for a couple of secs, then sometimes I see "syncing, 0 bytes/sec" by the app in the steam window. Then everything stops, and no errors are thrown.

I've tried lots of stuff.
1. reloaded steam, reloaded programs, run all programs in all possible compatibility modes, and as admin. same behavior.
2. downloaded newest video driver, and tried to run w/ directx9. Same behavior.
3. Tried to diagnose w/ event viewer. No particular errors being thrown. Nothing to report.

Any ideas what to try here?

tkx,

Owen Meany

Here's my abbreviated system spec.
Microsoft Windows 7 Home Premium Edition (64-bit)
Build Number 7600
DirectX Version 11
System Information
Total Number of Logical CPUs 8
Total Physical Memory 9.00 GB
System Board
Chipset Intel X58
Southbridge Intel ICH10R
BIOS
BIOS Version String 5.24
ROM Size 1.00 MB
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Name Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Current Speed 2.79 GHz
Total Physical Memory 9.00 GB
Video Card
NVIDIA GeForce GTX 260
Video Card Chip Type GeForce GTX 260
Video Card Memory 1.75 GB
Video Card BIOS Version 62.0.77.0.1
Driver c:\windows\system32\drivers\nvlddmkm.sys
Driver Version 8.16.11.8747, 9-29-2009
Network Card
Intel(R) 82567V-2 Gigabit Network Connection
MAC Address e0:cb:4e:58:29:e7
IP Address 10.0.1.8
Gateway IP Address 10.0.1.1
Current Speed 1.00 Gbps
Driver c:\windows\system32\drivers\e1y62x64.sys
Driver Version 10.0.6.0, 6-12-2009
Atheros 802.11 a/b/g/n Dualband Wireless Network Module
MAC Address 00:26:82:58:46:ec
IP Address 10.0.1.2
Gateway IP Address 10.0.1.1
Current Speed 130.00 Mbps
Driver c:\windows\system32\drivers\athrx.sys
Driver Version 8.0.0.144, 6-10-2009

in a window, but it doesn't load. No other error occurs.

eclipdgg · 03-19-2010, 10:02 PM

i dont know if this'll work but try going to your steam folder and deleting your clientregistry.blob and restart steam

03-19-2010, 10:14 PM

Oh, sorry. Forgot to mention I've tried that. good suggestion though. Used that to fix a couple issues on old system.

eclipdgg · 03-19-2010, 10:19 PM

umm.... im gonna also go with verifying your game's content, defrag game, or reinstall the game, or put all of your GCFS in a different folder and completely reinstall Steam

might as well throw all the ideas i can think of in one post

03-20-2010, 10:39 AM

Tkx for feedback. I already wiped and reloaded steam, including all games. It's a brand new pc w/ 1TB drive, so it's not fragged at all.

How do you "verify"?

The steam "support" line said I should run cable modem directly into pc, as opposed to through wireless router. Not sure why that would matter. Tried it, but I think I have to get comcast to reset modem, and in any case, I have to get his working w/ internet routing through router. Have others that use router.

I do see the steam server. Friends, invites, etc, all that works.

I also tried loading steamservice in service manager, since I saw a post for a differnt error that said that steamservice needs to run along w/ steam on 64 bit systems. Steamservice doesn't boot when I start steam, but even when I boot it manually, my behavior is the same.

Getting this program to run is becoming a quest.

03-19-2010, 07:53 PM	#1
Owen Meany Guest Posts: n/a	Steam games not loading Hi all, Asking for help w/ new system problems. Bought a new windows 7 pc recently. Downloaded steam, then steam games(L4D, L4D2, TF2). Games ran fine on 32 bit XP machine. All games now doing the same thing. When I try to run any games, I get "Preparing to Launch" for a couple of secs, then sometimes I see "syncing, 0 bytes/sec" by the app in the steam window. Then everything stops, and no errors are thrown. I've tried lots of stuff. 1. reloaded steam, reloaded programs, run all programs in all possible compatibility modes, and as admin. same behavior. 2. downloaded newest video driver, and tried to run w/ directx9. Same behavior. 3. Tried to diagnose w/ event viewer. No particular errors being thrown. Nothing to report. Any ideas what to try here? tkx, Owen Meany Here's my abbreviated system spec. Microsoft Windows 7 Home Premium Edition (64-bit) Build Number 7600 DirectX Version 11 System Information Total Number of Logical CPUs 8 Total Physical Memory 9.00 GB System Board Chipset Intel X58 Southbridge Intel ICH10R BIOS BIOS Version String 5.24 ROM Size 1.00 MB Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz Name Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz Current Speed 2.79 GHz Total Physical Memory 9.00 GB Video Card NVIDIA GeForce GTX 260 Video Card Chip Type GeForce GTX 260 Video Card Memory 1.75 GB Video Card BIOS Version 62.0.77.0.1 Driver c:\windows\system32\drivers\nvlddmkm.sys Driver Version 8.16.11.8747, 9-29-2009 Network Card Intel(R) 82567V-2 Gigabit Network Connection MAC Address e0:cb:4e:58:29:e7 IP Address 10.0.1.8 Gateway IP Address 10.0.1.1 Current Speed 1.00 Gbps Driver c:\windows\system32\drivers\e1y62x64.sys Driver Version 10.0.6.0, 6-12-2009 Atheros 802.11 a/b/g/n Dualband Wireless Network Module MAC Address 00:26:82:58:46:ec IP Address 10.0.1.2 Gateway IP Address 10.0.1.1 Current Speed 130.00 Mbps Driver c:\windows\system32\drivers\athrx.sys Driver Version 8.0.0.144, 6-10-2009 in a window, but it doesn't load. No other error occurs.

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03-19-2010, 10:02 PM	#2
eclipdgg Join Date: Apr 2008 Reputation: 3 Posts: 146	i dont know if this'll work but try going to your steam folder and deleting your clientregistry.blob and restart steam

03-19-2010, 10:14 PM	#3
Owen Meany Guest Posts: n/a	Oh, sorry. Forgot to mention I've tried that. good suggestion though. Used that to fix a couple issues on old system.

03-19-2010, 10:19 PM	#4
eclipdgg Join Date: Apr 2008 Reputation: 3 Posts: 146	umm.... im gonna also go with verifying your game's content, defrag game, or reinstall the game, or put all of your GCFS in a different folder and completely reinstall Steam might as well throw all the ideas i can think of in one post

03-20-2010, 10:39 AM	#5
Owen Meany Guest Posts: n/a	Tkx for feedback. I already wiped and reloaded steam, including all games. It's a brand new pc w/ 1TB drive, so it's not fragged at all. How do you "verify"? The steam "support" line said I should run cable modem directly into pc, as opposed to through wireless router. Not sure why that would matter. Tried it, but I think I have to get comcast to reset modem, and in any case, I have to get his working w/ internet routing through router. Have others that use router. I do see the steam server. Friends, invites, etc, all that works. I also tried loading steamservice in service manager, since I saw a post for a differnt error that said that steamservice needs to run along w/ steam on 64 bit systems. Steamservice doesn't boot when I start steam, but even when I boot it manually, my behavior is the same. Getting this program to run is becoming a quest.