Mass Effect - General Protection Fault

04-10-2010, 03:25 PM

(Woo another thread asking about this.)

Whenever I try to start the game, The splash screen appears and the screen goes black like it's about to play. But I get an error that states:

General protection fault!

History: GMatrix2D::Swap() Address = 0x10bb5c66 (filename not found) [in c:\program filex (x86)\steam\steamapps\common\mass effect\Binaries\MassEffect.exe]
Address = 0x14353ee4 (filename not found)

If anyone received an error like this and was able to rectify it, please help. (or anyone who knows how to fix it.)

My system specs are:
OS: Windows Vista Home Premium (6.0, build 6001)
Graphics: Intel(R) G45/G43 Express Chipset
Chip Type: Intel(R) 4 Express Chipset Family
RAM: 4GB (To be exact, 4060MB.)
My DirectX version is 10.

So, once again, Please help.

fitsch · 04-10-2010, 03:28 PM

Filename not found, this indicates a file is corrupted I think. First thing you should try is to verify the game cache and defrag it if it's fragmented.

04-10-2010, 03:38 PM

Quote:

Originally Posted by fitsch

Filename not found, this indicates a file is corrupted I think. First thing you should try is to verify the game cache and defrag it if it's fragmented.

I verified the game cache and it said that all files were validated.

Piez · 04-10-2010, 05:13 PM

Quote:

Originally Posted by GOOPMONSTER

Graphics: Intel(R) G45/G43 Express Chipset

This is your problem.

04-10-2010, 05:18 PM

Quote:

Originally Posted by Piez

This is your problem.

Well I don't know how to install a new graphics card.
I mean I've tried on a previous computer but I failed at it.

Piez · 04-10-2010, 05:20 PM

Quote:

Originally Posted by GOOPMONSTER

Well I don't know how to install a new graphics card.
I mean I've tried on a previous computer but I failed at it.

Turn the pc off open the case and slot the graphics card in,it's pretty simple.

I'm pretty sure you won't be playing ME on that onboard chip though.

Jito463 · 04-10-2010, 05:23 PM

And if you're really uncomfortable doing it yourself, find a local PC repair shop (not the big-box stores, find someone small), who will usually install it for you for a nominal fee (sometimes for free, if you buy it from them, but that's unlikely).

04-10-2010, 03:25 PM	#1
GOOPMONSTER Guest Posts: n/a	Mass Effect - General Protection Fault (Woo another thread asking about this.) Whenever I try to start the game, The splash screen appears and the screen goes black like it's about to play. But I get an error that states: General protection fault! History: GMatrix2D::Swap() Address = 0x10bb5c66 (filename not found) [in c:\program filex (x86)\steam\steamapps\common\mass effect\Binaries\MassEffect.exe] Address = 0x14353ee4 (filename not found) If anyone received an error like this and was able to rectify it, please help. (or anyone who knows how to fix it.) My system specs are: OS: Windows Vista Home Premium (6.0, build 6001) Graphics: Intel(R) G45/G43 Express Chipset Chip Type: Intel(R) 4 Express Chipset Family RAM: 4GB (To be exact, 4060MB.) My DirectX version is 10. So, once again, Please help.

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04-10-2010, 03:28 PM	#2
fitsch Join Date: Feb 2008 Reputation: 25 Posts: 554	Filename not found, this indicates a file is corrupted I think. First thing you should try is to verify the game cache and defrag it if it's fragmented.

04-10-2010, 05:23 PM	#7
Jito463 Join Date: Feb 2003 Reputation: 174 Posts: 2,206	And if you're really uncomfortable doing it yourself, find a local PC repair shop (not the big-box stores, find someone small), who will usually install it for you for a nominal fee (sometimes for free, if you buy it from them, but that's unlikely).