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Old 05-01-2010, 07:55 PM   #1
-|Ichigo|-
 
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Steam startup error

Hey. My friends trying to get steam working on his pc. Its doownloading and installing fine but when he tries to open up Steam an error message keeps coming up. Steam.exe (main exception: To run Steam, you must first be connected to the internet. Obviously hes connecetd to the internet but this error keeps coming up. Anyone got any ideas whats going on?
 
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Old 05-01-2010, 08:22 PM   #2
joemtnbike
 
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Originally Posted by -|Ichigo|- View Post
Hey. My friends trying to get steam working on his pc. Its doownloading and installing fine but when he tries to open up Steam an error message keeps coming up. Steam.exe (main exception: To run Steam, you must first be connected to the internet. Obviously hes connecetd to the internet but this error keeps coming up. Anyone got any ideas whats going on?
try running Steam as administrator, Right-click on Steam icon -> Click run as administrator.
Also make sure steam is up-to-date.
Once Steam launces click Steam in the menu bar and click Check for Steam Client Updates...
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Old 05-02-2010, 03:06 AM   #3
-|Ichigo|-
 
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Originally Posted by joemtnbike View Post
try running Steam as administrator, Right-click on Steam icon -> Click run as administrator.
Also make sure steam is up-to-date.
Once Steam launces click Steam in the menu bar and click Check for Steam Client Updates...
I've done all that but now its came up a different error message. This time its saying ERROR: failed to create key;
Any ideas?
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Old 05-02-2010, 03:28 AM   #4
sambob
 
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Go to the Steam Support page and run a search for these error messages; you should get responses which may help you.
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Old 05-02-2010, 07:44 AM   #5
joemtnbike
 
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Disable any 3rd party firewalls or Internet security applications.
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