Portal is completely White.

YouWinAFREEiPOD · 05-12-2010, 02:26 PM

This could be me since I had to work around a similiar problem playing TF2 in Crossover, but here's what I see

Menu looks kind of strange, adjusting brightness does nothing so I suspect something is wrong:
http://www.zewg.net/dump/thumblist.p...portalmenu.jpg

Started a new game, I guess I was worried over nothing?
http://www.zewg.net/dump/thumblist.p...=finesofar.jpg

Darn. Game is still running, I can hear the music and on-screen instructions still come up
http://www.zewg.net/dump/thumblist.p...ll_of_wasd.jpg

So all I can do is exit to the main menu (or walk around, which is much more than my mac could previously do). Is there something I could do/have I missed something obvious/is this a glitch?

05-12-2010, 02:37 PM

Hey guys. So I just intalled Portal on my macbook pro. It takes a while for it to load up, but once I load up, I select new game. You start out lying down on the bed, then as he moves up it seems like a white light shines, and then the game is completely white. I can hear the sound in the game and can move around, but it's just completely white.

A plain white screen.

Here are my specs -
Version 10.5.8
2.16 GHz Intel Core 2 Duo
3 Gb 667 mhz DDR2 SDRAM

ATI RadeonX1600

What's wrong? Can my mac not play it? I've played counterstrike and other steam games running bootcamp...

EDIT: This guy posted screenshots of the problem on another thread. Same exact thing happens to me.

Quote:

Menu looks kind of strange, adjusting brightness does nothing so I suspect something is wrong:
http://www.zewg.net/dump/thumblist.p...portalmenu.jpg

Started a new game, I guess I was worried over nothing?
http://www.zewg.net/dump/thumblist.p...=finesofar.jpg

Darn. Game is still running, I can hear the music and on-screen instructions still come up
http://www.zewg.net/dump/thumblist.p...ll_of_wasd.jpg

BurtonJ · 05-12-2010, 02:38 PM

Can you post a screenshot?

I believe I might have a repro for this but just want to make sure it's the same error.

05-12-2010, 02:39 PM

I have the EXACT same problem. Word for word, and picture for picture.

No idea what's wrong!

Dante369 · 05-12-2010, 02:39 PM

I'm having the same problem. I took a video of it and posting it to youtube.

Dante369 · 05-12-2010, 02:56 PM

http://www.youtube.com/watch?v=pUd5WoL_9fs

The only time I can see anything is when I back into that corner.

05-12-2010, 02:58 PM

Quote:

Originally Posted by Dante369

http://www.youtube.com/watch?v=pUd5WoL_9fs

The only time I can see anything is when I back into that corner.

Yeah, it looks like it's something to do with the lighting in the game. It's just too bright or something. Hopefully they fix it quickly.

tominater12 · 05-12-2010, 03:01 PM

This is the same issue I have and that is also the same graphics card I have. This is most likely an issue with the graphics card we are using.

05-12-2010, 03:02 PM

The game is really bright through out the loading up process. It loads up relatively fast, then once I get out of the bed and past the light fixture on the wall completely white blur. I see the instructions for movement and jumping, but that's it. I can hear everything from the portal sound to the foot steps, I even knocked something over in my frantic jumping around. Sigh.... and I had such high hopes for this service.

TheSomian · 05-12-2010, 03:03 PM

what mac do you have? the game doesn't run on macs with intel GMA video chips.

tominater12 · 05-12-2010, 03:06 PM

Can I ask are you using the RadeonX1600.

05-12-2010, 03:06 PM

Quote:

Originally Posted by TheSomian

what mac do you have? the game doesn't run on macs with intel GMA video chips.

The specs have been posted above....

The video card is the ATI x1600. Don't think that's an intel GMA... so..

tominater12 · 05-12-2010, 03:09 PM

Quote:

Originally Posted by muttle

The specs have been posted above....

The video card is the ATI x1600. Don't think that's an intel GMA... so..

I have this same issue and the same graphics card. Seems valve screwed up when it comes to the ATI x1600 and portal.

05-12-2010, 03:13 PM

Didn't beta testing happen? Or is this it? -_-

Dante369 · 05-12-2010, 03:15 PM

Seems to definitely be the X1600 then, because I have that too.

05-12-2010, 02:26 PM	#1
YouWinAFREEiPOD Banned Join Date: Apr 2009 Reputation: 70 Posts: 853	Strange blinding white problem while playing Portal This could be me since I had to work around a similiar problem playing TF2 in Crossover, but here's what I see Menu looks kind of strange, adjusting brightness does nothing so I suspect something is wrong: http://www.zewg.net/dump/thumblist.p...portalmenu.jpg Started a new game, I guess I was worried over nothing? http://www.zewg.net/dump/thumblist.p...=finesofar.jpg Darn. Game is still running, I can hear the music and on-screen instructions still come up http://www.zewg.net/dump/thumblist.p...ll_of_wasd.jpg So all I can do is exit to the main menu (or walk around, which is much more than my mac could previously do). Is there something I could do/have I missed something obvious/is this a glitch? Last edited by YouWinAFREEiPOD: 05-12-2010 at 02:40 PM. Reason: fixed links. imagedump sucks

05-12-2010, 03:02 PM	#9
Insanetalldwarf Guest Posts: n/a	Same thing The game is really bright through out the loading up process. It loads up relatively fast, then once I get out of the bed and past the light fixture on the wall completely white blur. I see the instructions for movement and jumping, but that's it. I can hear everything from the portal sound to the foot steps, I even knocked something over in my frantic jumping around. Sigh.... and I had such high hopes for this service.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

05-12-2010, 02:38 PM	#3
BurtonJ Valve Join Date: Nov 2007 Reputation: 9966 Posts: 8,878	Can you post a screenshot? I believe I might have a repro for this but just want to make sure it's the same error.

05-12-2010, 02:39 PM	#4
muttle Guest Posts: n/a	I have the EXACT same problem. Word for word, and picture for picture. No idea what's wrong!

05-12-2010, 02:39 PM	#5
Dante369 Join Date: Jan 2009 Reputation: 5 Posts: 28	I'm having the same problem. I took a video of it and posting it to youtube.

05-12-2010, 02:56 PM	#6
Dante369 Join Date: Jan 2009 Reputation: 5 Posts: 28	http://www.youtube.com/watch?v=pUd5WoL_9fs The only time I can see anything is when I back into that corner.

05-12-2010, 03:01 PM	#8
tominater12 Join Date: May 2010 Reputation: 5 Posts: 198	This is the same issue I have and that is also the same graphics card I have. This is most likely an issue with the graphics card we are using.

05-12-2010, 03:03 PM	#10
TheSomian Join Date: Feb 2008 Reputation: 15 Posts: 402	what mac do you have? the game doesn't run on macs with intel GMA video chips.

05-12-2010, 03:06 PM	#11
tominater12 Join Date: May 2010 Reputation: 5 Posts: 198	Can I ask are you using the RadeonX1600.

05-12-2010, 03:13 PM	#14
Kindless Guest Posts: n/a	Didn't beta testing happen? Or is this it? -_-

05-12-2010, 03:15 PM	#15
Dante369 Join Date: Jan 2009 Reputation: 5 Posts: 28	Seems to definitely be the X1600 then, because I have that too.