Sudden shutdown of game

05-21-2010, 03:35 PM

It seem the devs have neglected to take into account SLI and Crossfire in their coding. My system specs are as follows

AMD Phenom 9950 Quad-Core
MSI K2 Platinum MB With latest Drivers
Crossfired ATI Radion 4850 Vid Cards with 1 gig DDR 5 ram (Latest drivers installed)
1 tb HDD SATA II HDD
Realtech sound (ON Board)

Ive tried everything in the forums to fix the problem but to no avail. It seems as though the Crossfire config is confusing the coding and it dumps Video memory addresses (hope they patch soon to fix these constant crashes of the game.

megacookie7 · 05-26-2010, 08:47 AM

it's is somthing to do with every body who has a ATI card i think beacause i have 1 and i get same problems and lag to extream nobody seems to want to help people with ATI

Vriess · 05-26-2010, 03:59 PM

Can you please be more specific? What are the exact symptoms? Do you get error messages in Event Viewer, BSOD's, artifacts/jittering/color changing etc? Which version of Windows do you use?

I experience problems when playing Borderlands as well. Within about half an hour the game crashes with a permanent black screen but I sometimes manage to alt-tab my way out and kill the game via task manager. In Event viewer the following error is displayed: "Display driver amdkmdap stopped responding and has successfully recovered." The moments when alt-tab doesn't work, the screen stays black and I have to reset my computer.

I just installed Catalyst 10.5 drivers...problem persists...

We can be pretty sure that it's a problem with the combination of the Catalyst drivers and Vista/Win7 based systems, but neither Microsoft or AMD will admit that there is a problem...

Investigation ongoing...

PurSpyk!! · 05-26-2010, 09:51 PM

Hi it is not only related to Ati graphics cards I have 3 computers with Nvidia cards and the game will also crash occasionally. The support I got from Gearbox was to read the forums. I can replicate it almost 100% by using a vending machine, and then it will crash. Love the game but these crashes are extremely irritating.

Vriess · 05-27-2010, 04:41 PM

Ok...feeling like such an ♥♥♥ right now. But my willingness to try and help is stronger than my pride.

Since my card is running pretty cool already, I was reluctant to try a possible solution involving fixing the fan speed in Catalyst Control Center. It was advised to set the manual speed to 60%. I've just finished a good two hour session of Borderlands and what do you know...NO CRASHES!

I don't have an explanation of how this is possible but give it a go Gunny, and let us know if this works for you too.

05-28-2010, 04:39 AM

Well i'm running windows 7, i updated both video drivers , changed fan to 60% and i'm still getting address errors, so the game hates my cross-fired drivers. i get about 30 mins till i crash.

Only thing we can do is wait till there is a patch that fixes it , until then we are all screwed .. thanks for trying to help but some answers may fix other people's problems but for me made no difference

Vriess · 05-28-2010, 06:58 AM

Bummer...

Probably you did all this already, but just for the sake of this thread and anybody else that might be reading this and ask the same questions.
Have you:
- tested using one vid card (just to be sure if its crossfire related).
- tested the your system's ram.
- lowered the in-game specs (how stupid that may seem).
- tested turning Catalyst AI on/off.
- installed the Crossfire app profiles
- tested/replaced PSU and/or modular power cables
- Etc. etc.

05-28-2010, 12:52 PM

yes all of the above, even uninstalled & reinstalled the game twice

cerealkeller · 06-29-2010, 09:37 PM

I have a set up I've used for 3 way SLI with GTX 280s and I'm currently running an HD5970. The 3 way SLI set up on the same system runs beautifully. No problems ever during the 30 hours I played with that setup. New Windows installation with an HD5970 and right away getting lag during loading, depth of field doesn't look right, random crashing that can occasionally be saved by alt+tab just like some other people I've seen here. Sometimes it freezes completely, crashes and I get a message that says something like ATI shader protection fault. Which I have no idea what that is. Only game that plays like this, also, Blur plays like crap too whereas on the Nvidia a single 280 would max that game but not a 5970 or even a single 5870 for that matter. WTF is that? Running Win7 x64, Cat 10.6 drivers

05-21-2010, 03:35 PM	#1
Gunny Guest Posts: n/a	Sudden shutdown of game It seem the devs have neglected to take into account SLI and Crossfire in their coding. My system specs are as follows AMD Phenom 9950 Quad-Core MSI K2 Platinum MB With latest Drivers Crossfired ATI Radion 4850 Vid Cards with 1 gig DDR 5 ram (Latest drivers installed) 1 tb HDD SATA II HDD Realtech sound (ON Board) Ive tried everything in the forums to fix the problem but to no avail. It seems as though the Crossfire config is confusing the coding and it dumps Video memory addresses (hope they patch soon to fix these constant crashes of the game.

05-28-2010, 04:39 AM	#6
Gunny Guest Posts: n/a	hrm Well i'm running windows 7, i updated both video drivers , changed fan to 60% and i'm still getting address errors, so the game hates my cross-fired drivers. i get about 30 mins till i crash. Only thing we can do is wait till there is a patch that fixes it , until then we are all screwed .. thanks for trying to help but some answers may fix other people's problems but for me made no difference

06-29-2010, 09:37 PM	#9
cerealkeller Banned Join Date: May 2010 Reputation: 11 Posts: 71	ATI/Nvidia issues I have a set up I've used for 3 way SLI with GTX 280s and I'm currently running an HD5970. The 3 way SLI set up on the same system runs beautifully. No problems ever during the 30 hours I played with that setup. New Windows installation with an HD5970 and right away getting lag during loading, depth of field doesn't look right, random crashing that can occasionally be saved by alt+tab just like some other people I've seen here. Sometimes it freezes completely, crashes and I get a message that says something like ATI shader protection fault. Which I have no idea what that is. Only game that plays like this, also, Blur plays like crap too whereas on the Nvidia a single 280 would max that game but not a 5970 or even a single 5870 for that matter. WTF is that? Running Win7 x64, Cat 10.6 drivers

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05-26-2010, 08:47 AM	#2
megacookie7 Join Date: Mar 2010 Reputation: 0 Posts: 84	it's is somthing to do with every body who has a ATI card i think beacause i have 1 and i get same problems and lag to extream nobody seems to want to help people with ATI

05-26-2010, 03:59 PM	#3
Vriess Join Date: Dec 2009 Reputation: 0 Posts: 105	Can you please be more specific? What are the exact symptoms? Do you get error messages in Event Viewer, BSOD's, artifacts/jittering/color changing etc? Which version of Windows do you use? I experience problems when playing Borderlands as well. Within about half an hour the game crashes with a permanent black screen but I sometimes manage to alt-tab my way out and kill the game via task manager. In Event viewer the following error is displayed: "Display driver amdkmdap stopped responding and has successfully recovered." The moments when alt-tab doesn't work, the screen stays black and I have to reset my computer. I just installed Catalyst 10.5 drivers...problem persists... We can be pretty sure that it's a problem with the combination of the Catalyst drivers and Vista/Win7 based systems, but neither Microsoft or AMD will admit that there is a problem... Investigation ongoing...

05-26-2010, 09:51 PM	#4
PurSpyk!! Join Date: Feb 2007 Reputation: 125 Posts: 3,292	Hi it is not only related to Ati graphics cards I have 3 computers with Nvidia cards and the game will also crash occasionally. The support I got from Gearbox was to read the forums. I can replicate it almost 100% by using a vending machine, and then it will crash. Love the game but these crashes are extremely irritating.

05-27-2010, 04:41 PM	#5
Vriess Join Date: Dec 2009 Reputation: 0 Posts: 105	Ok...feeling like such an ♥♥♥ right now. But my willingness to try and help is stronger than my pride. Since my card is running pretty cool already, I was reluctant to try a possible solution involving fixing the fan speed in Catalyst Control Center. It was advised to set the manual speed to 60%. I've just finished a good two hour session of Borderlands and what do you know...NO CRASHES! I don't have an explanation of how this is possible but give it a go Gunny, and let us know if this works for you too.

05-28-2010, 06:58 AM	#7
Vriess Join Date: Dec 2009 Reputation: 0 Posts: 105	Bummer... Probably you did all this already, but just for the sake of this thread and anybody else that might be reading this and ask the same questions. Have you: - tested using one vid card (just to be sure if its crossfire related). - tested the your system's ram. - lowered the in-game specs (how stupid that may seem). - tested turning Catalyst AI on/off. - installed the Crossfire app profiles - tested/replaced PSU and/or modular power cables - Etc. etc.

05-28-2010, 12:52 PM	#8
Gunny Guest Posts: n/a	yes all of the above, even uninstalled & reinstalled the game twice