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Old 05-25-2010, 09:49 AM   #1
dnk
 
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can't remember email address for account recovery

Ho there,

I had an old key for a game that I have not played in a while, and wanted to log in. I have the key, and recovered the user id and password, but i an't for the life of me remember which one of my many addresses I used. Is there anyway to regain access?
 
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Old 05-25-2010, 09:51 AM   #2
TheMG
 
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You will have to contact Support to recover your account:

Contacting VALVe Billing and Support
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Old 06-02-2010, 04:05 PM   #3
dnk
 
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Originally Posted by TheMG View Post
You will have to contact Support to recover your account:

Contacting VALVe Billing and Support
Tried that, been waiting for 4 days with zero response from them.
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Old 06-02-2010, 05:25 PM   #4
TheMG
 
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It normally takes 3-5 business days.

Did you receive email confirmation of your support question/ticket submission?
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Old 06-02-2010, 06:10 PM   #5
joemtnbike
 
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You said you recovered the steam user id and password.
Open Steam. click settings -> Account tab.
The email address will be displayed under contact email.
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Old 06-02-2010, 09:51 PM   #6
Tenkari
 
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Quote:
Originally Posted by joemtnbike View Post
You said you recovered the steam user id and password.
Open Steam. click settings -> Account tab.
The email address will be displayed under contact email.
hes saying he doesnt remember the email address that he has set for steam to send his password and ID to.... meaning he Cannot access steam at all because he forgot the email.
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Old 06-03-2010, 07:44 AM   #7
dnk
 
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Originally Posted by TheMG View Post
It normally takes 3-5 business days.

Did you receive email confirmation of your support question/ticket submission?
I did, and I have logged into the web interface to check on the status (ticket number and all). So u am confident they have the ticket. I guess it has only been 4 business days (today is the 4th). I guess I am just being impatient.
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Old 06-03-2010, 07:45 AM   #8
dnk
 
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Originally Posted by Tenkari View Post
hes saying he doesnt remember the email address that he has set for steam to send his password and ID to.... meaning he Cannot access steam at all because he forgot the email.
Bingo!
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Old 12-09-2010, 02:56 PM   #9
Lightweaponsguy
 
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I sent my steam recovery ticket 6 days ago,and i still havent got any email from steam yet.

Last edited by Lightweaponsguy: 12-09-2010 at 03:30 PM.
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