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Old 06-04-2010, 07:56 AM   #1
djsatane
 
 
 
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Unhappy DMS frustrated with slow STEAM response

DigitalMindSoft Managing Director Chris Kramer expressed frustration with the Steam patching procedure at 1C Company's "Prague'N'Play event," describing how this has impacted those playing Men of War, reports Strategy Informer. "For some reason Steam users are being left out and we don't know why," he said. "We don't know why Steam is taking so long to update its version of the game - it's actually very annoying and very disappointing for us as we see our game having so many problems that we're unable to do anything about."

http://www.strategyinformer.com/news...-disappointing
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Old 06-04-2010, 10:50 AM   #2
FrozenLiquidity
 
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These words deliver a different point than the one which Mr. Kramer was attempting to make. This is somewhat out of context, and DMS does not place blame on Valve for the delay in patching.

While it may sound like he is blaming Steam for the delay with these words "We don't know why Steam is taking so long to update it's version of the game." The intended statement is that we don't know why it is taking so long to update on Steam. As previously stated, DMS is not involved in the patching process for Men of War, because of this we don't know why the patching process takes longer for Steam or other platforms. It is not the intention of the statement to place blame for the patching process on anyone.

Here's the full statement:
Quote:
Chris Kramer: Well the problem was with communication. DMS had actually nothing to do with the patching process, so all we did was try and make things less messy. For Assault Squads we've streamlined the patching system, and we also have an exclusive testing system as well so we can get the game to the players at a very early stage, and we've created over 20 patches already without any problems. And we're going to continue the same way after the release - we're not going to create twenty patches! - but we want to keep supporting the game the best we can.

Especially with Steam, for some reason Steam users are being left out and we don't know why. We don't know why Steam is taking so long to update its version of the game - it's actually very annoying and very disappointing for us as we see our game having so many problems that we're unable to do anything about. With Assault Squads, Best Way will not be involved in the patching process so already that's one company less in the whole process. When we want to release a patch, we want to release it to all communities at once, Russian, Western, Steam... that's something we're working towards.
Taken in context, it's pretty clear to see that he is referring to the future support of MoW:AS and wants to make an example of current problems in patching processes and how they can be improved.
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