Problem with the headpohne jack - Newly built computer

Khamous · 09-25-2010, 03:08 PM

Hello everyone, last month I asked for your help in deciding a build for a new computer. I successfully built it yesterday, but now I have a problem.

I plugged in my headphones today since i dont have any other means for audio, but the computer recognizes as if I were constantly plugging them in and out, so the sound constantly breaks and re starts.

Images for better understanding, this is what happens all the time:
http://img842.imageshack.us/img842/2554/unplugged.png
http://img571.imageshack.us/img571/438/plugged.png

It[s getting rather annoying and I have no idea what to do, any help would be really appreciated.

My computer's case is a HAF 922 and my mobo is an Asrock 870 Extreme 3. Running W7 64 bit.

Hope you guys can help me figuring out the problem.

rotNdude · 09-25-2010, 03:14 PM

Motherboard BIOS, audio drivers or possibly the headphone plug/cable or motherboard jack.

Khamous · 09-25-2010, 03:18 PM

WOuld you mind telling me what I'd have to check in each of those to see if the problem is there or somewhere else? Thanks.

DTKT · 09-25-2010, 03:33 PM

Quote:

Originally Posted by Khamous

WOuld you mind telling me what I'd have to check in each of those to see if the problem is there or somewhere else? Thanks.

Do you have another audio jack to try the headphones?

It might just be a bad jack.

rotNdude · 09-25-2010, 04:12 PM

You can check your motherboard BIOS revision by rebooting or sometimes this will work if you go to the mainboard tab:

http://www.cpuid.com/softwares/cpu-z.html

Then you go to the ASRock website to see if there are any newer BIOS revs that may have any indication of fixes for audio. The same thing applies for the audio drivers. ASRock's site should have the latest drivers for the motherboard audio too.

http://www.asrock.com/index.asp

The headphone plug/cable can be checked by wiggling the cord to see if that corresponds with the audio drop out. The motherboard jack can be checked the same way. If you move anything and the audio drops, then it could be any of the above. A plug or jack fault is usually due to corrosion or build up on the connecting points and can be generally be fixed with some electronic contact cleaner.

http://www.mcmelectronics.com/search.aspx?C=0000000447

Find a local store to buy some. I wouldn't buy it online. Radioshack is a good place to start.

If it's the cable, you need to be good with a soldering iron.

joemtnbike · 09-25-2010, 11:21 PM

I had countless problems with the 3.5mm front-panel audio jacks in both of my rigs.
That is why I use only USB headsets these days.

borg_7_of_9 · 09-25-2010, 11:31 PM

if ya talking about front audio jack did you connect the correct plug same cases have 2 plug's on one lead usually marked ac97 on one and hd audio on the other, make sure you connected the correct one to the motherboard.

most likely the hd audio one as motherboards don't have AC97 sound anymore
.

09-25-2010, 03:08 PM	#1
Khamous Join Date: Nov 2009 Reputation: 19 Posts: 241	Problem with the headpohne jack - Newly built computer Hello everyone, last month I asked for your help in deciding a build for a new computer. I successfully built it yesterday, but now I have a problem. I plugged in my headphones today since i dont have any other means for audio, but the computer recognizes as if I were constantly plugging them in and out, so the sound constantly breaks and re starts. Images for better understanding, this is what happens all the time: http://img842.imageshack.us/img842/2554/unplugged.png http://img571.imageshack.us/img571/438/plugged.png It[s getting rather annoying and I have no idea what to do, any help would be really appreciated. My computer's case is a HAF 922 and my mobo is an Asrock 870 Extreme 3. Running W7 64 bit. Hope you guys can help me figuring out the problem. Last edited by Khamous: 09-25-2010 at 03:13 PM.

09-25-2010, 03:14 PM	#2
rotNdude Volunteer Moderator Join Date: Dec 2004 Reputation: 9180 Posts: 45,465	Motherboard BIOS, audio drivers or possibly the headphone plug/cable or motherboard jack. __________________ Support Articles \| Support Account \| Forum Rules

09-25-2010, 04:12 PM	#5
rotNdude Volunteer Moderator Join Date: Dec 2004 Reputation: 9180 Posts: 45,465	You can check your motherboard BIOS revision by rebooting or sometimes this will work if you go to the mainboard tab: http://www.cpuid.com/softwares/cpu-z.html Then you go to the ASRock website to see if there are any newer BIOS revs that may have any indication of fixes for audio. The same thing applies for the audio drivers. ASRock's site should have the latest drivers for the motherboard audio too. http://www.asrock.com/index.asp The headphone plug/cable can be checked by wiggling the cord to see if that corresponds with the audio drop out. The motherboard jack can be checked the same way. If you move anything and the audio drops, then it could be any of the above. A plug or jack fault is usually due to corrosion or build up on the connecting points and can be generally be fixed with some electronic contact cleaner. http://www.mcmelectronics.com/search.aspx?C=0000000447 Find a local store to buy some. I wouldn't buy it online. Radioshack is a good place to start. If it's the cable, you need to be good with a soldering iron. __________________ Support Articles \| Support Account \| Forum Rules

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09-25-2010, 03:18 PM	#3
Khamous Join Date: Nov 2009 Reputation: 19 Posts: 241	WOuld you mind telling me what I'd have to check in each of those to see if the problem is there or somewhere else? Thanks.

09-25-2010, 11:21 PM	#6
joemtnbike Join Date: Apr 2009 Reputation: 1059 Posts: 2,410	I had countless problems with the 3.5mm front-panel audio jacks in both of my rigs. That is why I use only USB headsets these days.

09-25-2010, 11:31 PM	#7
borg_7_of_9 Join Date: Nov 2007 Reputation: 2604 Posts: 12,709	if ya talking about front audio jack did you connect the correct plug same cases have 2 plug's on one lead usually marked ac97 on one and hd audio on the other, make sure you connected the correct one to the motherboard. most likely the hd audio one as motherboards don't have AC97 sound anymore .