Can't connect to steam servers (log in)

Kyrue · 11-06-2010, 02:54 PM

This is the email I sent Steam Support but haven't heard back from them yet. I was hoping somebody on here might just be smart enough to figure it out. Thanks to those that reply

I get this error every single time now after I uninstalled then reinstalled Steam. I'm unable to connect to your server to log into my account. I'm currently using Windows 7 64bit with updated drivers on all devices. Windows is up to date with all updates available excluding language packs. I'm connected with an ethernet cable to my router, and also have the option to use wireless. I have also directly connected into my cable modem and I receive the same error message in all 3 situations: Could not connect to Steam network. This could be due to a problem with your internet connection, or with the Steam network.

What should be my next step to troubleshoot this issue? Thanks!

Nekomancer · 11-06-2010, 02:57 PM

Uninstall IOBit Advanced System Care.

Kyrue · 11-06-2010, 04:42 PM

Wow that worked! Thank you very much. I assume this is a known problem since I didn't even mention that I had it installed.

11-06-2010, 05:58 PM

Quote:

Originally Posted by Nekomancer

Uninstall IOBit Advanced System Care.

You're my hero, sir.

11-06-2010, 02:54 PM	#1
Kyrue Join Date: Oct 2010 Reputation: 0 Posts: 12	Can't connect to steam servers (log in) This is the email I sent Steam Support but haven't heard back from them yet. I was hoping somebody on here might just be smart enough to figure it out. Thanks to those that reply I get this error every single time now after I uninstalled then reinstalled Steam. I'm unable to connect to your server to log into my account. I'm currently using Windows 7 64bit with updated drivers on all devices. Windows is up to date with all updates available excluding language packs. I'm connected with an ethernet cable to my router, and also have the option to use wireless. I have also directly connected into my cable modem and I receive the same error message in all 3 situations: Could not connect to Steam network. This could be due to a problem with your internet connection, or with the Steam network. What should be my next step to troubleshoot this issue? Thanks!

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11-06-2010, 02:57 PM	#2
Nekomancer Join Date: Mar 2008 Reputation: 2386 Posts: 15,159	Uninstall IOBit Advanced System Care.

11-06-2010, 04:42 PM	#3
Kyrue Join Date: Oct 2010 Reputation: 0 Posts: 12	Wow that worked! Thank you very much. I assume this is a known problem since I didn't even mention that I had it installed.