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Old 11-12-2010, 02:14 PM   #1
vonpaul
 
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Failed to contact key server

just picked it up and getting this - https://support.steampowered.com/kb_...2204-OPGC-4862

First day of weekend sale so dont make any plans to play this weekend! Very Poor form!
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Old 11-12-2010, 02:43 PM   #2
Dac
 
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Same thing. This is what I get for being a legitimate paying customer I suppose?

I spend so much time talking up PC gaming to my friends. Spent literally thousands of dollars on Steam over the years. I'm just disgusted. AFK while I emo

**edited out my stupid ranting. Still PO'd though. I don't understand why I'd be allowed to buy a product that isn't in stock. This is called product backorder, and its handled pretty simply- you display a notice to the customer before charging their credit card.

Grr.

Last edited by Dac: 11-12-2010 at 04:51 PM.
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Old 11-12-2010, 03:02 PM   #3
Alwarren
 
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Same issue here. Purchased, downloaded, and it comes up with the "Failed to contact key server" message when I start it. Tried since an hour or two.

Pretty annoying.
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Old 11-12-2010, 03:11 PM   #4
caldepen
 
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yeah, not cool. There should be a warning prior to purchase. Pretty nefarious, they know they would be running out of keys and did nothing in order to keep people buying.

I was prepared to take this weekend easy with this game and now it looks like I might be out of luck...
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Old 11-12-2010, 03:13 PM   #5
nacho friend
 
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Same here and I'm as annoyed as the rest of you. I'm sure this will be sorted out shortly, but it's still bs and short sighted on Steam's part regardless.
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Old 11-12-2010, 03:27 PM   This is the last staff post in this thread.   #6
KrisK
 
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Popular sale is popular!

We're working on getting more keys. Sorry folks!
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Old 11-12-2010, 03:33 PM   #7
christheimp
 
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Thumbs down

Wait wait... You guys (Valve) didn't get enough access keys for a sale?!!?!? Are you serious? What's our wait time looking at then?
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Old 11-12-2010, 03:35 PM   #8
mrwynd
 
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I'm a sad panda....
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Old 11-12-2010, 03:50 PM   #9
MarkG
 
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Fortunately DRM never causes problems for legitimate users who purchased their software.
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Old 11-12-2010, 03:51 PM   #10
martinidog
 
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Was wondering what the error means. Turns out others are having this issue, too.

We like RPGs.

And for Pete's sake, guys, it's a game. Settle down.
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Old 11-12-2010, 03:55 PM   #11
Timsfker
 
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It's understandable to occasionally run out of keys during a popular sale, but you really need to add a warning to the store page before you let people buy it. It will avoid alot of sad pandas.
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Old 11-12-2010, 03:55 PM   #12
christheimp
 
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Angry

Quote:
Originally Posted by martinidog View Post
Was wondering what the error means. Turns out others are having this issue, too.

We like RPGs.

And for Pete's sake, guys, it's a game. Settle down.
This issue here is people paid for a product they should have access to use. If it's a game, movie, or anything... We all have a right to be jarateed!
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Old 11-12-2010, 03:56 PM   #13
tfrieden
 
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Quote:
Originally Posted by martinidog View Post
And for Pete's sake, guys, it's a game. Settle down.
... that people paid for and can't play.
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Old 11-12-2010, 04:01 PM   #14
caldepen
 
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The issue is the lack of a warning. Product purchased, not delivered. Thats a fundamental law that many of the world's economies are based upon.

Sure it is just a game, but if I buy candy I want sugar...
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Old 11-12-2010, 04:09 PM   #15
sethsez
 
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Quote:
Originally Posted by martinidog View Post
And for Pete's sake, guys, it's a game. Settle down.
And people are posting angrily on a forum dedicated to said game. Seems like about the right reaction. It's not like anybody is marching on city hall over this.

That said, I'm definitely irritated because I bought this for a trip I'm going on tomorrow and was hoping to have it to play.
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