Please reply here if the Zen Garden crashes on your Mac

nuschu · 12-27-2010, 09:03 PM

I'm trying to work with Popcap to get this issue resolved, but I'd like to see who else is having this issue. Basically on my Mac, the latest patch fixed Crazy Dave's store, but the Zen Garden has always caused a crash to desktop. As far as I know this is only a Mac problem.

You can submit your error report to here:

http://www.popcap.com/helpform_contactus.php

purdee · 12-28-2010, 01:30 AM

Yep still crashing here

nuschu · 12-28-2010, 01:53 PM

I got another email back from them, I sent them some save game files and other information and they wrote back to let me know they are working on it, so hopefully we'll see a fix soon.

"Hello,

Thank you for contacting PopCap Games Customer Support.

Thanks for the information - I have forwarded this along to the appropriate department. Hopefully we will figure out something soon. I understand the inconvenience of all of this but please believe that we are doing all we can to fix these issues and make Plants vs Zombies on Steam the best experience possible - it just seems like Plants vs Zombies and Steam just don't want to get along. As with all other updates when we figure out what is going on with PVZ we will update your game automatically through Steam. Again I apologize for the inconvenience and appreciate your patience."

12-29-2010, 06:57 AM

Hey I have the same problem and have contacted PopCap through the link you posted, hope they sort it out soon...

12-29-2010, 12:32 PM

Just got a reply from PopCap support:

Quote:

Hello,

Thank you for contacting PopCap Games Customer Support.

There was a general issue with Plants vs Zombies on Steam but a new version has been released. Have you tried updating your game?

Thank You,

Efren

As far as I can tell I'm upto date but it's still not working

nuschu · 01-01-2011, 04:17 PM

Same here, as far I know my support ticket it still opened and when I submitted it, I let them know that update did not fix the Zen Garden, just Crazy Dave's store

jesterspawn · 01-01-2011, 05:38 PM

I've also been having this problem on my Macbook Pro. I think everything else works fine, but trying to go to my zen garden crashes to desktop.

enantiodromia · 01-25-2011, 08:59 PM

Zen Garden crashes both my Mac and my Win7 machine.

You really have to respect a glitch so bad it's cross platform.

jammingamer · 01-29-2011, 03:05 PM

Same problem definitely Mac only I can access it on my Windows Laptop

kalevhunt · 02-15-2011, 03:39 PM

Quote:

Originally Posted by enantiodromia

Zen Garden crashes both my Mac and my Win7 machine.

You really have to respect a glitch so bad it's cross platform.

I'm having the same problem... except it crashes the game on my Mac and has made it unloadable on my WinXP and Win7 machines. *sigh*

blue3c · 03-08-2012, 06:24 AM

Yep I am having the same issue.
Seems like pop cap and Steam are hard at work on nothing.

Thanks again steam and pop cap.

nitro912gr · 03-31-2012, 08:13 AM

just adding my 2 cents here.

I have the same problem, started the game on my windows desktop, then continued in my mac and the save file get mixed somehow.

The problem is in the zen garden, I deleted all the plants in a try to make it work without losing my game, but there is a plant out of the garden places and I can't delete it.

I reversed some older saves on desktop but this mixed the zen gardens from the 2 saves even farther...

crlorentzen · 04-25-2012, 05:43 PM

Me too. Crash to desktop when trying to manage plants in the Zen Garden.

BrokenWolf · 05-01-2012, 05:09 PM

When I tried to get into the Zen Garden PvZ crashed to my desktop as well.

BrokenWolf

lourivellini · 06-13-2012, 09:28 PM

crashes my mac, and wont plat at all on my PC.

12-27-2010, 09:03 PM	#1
nuschu Join Date: Dec 2008 Reputation: 2 Posts: 33	Please reply here if the Zen Garden crashes on your Mac I'm trying to work with Popcap to get this issue resolved, but I'd like to see who else is having this issue. Basically on my Mac, the latest patch fixed Crazy Dave's store, but the Zen Garden has always caused a crash to desktop. As far as I know this is only a Mac problem. You can submit your error report to here: http://www.popcap.com/helpform_contactus.php Last edited by nuschu: 12-27-2010 at 09:10 PM.

05-01-2012, 05:09 PM	#14
BrokenWolf Join Date: Apr 2011 Reputation: 0 Posts: 6	Crashes on My MBP When I tried to get into the Zen Garden PvZ crashed to my desktop as well. BrokenWolf

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12-28-2010, 01:30 AM	#2
purdee Join Date: May 2010 Reputation: 0 Posts: 41	Yep still crashing here

12-28-2010, 01:53 PM	#3
nuschu Join Date: Dec 2008 Reputation: 2 Posts: 33	I got another email back from them, I sent them some save game files and other information and they wrote back to let me know they are working on it, so hopefully we'll see a fix soon. "Hello, Thank you for contacting PopCap Games Customer Support. Thanks for the information - I have forwarded this along to the appropriate department. Hopefully we will figure out something soon. I understand the inconvenience of all of this but please believe that we are doing all we can to fix these issues and make Plants vs Zombies on Steam the best experience possible - it just seems like Plants vs Zombies and Steam just don't want to get along. As with all other updates when we figure out what is going on with PVZ we will update your game automatically through Steam. Again I apologize for the inconvenience and appreciate your patience."

12-29-2010, 06:57 AM	#4
meek_zenith Guest Posts: n/a	Hey I have the same problem and have contacted PopCap through the link you posted, hope they sort it out soon...

01-01-2011, 04:17 PM	#6
nuschu Join Date: Dec 2008 Reputation: 2 Posts: 33	Same here, as far I know my support ticket it still opened and when I submitted it, I let them know that update did not fix the Zen Garden, just Crazy Dave's store

01-01-2011, 05:38 PM	#7
jesterspawn 800 North Join Date: Nov 2008 Reputation: 49 Posts: 423	I've also been having this problem on my Macbook Pro. I think everything else works fine, but trying to go to my zen garden crashes to desktop.

01-25-2011, 08:59 PM	#8
enantiodromia Join Date: Aug 2010 Reputation: 4 Posts: 50	Zen Garden crashes both my Mac and my Win7 machine. You really have to respect a glitch so bad it's cross platform.

01-29-2011, 03:05 PM	#9
jammingamer Join Date: Jan 2010 Reputation: 59 Posts: 476	Same problem definitely Mac only I can access it on my Windows Laptop

03-08-2012, 06:24 AM	#11
blue3c Join Date: Mar 2009 Reputation: 0 Posts: 6	Yep I am having the same issue. Seems like pop cap and Steam are hard at work on nothing. Thanks again steam and pop cap.

03-31-2012, 08:13 AM	#12
nitro912gr Join Date: Oct 2010 Reputation: 1 Posts: 17	just adding my 2 cents here. I have the same problem, started the game on my windows desktop, then continued in my mac and the save file get mixed somehow. The problem is in the zen garden, I deleted all the plants in a try to make it work without losing my game, but there is a plant out of the garden places and I can't delete it. I reversed some older saves on desktop but this mixed the zen gardens from the 2 saves even farther...

04-25-2012, 05:43 PM	#13
crlorentzen Join Date: Jun 2009 Reputation: 0 Posts: 16	Me too. Crash to desktop when trying to manage plants in the Zen Garden.

06-13-2012, 09:28 PM	#15
lourivellini Join Date: May 2012 Reputation: 2 Posts: 112	crashes my mac, and wont plat at all on my PC.