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Old 03-05-2011, 06:47 PM   #1
MilambarAP
 
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[RESOLVED] Failed to contact key server.

Bought this game. They have already debited my credit card. Spent a substantial amount of time downloading it. Went to try and launch it and got...

"Failed to connect to key server."

Firewall - Check. Turned off all firewalls. No change.
Router - Check. Connected direct to the cable modem. No change.

Googled around a bit. Turns out that this error most commonly happens when STEAM don't have any valid licences for the game.

So, why did STEAM sell me a game, for which it seems that they had no authority to sell me (no licences)?

The question is, what happens now? They have my money, but I don't have the goods (if a game can be classed as goods) I have paid for.

Of course, if its a simple issue in that their key server is down, then I apologize for my rant.
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Old 03-05-2011, 07:04 PM   #2
klusark
 
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I'm having the same issue. I'm sure they know about it. Just be patient and they will fix it. They probably sold more copies that ubisoft gave them keys for.
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Old 03-05-2011, 07:46 PM   #3
FreemanForPrez
 
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I don't know what's going on but I'd recommend that you contact their support immediately about it. They may know, they may not, but contacting support is the best way to get it taken care of quickly.
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Old 03-05-2011, 08:42 PM   #4
jason98798
 
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This problem is bugging me, i can only launch it if I try the verify cache thing. it launches for some reason.
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Old 03-05-2011, 09:21 PM   #5
klusark
 
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https://support.steampowered.com/kb_...2204-OPGC-4862
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Old 03-06-2011, 01:30 AM   #6
Skera
 
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Yap, all having trouble, try and right click the game, and check your cd key, if you get the same error, it means that they've run outta keys, and will give you your key as soon as possible..

Guess that weekend deal was a bit to cheap
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Old 03-06-2011, 03:37 AM   #7
Kintaro696
 
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Yeah I am getting the same issue.

I guess we just have to wait it out.

I'll play the Call of Juarez Multiplayer in the meantime.
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Old 03-06-2011, 06:09 AM   #8
Burack
 
 
 
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Quote:
Originally Posted by Skera View Post
Yap, all having trouble, try and right click the game, and check your cd key, if you get the same error, it means that they've run outta keys, and will give you your key as soon as possible..

Guess that weekend deal was a bit to cheap
Yeah, seems like it.
But that is not an excuse for their unpreparedness.

Did I surprised? Nope!
Its Ubisoft.
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Old 03-06-2011, 06:51 AM   #9
Dr Bob
 
 
 
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What a shame.

Oh well, I'll just carry on playing Rainbow Six Vegas 2.
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Old 03-06-2011, 09:17 AM   #10
HyperPlayBoi
 
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Red face

This ain't cool. Not cool. Not cool at all!!! Argh!
I'm having the same problem with the "contact key server" FAIL..

Has anyone had any success with playing the game? If you do, please be awesome and post it hererere..

Btw.. i noticed that "bug" as well.. if you verify the integrity of game files - the game WILL launch.
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Old 03-06-2011, 09:34 AM   #11
EightOneGulf
 
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I haven't been able to get a key either, so I can't start the game via Steam. But I could start the game by running FarCry2.exe in ./Steam/steamapps/common/far cry 2/bin/.
Multiplayer probably won't work, but atleast you can play the singleplayer.
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Old 03-06-2011, 10:17 AM   #12
C_H_I_P
 
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Same problem here with "Key server".

Thank you for the tip : EightOneGulf
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Old 03-06-2011, 10:33 AM   #13
SmileyZA
 
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Hey guys, this always happens with Steam when there is a special and the game is bought a lot, just be patient and your key will come. This happened to me when i purchased Company Of Heroes.
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Old 03-06-2011, 10:50 AM   #14
blackockdan
 
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it, I got the same problem...
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Old 03-06-2011, 11:17 AM   #15
ionb2313
 
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this is bull. how can steam steal our money for a product they cannot provide. ive been waiting on this for 2 days. TWO DAYS! and still nothing. this was my first time buying from steam, and certainly the last. i only got the package for far cry. holly . even pirating is a lot more reliable.
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