Go Back   Steam Users' Forums > Steam Discussions > Help and Tips

Thread Tools Display Modes
Old 03-07-2011, 01:39 PM   #1
Join Date: Jun 2010
Reputation: 0
Posts: 33
Steam Randomly Going Offline

For the past couple of days, steam has been acting wonky. My friends status keeps switching back and forth to the "Could not connect to steam network,..." thing. Its just me, as my friends do not have the same problem. It not my internet, i get around 30 mbs. I dunno what to else to say, Please help!
Virgoth098 is offline  
Reply With Quote
Old 03-07-2011, 01:58 PM   #2
Join Date: Jul 2008
Reputation: 85
Posts: 688
Speed of your internet doesn't mean it will be perfectly working all the time. It could be a problem with your modem/router overloading and switching off and on again. If you are using wireless connection it also may have problems on some hardware configurations.
deer is offline   Reply With Quote
Old 03-07-2011, 02:07 PM   #3
Join Date: Sep 2010
Reputation: 2669
Posts: 9,509
As Deer rightly says, max speed of your internet has virtually nothing to do with the quality of your connection.

First things I would do:

When/If the problem occurs again, close all other programs and perform an online speed test. This will give you a rough indication of your ACTUAL capabilities (not the claimed speed ISPs tend to bandy wildly about). Make sure you're using a LAN cable to do this test, and not WiFi.

Secondly, I'd open your router's control panel and have a look at the speeds mentioned there. See how they compare to what your speed test claimed. They should be close.

Also, note if your getting CRC and other errors. If they're high (in the hundreds of thousands or much more), it's likely you have a problem somewhere in your system.

Note that your internet speed must show a good upload speed as well as down (this is a particular problem in England, poor old us).

If you are getting errors and other problems, always make sure your router's kept WELL AWAY from other electrical circuitry. DON'T put it on top of your PC, or near TVs or anything else like that. Make sure power cables and phone cables aren't tangled or crossed over either.

There's many more things that could be the problem, but this is where I'd start first. These problems are common, and a lot of people overlook placement of router as an issue.

Rather off-topic, I saw a fascinating report about our UK internet the other day. Many people, when asked will say their internet is some amazing speed, but in reality never gets close. Most people in the UK have the "up to 8Mbps" service, but in reality, the number of people who get 8Mbps or more is a mere 1%!

Last edited by crunchyfrog555: 03-07-2011 at 02:10 PM.
crunchyfrog555 is offline   Reply With Quote

Go Back   Steam Users' Forums > Steam Discussions > Help and Tips

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

All times are GMT -7. The time now is 07:30 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Site Content Copyright Valve Corporation 1998-2015, All Rights Reserved.