How to change currency?

BestSkyLine · 03-25-2011, 08:37 AM

I can`t buy anything, this error appears
Your purchase could not be completed because it looks like the currency of funds in your Steam Wallet does not match the currency of this purchase.
Is there any way to change currency of my account from dollars to euros? I living in France

Fish-E · 03-25-2011, 08:38 AM

Quote:

Originally Posted by BestSkyLine

I can`t buy anything, this error appears
Your purchase could not be completed because it looks like the currency of funds in your Steam Wallet does not match the currency of this purchase.
Is there any way to change currency of my account from dollars to euros? I living in France

http://store.steampowered.com/?cc=fr

Try that

BestSkyLine · 03-25-2011, 08:42 AM

Wallet Balance - 0.53$
It still in dollars

BestSkyLine · 03-25-2011, 08:47 AM

Anybody had this problem ?

HobbitStomper · 03-25-2011, 08:49 AM

You can only pay with the currency of the country that you are in.
How come your steam wallet is in Dollars when you live in France? It should be Euros.

I used to live in ireland, and topped up my steam wallet as well. I have about 8 Euro left. Now I moved to Canada and I can't use my Steam wallet anymore, it tells me the same thing "Your purchase could not be completed because it looks like the currency of funds in your Steam Wallet does not match the currency of this purchase."

Also the ?c=ie doesn't work for me. But since Im heading to Ireland for a few weeks I don't mind.

You probably need to contact steam support.

BestSkyLine · 03-25-2011, 08:51 AM

i m already contacted them,
Our records indicate that your purchase was declined due to your current IP address differing from your registered billing information.
To complete any item purchases while traveling, you will need to add funds to your Steam Wallet through an internet browser first.

You will need to use the following link through either Internet Explorer or Firefox to add funds to your Wallet.

http://store.steampowered.com/steama...addfunds?cc=fr
But, what the hell? Can`t they just change it? It dosnt working at all!

HobbitStomper · 03-25-2011, 08:56 AM

Lol haha. Another support fail! I get that message every time I contact them about my credit card.
It's their standard answer to anything!

What country were you in when you topped up your account? It couldnt have been France because then your currency would be in Euro.

If you were in the US, then try this link: http://store.steampowered.com/?cc=us

All the items should be in US dollars, and then you should be able to purchase it.

BestSkyLine · 03-25-2011, 09:02 AM

I lived in Russia, all items was in US dollars.
Now i living in France, it still in Dollars.
Really annoying

Now i can buy stuff trough browser and that "Special link"
http://store.steampowered.com/?cc=ru
But, its not comfortable or something

I need to always use this link to buy stuff

HobbitStomper · 03-25-2011, 10:07 AM

Well just use up your funds and next time when you top up, it will be in euro.

SkullArm · 11-24-2011, 06:31 AM

Quote:

Originally Posted by HobbitStomper

Well just use up your funds and next time when you top up, it will be in euro.

Please dont post things that dont work. Just confirmed this doeasnt work.

alessandrouw · 05-09-2013, 10:39 AM

I know this is old, but I got to this post several times trying to buy the Interactive Compendium in Dota 2.

THe fact is my currency is in BRL and I'm the US right now. What I did after a few days trying is accessing via browser the steam brazilian store: http://store.steampowered.com/?cc=br (you might change the final BR to the one matching your country) and logging in. After that I added the compendium to my card and proceeded to add funds. It worked just fine.

It's a weird work around, but I hope it help other people out there.

03-25-2011, 08:37 AM	#1
BestSkyLine Banned Join Date: Jan 2011 Reputation: 0 Posts: 22	How to change currency? I can`t buy anything, this error appears Your purchase could not be completed because it looks like the currency of funds in your Steam Wallet does not match the currency of this purchase. Is there any way to change currency of my account from dollars to euros? I living in France

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03-25-2011, 08:42 AM	#3
BestSkyLine Banned Join Date: Jan 2011 Reputation: 0 Posts: 22	Wallet Balance - 0.53$ It still in dollars

03-25-2011, 08:47 AM	#4
BestSkyLine Banned Join Date: Jan 2011 Reputation: 0 Posts: 22	Anybody had this problem ?

03-25-2011, 08:49 AM	#5
HobbitStomper Join Date: Dec 2008 Reputation: 184 Posts: 683	You can only pay with the currency of the country that you are in. How come your steam wallet is in Dollars when you live in France? It should be Euros. I used to live in ireland, and topped up my steam wallet as well. I have about 8 Euro left. Now I moved to Canada and I can't use my Steam wallet anymore, it tells me the same thing "Your purchase could not be completed because it looks like the currency of funds in your Steam Wallet does not match the currency of this purchase." Also the ?c=ie doesn't work for me. But since Im heading to Ireland for a few weeks I don't mind. You probably need to contact steam support.

03-25-2011, 08:51 AM	#6
BestSkyLine Banned Join Date: Jan 2011 Reputation: 0 Posts: 22	i m already contacted them, Our records indicate that your purchase was declined due to your current IP address differing from your registered billing information. To complete any item purchases while traveling, you will need to add funds to your Steam Wallet through an internet browser first. You will need to use the following link through either Internet Explorer or Firefox to add funds to your Wallet. http://store.steampowered.com/steama...addfunds?cc=fr But, what the hell? Can`t they just change it? It dosnt working at all!

03-25-2011, 08:56 AM	#7
HobbitStomper Join Date: Dec 2008 Reputation: 184 Posts: 683	Lol haha. Another support fail! I get that message every time I contact them about my credit card. It's their standard answer to anything! What country were you in when you topped up your account? It couldnt have been France because then your currency would be in Euro. If you were in the US, then try this link: http://store.steampowered.com/?cc=us All the items should be in US dollars, and then you should be able to purchase it.

03-25-2011, 09:02 AM	#8
BestSkyLine Banned Join Date: Jan 2011 Reputation: 0 Posts: 22	I lived in Russia, all items was in US dollars. Now i living in France, it still in Dollars. Really annoying Now i can buy stuff trough browser and that "Special link" http://store.steampowered.com/?cc=ru But, its not comfortable or something I need to always use this link to buy stuff

03-25-2011, 10:07 AM	#9
HobbitStomper Join Date: Dec 2008 Reputation: 184 Posts: 683	Well just use up your funds and next time when you top up, it will be in euro.

05-09-2013, 10:39 AM	#11
alessandrouw Join Date: Dec 2011 Reputation: 0 Posts: 6	I know this is old, but I got to this post several times trying to buy the Interactive Compendium in Dota 2. THe fact is my currency is in BRL and I'm the US right now. What I did after a few days trying is accessing via browser the steam brazilian store: http://store.steampowered.com/?cc=br (you might change the final BR to the one matching your country) and logging in. After that I added the compendium to my card and proceeded to add funds. It worked just fine. It's a weird work around, but I hope it help other people out there.