Lego Stay Wars Saga Total System Reboot on Start

Anyone else have their entire system reboot when trying to run this? It has never run successfully and I have reinstalled it 2 times. To test it I took my wife's physical copy and installed it. That worked fine. Only the steam version crashes instantly. Tried to run it without starting steam first. Instant hard reboot. I did some searching on the net but I can't find anything about it. The crash is so fast logs don't even get created from what I can tell.

Specs 920i7
Windows XP and Windows 7 duelboot(doesn't work in either one)
4 gigs
ATI 5850

All drivers updated.

Hi Malanthrax,

Exactly the same for me. I launch the game, the mouse cursor changes to a bigger cursor and my computer reboots right there.
I purchased the game a few days ago and never was able to play.
I run at least 6-7 Steam games without any troubles right now.

I have checked Lego's files for integrity, updated my drivers to the latest ATI files, updated directX, etc.

I run XP Pro 32 bits.
CPU = Core 2 Duo 3Ghz
RAM = 4 Gb
ATI 3870 X2 (1Gb)

Hope someone can help us resolve this issue.

dumpchk.exe -y SRV*c:\symbols*http://msdl.microsoft.com/download/symb
ols C:\WINDOWS\Minidump\Mini050711-01.dmp >C:\Dump_LEGO.txt

...Loading dump file C:\WINDOWS\Minidump\Mini050711-01.dmp

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini050711-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.101209-1647
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Sat May 7 22:54:52.812 2011 (UTC - 4:00)
System Uptime: 0 days 3:09:55.539
Loading Kernel Symbols
.................................................. .............
.................................................. ..
Loading User Symbols
Loading unloaded module list
.................
Unable to load image ati3duag.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ati3duag.dll
*** ERROR: Module load completed but symbols could not be loaded for ati3duag.dll
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, bf3153fb, a060ab5c, a060a858}

Probably caused by : ati3duag.dll ( ati3duag+b93fb )

Followup: MachineOwner
---------

----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
KdSecondaryVersion 00000000
DirectoryTableBase 0a4c03e0
PfnDataBase 81086000
PsLoadedModuleList 8055d720
PsActiveProcessHead 805638b8
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 1000007e
BugCheckParameter1 c0000005
BugCheckParameter2 bf3153fb
BugCheckParameter3 a060ab5c
BugCheckParameter4 a060a858
PaeEnabled 00000001
KdDebuggerDataBlock 8054d2e0
SecondaryDataState 00000000
ProductType 00000001
SuiteMask 00000110
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000300
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000440
DriverListOffset 00003050
DriverCount 00000074
StringPoolOffset 000052c0
StringPoolSize 00001000
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack a060abc0
DebuggerDataOffset 00002dc0
DebuggerDataSize 00000290
DataBlocksOffset 000062c0
DataBlocksCount 00000005
c0000000 - c0000fff at offset 00006310
bf315000 - bf315fff at offset 00007310
a060a000 - a060afff at offset 00008310
e131e000 - e131efff at offset 00009310
e131f000 - e131ffff at offset 0000a310
Max offset b310, ccf0 from end of file


Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.101209-1647
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Sat May 7 22:54:52.812 2011 (UTC - 4:00)
System Uptime: 0 days 3:09:55.539
start end module name
804d7000 806e5000 nt Thu Dec 09 08:06:55 2010 (4D00D46F)
806e5000 80705d00 hal Sun Apr 13 14:31:27 2008 (4802517F)
9ce1d000 9ce20000 mouhid Fri Aug 17 16:47:57 2001 (3B7D82FD)
9ce91000 9ce9a000 HIDCLASS Sun Apr 13 14:45:25 2008 (480254C5)
9cf01000 9cf41e00 HTTP Tue Oct 20 12:20:15 2009 (4ADDE33F)
9cf52000 9cf60a80 usbaudio Sun Apr 13 14:45:11 2008 (480254B7)
9d49c000 9d4b0480 wdmaud Sun Apr 13 15:17:18 2008 (48025C3E)
9d4e9000 9d4f7d80 sysaudio Sun Apr 13 15:15:55 2008 (48025BEB)
9d79d000 9d79f880 hidusb Sun Apr 13 14:45:27 2008 (480254C7)
9dacd000 9dad0900 ndisuio Sun Apr 13 14:55:57 2008 (4802573D)
a062b000 a0642900 dump_atapi Sun Apr 13 14:40:29 2008 (4802539D)
a0643000 a06b2500 mrxsmb Thu Feb 17 08:18:22 2011 (4D5D201E)
a06b3000 a06dde80 rdbss Sun Apr 13 15:28:38 2008 (48025EE6)
a0706000 a0727d00 afd Thu Oct 16 10:43:00 2008 (48F752F4)
a0728000 a074d500 ipnat Sun Apr 13 14:57:10 2008 (48025786)
a07ee000 a0815c00 netbt Sun Apr 13 15:20:59 2008 (48025D1B)
a0816000 a086e480 tcpip Fri Jun 20 07:51:09 2008 (485B99AD)
a086f000 a0881600 ipsec Sun Apr 13 15:19:42 2008 (48025CCE)
a08ca000 a0929f00 Senfilt Mon Mar 13 12:40:28 2006 (4415A07C)
a092a000 a0940f00 AEAudio Mon Aug 07 09:57:27 2006 (44D746C7)
a0941000 a098d000 ADIHdAud Tue Jan 16 09:09:04 2007 (45ACDC80)
a098d000 a09b0a80 portcls Sun Apr 13 15:19:40 2008 (48025CCC)
a09b1000 a09cd000 AtihdXP3 Wed Jul 21 07:27:38 2010 (4C46D9AA)
b8a05000 b8a07280 rasacd Fri Aug 17 16:55:39 2001 (3B7D84CB)
b8a19000 b8a76f00 update Sun Apr 13 14:39:46 2008 (48025372)
b8a77000 b8aa6e80 rdpdr Sun Apr 13 14:32:50 2008 (480251D2)
b8aa7000 b8abd580 ndiswan Sun Apr 13 15:20:41 2008 (48025D09)
b8abe000 b8ae0700 ks Sun Apr 13 15:16:34 2008 (48025C12)
b8ae1000 b8b21e80 yk51x86 Tue Jul 31 05:15:07 2007 (46AEFD9B)
b8b22000 b8b45200 USBPORT Sun Apr 13 14:45:34 2008 (480254CE)
b8b46000 b8b6e000 HDAudBus Thu May 26 11:46:29 2005 (4295EF55)
b8b6e000 b8b81f00 VIDEOPRT Sun Apr 13 14:44:39 2008 (48025497)
b8b82000 b9219000 ati2mtag Tue Apr 05 22:01:02 2011 (4D9BC95E)
b9229000 b9233000 NDProxy Tue Nov 02 11:17:02 2010 (4CD02B6E)
b9239000 b9242f00 termdd Sun Apr 13 14:38:36 2008 (4802532C)
b9249000 b9254d00 raspptp Sun Apr 13 15:19:47 2008 (48025CD3)
b9259000 b9263200 raspppoe Sun Apr 13 14:57:31 2008 (4802579B)
b9269000 b9275880 rasl2tp Sun Apr 13 15:19:43 2008 (48025CCF)
b9279000 b9287580 redbook Sun Apr 13 14:40:27 2008 (4802539B)
b9289000 b9298600 cdrom Sun Apr 13 14:40:45 2008 (480253AD)
b9299000 b92a3480 imapi Sun Apr 13 14:40:57 2008 (480253B9)
b92a9000 b92b6380 i8042prt Sun Apr 13 15:17:59 2008 (48025C67)
b9d83000 b9d85900 Dxapi Fri Aug 17 16:53:19 2001 (3B7D843F)
b9dbb000 b9dd4b80 Mup Sun Apr 13 15:17:05 2008 (48025C31)
b9dd5000 b9e01980 NDIS Sun Apr 13 15:20:35 2008 (48025D03)
b9e02000 b9e8e600 Ntfs Sun Apr 13 15:15:49 2008 (48025BE5)
b9e8f000 b9ea5b00 KSecDD Wed Jun 24 07:18:40 2009 (4A420B90)
b9ea6000 b9eb7f80 sr Sun Apr 13 14:36:50 2008 (480252C2)
b9eb8000 b9ed7b00 fltMgr Sun Apr 13 14:32:58 2008 (480251DA)
b9ed8000 b9eef880 SCSIPORT Sun Apr 13 14:40:29 2008 (4802539D)
b9ef0000 b9f0a000 jraid Fri Jul 17 11:31:37 2009 (4A609959)
b9f0a000 b9f21900 atapi Sun Apr 13 14:40:29 2008 (4802539D)
b9f22000 b9f47b80 dmio Sun Apr 13 14:44:45 2008 (4802549D)
b9f48000 b9f66c80 ftdisk Fri Aug 17 16:52:41 2001 (3B7D8419)
b9f67000 b9f77c00 pci Sun Apr 13 14:36:43 2008 (480252BB)
b9f78000 b9fa6100 ACPI Sun Apr 13 14:36:33 2008 (480252B1)
ba0a8000 ba0b1300 isapnp Sun Apr 13 14:36:40 2008 (480252B8)
ba0b8000 ba0c2580 MountMgr Sun Apr 13 14:39:45 2008 (48025371)
ba0c8000 ba0d5080 VolSnap Sun Apr 13 14:41:00 2008 (480253BC)
ba0d8000 ba0e0e00 disk Sun Apr 13 14:40:46 2008 (480253AE)
ba0e8000 ba0f4180 CLASSPNP Sun Apr 13 15:16:21 2008 (48025C05)
ba0f8000 ba107100 ohci1394 Sun Apr 13 14:46:18 2008 (480254FA)
ba108000 ba115080 1394BUS Sun Apr 13 14:46:18 2008 (480254FA)
ba1a8000 ba1b6b00 drmk Sun Apr 13 14:45:12 2008 (480254B8)
ba1f8000 ba206880 usbhub Sun Apr 13 14:45:36 2008 (480254D0)
ba228000 ba230900 msgpc Sun Apr 13 14:56:32 2008 (48025760)
ba238000 ba240700 wanarp Sun Apr 13 14:57:20 2008 (48025790)
ba248000 ba250780 netbios Sun Apr 13 14:56:01 2008 (48025741)
ba258000 ba262e80 Fips Sun Apr 13 14:33:27 2008 (480251F7)
ba288000 ba297900 Cdfs Sun Apr 13 15:14:21 2008 (48025B8D)
ba2d8000 ba2e1e80 intelppm Sun Apr 13 14:31:31 2008 (48025183)
ba328000 ba32e180 PCIIDEX Sun Apr 13 14:40:29 2008 (4802539D)
ba330000 ba334d00 PartMgr Sun Apr 13 14:40:48 2008 (480253B0)
ba3c8000 ba3cd080 usbuhci Sun Apr 13 14:45:34 2008 (480254CE)
ba3d0000 ba3d7600 usbehci Sun Apr 13 14:45:34 2008 (480254CE)
ba3d8000 ba3d9000 fdc unavailable (00000000)
ba3e0000 ba3e6280 kbdclass Sun Apr 13 14:39:46 2008 (48025372)
ba3e8000 ba3ec980 dvd43llh Mon Feb 07 13:16:49 2005 (4207B091)
ba3f0000 ba3f4a80 TDI Sun Apr 13 15:00:04 2008 (48025834)
ba3f8000 ba3fc580 ptilink Fri Aug 17 16:49:53 2001 (3B7D8371)
ba400000 ba404080 raspti Fri Aug 17 16:55:32 2001 (3B7D84C4)
ba408000 ba40dc80 mouclass Sun Apr 13 14:39:47 2008 (48025373)
ba418000 ba41fd80 usbccgp Sun Apr 13 14:45:38 2008 (480254D2)
ba430000 ba435000 flpydisk Sun Apr 13 14:40:24 2008 (48025398)
ba440000 ba445200 vga Sun Apr 13 14:44:40 2008 (48025498)
ba448000 ba44ca80 Msfs Sun Apr 13 14:32:38 2008 (480251C6)
ba450000 ba457880 Npfs Sun Apr 13 14:32:38 2008 (480251C6)
ba468000 ba46e180 HIDPARSE Sun Apr 13 14:45:22 2008 (480254C2)
ba470000 ba474500 watchdog Sun Apr 13 14:44:59 2008 (480254AB)
ba4b8000 ba4bb000 BOOTVID Fri Aug 17 16:49:09 2001 (3B7D8345)
ba574000 ba576780 ndistapi Sun Apr 13 14:57:27 2008 (48025797)
ba58c000 ba58fc80 mssmbios Sun Apr 13 14:36:45 2008 (480252BD)
ba5a8000 ba5a9b80 kdcom Fri Aug 17 16:49:10 2001 (3B7D8346)
ba5aa000 ba5ab100 WMILIB Fri Aug 17 17:07:23 2001 (3B7D878B)
ba5ac000 ba5ad700 dmload Fri Aug 17 16:58:15 2001 (3B7D8567)
ba5ca000 ba5cb420 ASACPI Thu Aug 12 22:52:52 2004 (411C2D04)
ba5cc000 ba5cd100 swenum Sun Apr 13 14:39:52 2008 (48025378)
ba5d2000 ba5d3280 USBD Fri Aug 17 17:02:58 2001 (3B7D8682)
ba5fc000 ba5fdf00 Fs_Rec Fri Aug 17 16:49:37 2001 (3B7D8361)
ba5fe000 ba5ff080 Beep Fri Aug 17 16:47:33 2001 (3B7D82E5)
ba600000 ba601080 mnmdd Fri Aug 17 16:57:28 2001 (3B7D8538)
ba602000 ba603080 RDPCDD Fri Aug 17 16:46:56 2001 (3B7D82C0)
ba614000 ba615100 dump_WMILIB Fri Aug 17 17:07:23 2001 (3B7D878B)
ba670000 ba670d00 pciide Fri Aug 17 16:51:49 2001 (3B7D83E5)
ba739000 ba739b80 Null Fri Aug 17 16:47:39 2001 (3B7D82EB)
ba79d000 ba79dd00 dxgthk Fri Aug 17 16:53:12 2001 (3B7D8438)
ba7fc000 ba7fcc00 audstub Fri Aug 17 16:59:40 2001 (3B7D85BC)
bf000000 bf011600 dxg Sun Apr 13 14:38:27 2008 (48025323)
bf012000 bf060000 ati2dvag Tue Apr 05 22:01:21 2011 (4D9BC971)
bf060000 bf130000 ati2cqag Tue Apr 05 21:27:02 2011 (4D9BC166)
bf130000 bf1df000 atikvmag Tue Apr 05 21:34:24 2011 (4D9BC320)
bf1df000 bf25c000 atiok3x2 Tue Apr 05 21:32:00 2011 (4D9BC290)
bf25c000 bf62b540 ati3duag Tue Apr 05 21:54:35 2011 (4D9BC7DB)
bf62c000 bf672e80 ATMFD Tue Feb 15 07:56:39 2011 (4D5A7807)
bf800000 bf9c5a00 win32k Thu Mar 03 08:21:01 2011 (4D6F95BD)
bf9c6000 bfc7d480 ativvaxx Tue Apr 05 21:39:18 2011 (4D9BC446)

Unloaded modules:
9cd43000 9cd6e000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002B000
9cd43000 9cd6e000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002B000
9cdbe000 9cde9000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002B000
9cd3e000 9cd69000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002B000
ba2b8000 ba2c1000 HIDCLASS.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00009000
a08b6000 a08b9000 hidusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00003000
a08b2000 a08b5000 mouhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00003000
9d44e000 9d479000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002B000
ba6cb000 ba6cc000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00001000
9d5e1000 9d5ee000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000D000
9d479000 9d49c000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00023000
9d4d9000 9d4e7000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
ba66c000 ba66e000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00002000
9d7c0000 9d7d1000 Serial.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
9d7bd000 9d7d1000 Parport.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00014000
ba438000 ba43d000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00005000
b8a09000 b8a0c000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00003000
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, bf3153fb, a060ab5c, a060a858}

Probably caused by : ati3duag.dll ( ati3duag+b93fb )

Followup: MachineOwner
---------

Finished dump check

Hi malanthrax,

If you are still interested I wanted to let you know that I have submitted the following to Steam Support.
Regards,
Steve
---------------------------------------------------------------

Hi,

I purchased LEGO Star Wars the Complete Saga a few days ago.
I launch the game, the screen turns black, mouse cursor changes to game resolution and then my computer reboots. I found another Steam user with the same problem on your forums. No one has answered our plea yet.

I would certainly appreciate some help with this issue. I have done all the basic troubleshooting. I currently have 6 other Steam games installed, they all launch fine. My computer is dedicated to gaming. I have installed MS SDK to get a reading of the minidump created by the crash. Seems it has to do with a video driver file (ati3duag.dll). I have reinstalled the drivers completely.

Please check my minidump file on your forum at :
http://forums.steampowered.com/forum....php?t=1857978
or see attached TXT (Dump_LEGO.txt).

Attached is my msinfo report.

Hope Steam support can help us resove this issue quickly.

Best Regards,
Steve Chenier