Crash to Desktop

Kewp · 05-22-2011, 12:45 AM

I'm having some problems with syberia 1
once i get outside and head to the bridge the game will just crash to desktop and i get the message "syberia execatable has stopped working"

the game has randomly crashed in other spots before but it does it everytime at the bridge

anybody had similar problems?

im using win7 32
quad core with a 9800gtx+

try_again · 05-22-2011, 05:05 AM

Check debug.log (found in game's root folder...C:\Program Files\Steam\SteamApps\syberia) and check the errors that it gives you.

Also see this thread to see if it helps

alxpt · 05-22-2011, 09:07 AM

1) go to Steam\steamapps\common\syberia
2) right click on the game.exe, choose properties, compability and change it to windows 98/me
3) repeat ste 2 for Syberia.exe
4) copy your save folder from your "my documents" to Steam\steamapps\common\syberia

this worked for me, good luck

Kewp · 05-22-2011, 10:47 PM

Quote:

Originally Posted by try_again

Check debug.log (found in game's root folder...C:\Program Files\Steam\SteamApps\syberia) and check the errors that it gives you.

Also see this thread to see if it helps

checked the log but no errors came up at the time of the crash

Quote:

1) go to Steam\steamapps\common\syberia
2) right click on the game.exe, choose properties, compability and change it to windows 98/me
3) repeat ste 2 for Syberia.exe
4) copy your save folder from your "my documents" to Steam\steamapps\common\syberia

this worked for me, good luck

no luck with this

oh wells, off to syberia 2 then heh

alxpt · 05-23-2011, 10:30 AM

my game started crashing in Barrockstadt

Spoiler:
After taking the cuckoo egg from the nest

, so I guess we're talking about the same bridges.
After changing the compatibility the load times have increased but the crashes are gone.
I'm running Xp though

Mirm83 · 10-05-2011, 09:07 PM

I tried everything suggested in the thread. Here's my crash log. It's also occurring to me when I attempt to cross the tracks, either over the bridge or the train. Any other advice?

Code:

----- Starting Syberia version 1.0.0.24, Thu Oct 06 00:01:56 2011
 Current user: Mirm
Operation System is: 'Windows NT/2000/XP' version 5.1 build 2600
Using service pack 'Service Pack 3'
Windows NT: Using path 'C:\Documents and Settings\Mirm\My Documents\' for save game.
Options loaded. Subtitle=1 bpp=16 fsaa=0 detail=1 Volume=10 Music=5
Creating full-screen application
CKEngine Started
Parsing DLL path
Creating CKContext.
Selected render driver description is: 'Primary Display Driver (T&L DX7)'
Testing sound hardware...
Creating full-screen render context (800x600x16)
Loading the .Cmo
  Playing cinematic 'Intro_microids.syb'
.Cmo loaded
User has task switched: activating.
  Playing cinematic 'CI_PreIntro.syb'
SyberiaBootInit: Processor
SyberiaBootInit: Get managers
SyberiaBootInit: Clear attributes
SyberiaBootInit: Preload
SyberiaBootInit: Floor
SyberiaBootInit: Array
SyberiaBootInit: Perso Manager
SyberiaBootInit: Option
Windows NT: Using path 'C:\Documents and Settings\Mirm\My Documents\' for save game.
SyberiaBootInit: g_SoundManager
SyberiaBootInit: g_InterfaceManager
Font: Successfully loaded font file 'Font_Syberia1'
Font: Successfully loaded font file 'Font_Syberia2'
Font: Successfully loaded font file 'Cel_Chiffre'
SyberiaBootInit: g_InteractManager
SyberiaBootInit: Set stuff
SyberiaBootInit: Done
  Warping from -1 to -3...Ok
Start FadeIn 500.000000Video memory check: 505 MB (needed 13)
Loading game into slot '0', file name 'C:\Documents and Settings\Mirm\My Documents\Syberia Saves\save0002.sav'
  Warping from -2 to 21220.Loaded 'BarBirdcage2.cmo', Time: 498...Ok
Start FadeIn 500.000000  Activation item named 'Descendre...'
  Warping from 21220 to 21210...Ok
  Activation item named 'Descendre'
  Warping from 21210 to 21200...Ok
  Warping from 21200 to 21190...Ok
  Activation warp named 'wClic_21190_21180'
  Warping from 21190 to 21180...Ok
  Activation warp named 'wClic_21180_21170'
  Warping from 21180 to 21170...Ok
  Activation item named 'Aller a Bird Cage 1'
  Warping from 21170 to 21090.

CaptainJack · 07-14-2012, 09:41 PM

I'm having the exact same problem and this last time it did it my save games have disappeared too. This game is worthless I guess. I'm glad I only paid 3 dollars for 1+2 but since I can't even finish the first one without my game crashing and my saves disappearing do I even want to bother with the second?

EDIT:

Reporting back. I tried a few things after fuming over the loss of my saves initially. I changed the compatibility of Game.exe and Syberia.exe in the game folder to Win 98/ME mode as well as disabled visual themes and turned off advanced text services (I am on WinXP SP3 32-bit). Then I disabled Steam Community In-game for Syberia. Finally, in-game options I made sure to leave anti aliasing off this time and play in 16-bit color depth rather than 32-bit. I have now passed the part where I was crashing previously (the bridge right after giving the birds the berries) and have not had an issue so far. Hopefully there will be no other random crashes and I can finish this game. Save often.

godprobe · 10-09-2012, 05:16 AM

Thank you for the solutions here. Saving carefully, the precautions I took included getting the cutscene before dealing with the berries, the switch down to 16-bit, no AA, disabling Steam Community, and not crossing through the train. I'm not sure which of those specifically were needed, but I never turned on compatibility mode and never lost my saves. WinXP SP3 here as well.

05-22-2011, 12:45 AM	#1
Kewp Join Date: May 2008 Reputation: 163 Posts: 1,627	Crash to Desktop I'm having some problems with syberia 1 once i get outside and head to the bridge the game will just crash to desktop and i get the message "syberia execatable has stopped working" the game has randomly crashed in other spots before but it does it everytime at the bridge anybody had similar problems? im using win7 32 quad core with a 9800gtx+

05-23-2011, 10:30 AM	#5
alxpt Join Date: Jul 2009 Reputation: 25 Posts: 78	my game started crashing in Barrockstadt Spoiler: After taking the cuckoo egg from the nest , so I guess we're talking about the same bridges. After changing the compatibility the load times have increased but the crashes are gone. I'm running Xp though

07-14-2012, 09:41 PM	#7
CaptainJack Join Date: Jan 2007 Reputation: 0 Posts: 22	I'm having the exact same problem and this last time it did it my save games have disappeared too. This game is worthless I guess. I'm glad I only paid 3 dollars for 1+2 but since I can't even finish the first one without my game crashing and my saves disappearing do I even want to bother with the second? EDIT: Reporting back. I tried a few things after fuming over the loss of my saves initially. I changed the compatibility of Game.exe and Syberia.exe in the game folder to Win 98/ME mode as well as disabled visual themes and turned off advanced text services (I am on WinXP SP3 32-bit). Then I disabled Steam Community In-game for Syberia. Finally, in-game options I made sure to leave anti aliasing off this time and play in 16-bit color depth rather than 32-bit. I have now passed the part where I was crashing previously (the bridge right after giving the birds the berries) and have not had an issue so far. Hopefully there will be no other random crashes and I can finish this game. Save often. Last edited by CaptainJack: 07-15-2012 at 12:22 AM. Reason: Further info to add

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05-22-2011, 05:05 AM	#2
try_again Join Date: May 2011 Reputation: 0 Posts: 10	Check debug.log (found in game's root folder...C:\Program Files\Steam\SteamApps\syberia) and check the errors that it gives you. Also see this thread to see if it helps

05-22-2011, 09:07 AM	#3
alxpt Join Date: Jul 2009 Reputation: 25 Posts: 78	1) go to Steam\steamapps\common\syberia 2) right click on the game.exe, choose properties, compability and change it to windows 98/me 3) repeat ste 2 for Syberia.exe 4) copy your save folder from your "my documents" to Steam\steamapps\common\syberia this worked for me, good luck

10-09-2012, 05:16 AM	#8
godprobe Join Date: May 2008 Reputation: 12 Posts: 147	Thank you for the solutions here. Saving carefully, the precautions I took included getting the cutscene before dealing with the berries, the switch down to 16-bit, no AA, disabling Steam Community, and not crossing through the train. I'm not sure which of those specifically were needed, but I never turned on compatibility mode and never lost my saves. WinXP SP3 here as well.