"The application was unable to start correctly"

11-27-2011, 07:51 PM

"The application was unable to start correctly (0xc000007b). Click OK to close the application"

that is all i am getting.

dell xps, nvidia 8400gs, w7 x64 fully updated.

shatter settings run fine. i tried all the combinations, and the same problems appears everytime.

can anybody help me?

Camilla · 11-28-2011, 12:26 AM

Can you please email me a dxdiag output at support at sidhe.co.nz? Also, has Steam logged this problem? If so can you send me the log file as well, please?

11-28-2011, 06:57 AM

hi, i have already sent the dxdiag files, about steam log, there is a folder with 5 or 6 files. which one would it be the one you need?

pd: i understand that the email adress is support@sidhe.co.nz
is that right?

Camilla · 11-28-2011, 06:57 PM

Yes. Logs are stored somewhere like C:\Program Files (x86)\Steam\logs.

Send any logs mentioning rugby or 20840, please.

11-28-2011, 11:34 PM

why rugby? also, logs are simple txt files, but very long. how can i be sure of each file mentions rugby (although i think it should be shatter) or 20840 (that number is for rugby or for shatter?)

Camilla · 11-29-2011, 01:01 PM

Sorry, not rugby. Shatter. I've had almost no support requests for Shatter for a while, but Rugby has kept me pretty busy

Ctrl + F will bring up a search dialogue (in almost any Windows software). Search for each term in turn.

11-27-2011, 07:51 PM	#1
apertotes Guest Posts: n/a	"The application was unable to start correctly" "The application was unable to start correctly (0xc000007b). Click OK to close the application" that is all i am getting. dell xps, nvidia 8400gs, w7 x64 fully updated. shatter settings run fine. i tried all the combinations, and the same problems appears everytime. can anybody help me?

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11-28-2011, 12:26 AM	#2
Camilla Sidhe CM Join Date: Aug 2010 Reputation: 6 Posts: 78	Can you please email me a dxdiag output at support at sidhe.co.nz? Also, has Steam logged this problem? If so can you send me the log file as well, please?

11-28-2011, 06:57 AM	#3
apertotes Guest Posts: n/a	hi, i have already sent the dxdiag files, about steam log, there is a folder with 5 or 6 files. which one would it be the one you need? pd: i understand that the email adress is support@sidhe.co.nz is that right?

11-28-2011, 06:57 PM	#4
Camilla Sidhe CM Join Date: Aug 2010 Reputation: 6 Posts: 78	Yes. Logs are stored somewhere like C:\Program Files (x86)\Steam\logs. Send any logs mentioning rugby or 20840, please.

11-28-2011, 11:34 PM	#5
apertotes Guest Posts: n/a	why rugby? also, logs are simple txt files, but very long. how can i be sure of each file mentions rugby (although i think it should be shatter) or 20840 (that number is for rugby or for shatter?)

11-29-2011, 01:01 PM	#6
Camilla Sidhe CM Join Date: Aug 2010 Reputation: 6 Posts: 78	Sorry, not rugby. Shatter. I've had almost no support requests for Shatter for a while, but Rugby has kept me pretty busy Ctrl + F will bring up a search dialogue (in almost any Windows software). Search for each term in turn.