Update on From Dust DRM situation.

08-22-2011, 02:02 PM

After being turned down by Steam services for my refund, I sent out a support message to Ubisoft. After a long two day silence in which I believed that they had tossed it into the bin so it wouldn't distract them from rolling around in angry user money, they have responded with the following.

We recognize that one of our posts in the From Dust forum regarding the need for authentication in the game was not clear. We sincerely apologize for the misunderstanding. Our tech teams are working on a patch that should release in approximately two weeks that will eliminate the need for any online authentication. This development time is required as we are working to ensure that those who have already started the game, and who’s progress is currently saved on our servers, will receive and save their game information locally. Once the patch is ready, players who already have the game will automatically receive the update on their next login and subsequent game sessions will be 100% offline.

Now, take this with a grain of salt knowing their past. Until we see this patch, there's no knowing the actual legitimacy of the statement. They realized their massive mess-up here it seems and with so many negative reviews on not just the game, but their company itself based on how it was handled, it seems like they are on damage control. It seems like both the websites covering this debacle and the angered users involved may have finally made a difference here and there is hope the DRM will be removed.

tacc · 08-22-2011, 05:42 PM

http://forums.ubi.com/eve/forums/a/t...9/m/1511052349

08-22-2011, 07:30 PM

I'm Sorry the damage is already Done They lied to there consumers they lied to Steam. They lied to everyone but there Pockets. Alot of people only purchased this game from UBI was because of the one time activation only. I for one will probly not purchase another UBI game for awhile till they get it threw there thick Skulls DRM hurts Consumers more than it does Pirates. Hence why I havnt purchased any other Assasin Creeds since the first one.

Shuriken · 08-22-2011, 09:45 PM

The only reason I bought the game was because it was by Eric Chahi, I'm never letting nostalgia violate my principle of never buying anything from Ubull♥♥♥♥ again. Shame about his street cred, Another World won't save his rep next time.

Ric666 · 08-23-2011, 02:01 AM

Shame really. I really enjoy the game but I do feel a bit deceived by Ubisoft.

I'm not even bothered about DRM & having a constant internet connection tbh.

Its the fast that they blatantly lied that is disappointing.

Zamav · 08-23-2011, 02:50 AM

Stuff like this doesn't just happen out of nowhere. Ubisoft deliberately misled customers because they thought no one would notice and their crappy always online DRM would prevent day 1 piracy.

They were wrong on both parts, so they're now attempting some damage control, saying they will remove it after 2 weeks.

Some of might suggest I put my /tinfoil_hat off, but, this is the truth. Ubisofts fear of Piracy and shareholders is far greater than their fear of customer backlash (which is nonexistant thanks to mindless.. actually, nvm)

Blue Thunder · 08-23-2011, 05:17 AM

Quote:

Originally Posted by Zamav

Stuff like this doesn't just happen out of nowhere. Ubisoft deliberately misled customers because they thought no one would notice and their crappy always online DRM would prevent day 1 piracy.

They didn't even achieve that. A crack for From Dust was already avaliable before the PC release.

I think their DRM only hurts those who buy the game. Pirates just enjoy the game without anything that disturbs them, while legitimate users have to suffer if they don't have a constant internet connection, or if ubi servers go down.

And with this game the DRM is not all... but I think everyone knows that by now.

Ataraxis420 · 08-23-2011, 07:30 AM

Maybe it's because of the thousands complaints they got, and people asking for refunds. If Steam wasn't so strict about refunding, they'd lost tons of pre-order money.

awsometeeth · 08-23-2011, 07:41 AM

Quote:

Originally Posted by Ataraxis420

Maybe it's because of the thousands complaints they got, and people asking for refunds. If Steam wasn't so strict about refunding, they'd lost tons of pre-order money.

sadly they will lose more. both ubisoft and steam take a hit each time crap like this happens. I know I would rather get a game elsewhere than steam after having to face their awful beg for a refund policy. normally I could just go back to visa and do a chargeback, not with good old steam, risk having my account disabled...

aint they lovely.

ChocoBalls · 08-23-2011, 08:04 AM

Sometimes it pays to complain.

I'd like to think Ubi learned a lesson from this debacle, but then I remember that they keep pulling the same crap over and over again, and people keep falling for it.

If you guys want to make a proper statement to Ubi, then stop buying their games. Don't be such indecisive ♥♥♥♥♥♥♥.

Whiplashr · 08-23-2011, 08:29 AM

If they actually do this, I for one will reward it by buying the game. It looked very compelling to me, despite other issues I see here. But I purposely have avoided it because of this issue. If they actually do make this change, I will buy the game.

M4nkoRid3r · 08-23-2011, 08:50 PM

Quote:

Originally Posted by Shuriken

The only reason I bought the game was because it was by Eric Chahi, I'm never letting nostalgia violate my principle of never buying anything from Ubull♥♥♥♥ again. Shame about his street cred, Another World won't save his rep next time.

I doubt Eric Chahi had any say in the DRM. To link his credibility as a talented designer with corporate money grubbing is a bit unfair imo.

Ruiner82 · 08-24-2011, 04:44 AM

Quote:

Originally Posted by Whiplashr

If they actually do this, I for one will reward it by buying the game. It looked very compelling to me, despite other issues I see here. But I purposely have avoided it because of this issue. If they actually do make this change, I will buy the game.

Same. Now if Ubisoft would pull their heads out of their asses, I could buy their other games as well. They make excellent games, but I will not support DRM that punishes the people that pay for it, while pirates don't have to deal with it.

Anotherwrld · 08-24-2011, 05:19 AM

Quote:

Originally Posted by Shuriken

Shame about his street cred, Another World won't save his rep next time.

...So he made ANOTHER major mistake in his game design career, proving that he is in fact human. Big deal.

Besides, he's the conceptual designer, I don't think he did much coding in this one.

EvilSmoo · 08-25-2011, 02:07 AM

Meh. I waited on AC2 till the DRM got removed, then bought it. And I bought SPAZ instead of this one.

Probably wait on this one as well, the DRM thing is just as silly now as it has been for every other game that does it.

08-22-2011, 02:02 PM	#1
nomnomintertube Guest Posts: n/a	Update on From Dust DRM situation. After being turned down by Steam services for my refund, I sent out a support message to Ubisoft. After a long two day silence in which I believed that they had tossed it into the bin so it wouldn't distract them from rolling around in angry user money, they have responded with the following. We recognize that one of our posts in the From Dust forum regarding the need for authentication in the game was not clear. We sincerely apologize for the misunderstanding. Our tech teams are working on a patch that should release in approximately two weeks that will eliminate the need for any online authentication. This development time is required as we are working to ensure that those who have already started the game, and who’s progress is currently saved on our servers, will receive and save their game information locally. Once the patch is ready, players who already have the game will automatically receive the update on their next login and subsequent game sessions will be 100% offline. Now, take this with a grain of salt knowing their past. Until we see this patch, there's no knowing the actual legitimacy of the statement. They realized their massive mess-up here it seems and with so many negative reviews on not just the game, but their company itself based on how it was handled, it seems like they are on damage control. It seems like both the websites covering this debacle and the angered users involved may have finally made a difference here and there is hope the DRM will be removed.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

08-22-2011, 05:42 PM	#2
tacc Join Date: Sep 2008 Reputation: 1240 Posts: 3,301	http://forums.ubi.com/eve/forums/a/t...9/m/1511052349

08-22-2011, 07:30 PM	#3
Coiledvipers Guest Posts: n/a	I'm Sorry the damage is already Done They lied to there consumers they lied to Steam. They lied to everyone but there Pockets. Alot of people only purchased this game from UBI was because of the one time activation only. I for one will probly not purchase another UBI game for awhile till they get it threw there thick Skulls DRM hurts Consumers more than it does Pirates. Hence why I havnt purchased any other Assasin Creeds since the first one.

08-22-2011, 09:45 PM	#4
Shuriken Join Date: Jun 2010 Reputation: 1 Posts: 16	The only reason I bought the game was because it was by Eric Chahi, I'm never letting nostalgia violate my principle of never buying anything from Ubull♥♥♥♥ again. Shame about his street cred, Another World won't save his rep next time.

08-23-2011, 02:01 AM	#5
Ric666 Join Date: Mar 2010 Reputation: 171 Posts: 1,600	Shame really. I really enjoy the game but I do feel a bit deceived by Ubisoft. I'm not even bothered about DRM & having a constant internet connection tbh. Its the fast that they blatantly lied that is disappointing.

08-23-2011, 02:50 AM	#6
Zamav Join Date: Feb 2008 Reputation: 520 Posts: 2,063	Stuff like this doesn't just happen out of nowhere. Ubisoft deliberately misled customers because they thought no one would notice and their crappy always online DRM would prevent day 1 piracy. They were wrong on both parts, so they're now attempting some damage control, saying they will remove it after 2 weeks. Some of might suggest I put my /tinfoil_hat off, but, this is the truth. Ubisofts fear of Piracy and shareholders is far greater than their fear of customer backlash (which is nonexistant thanks to mindless.. actually, nvm)

08-23-2011, 07:30 AM	#8
Ataraxis420 Join Date: Jul 2011 Reputation: 94 Posts: 616	Maybe it's because of the thousands complaints they got, and people asking for refunds. If Steam wasn't so strict about refunding, they'd lost tons of pre-order money.

08-23-2011, 08:04 AM	#10
ChocoBalls Banned Join Date: Jul 2011 Reputation: 104 Posts: 649	Sometimes it pays to complain. I'd like to think Ubi learned a lesson from this debacle, but then I remember that they keep pulling the same crap over and over again, and people keep falling for it. If you guys want to make a proper statement to Ubi, then stop buying their games. Don't be such indecisive ♥♥♥♥♥♥♥.

08-23-2011, 08:29 AM	#11
Whiplashr Join Date: Nov 2010 Reputation: 1496 Posts: 2,045	If they actually do this, I for one will reward it by buying the game. It looked very compelling to me, despite other issues I see here. But I purposely have avoided it because of this issue. If they actually do make this change, I will buy the game.

08-25-2011, 02:07 AM	#15
EvilSmoo Join Date: Aug 2008 Reputation: 5 Posts: 75	Meh. I waited on AC2 till the DRM got removed, then bought it. And I bought SPAZ instead of this one. Probably wait on this one as well, the DRM thing is just as silly now as it has been for every other game that does it.