Steam error 118.

Soodle · 09-25-2011, 03:03 AM

Affects only community pages
Sometimes have trouble loading profile pages
Can't use steam trading.
Hasnt always been like this

Maledict21 · 09-25-2011, 03:09 AM

Follow the instructions in this thread under the "When attempting to access the Store, Community, or News tabs I get "Failed to load web page (unknown error).-118". Steam related websites don't work in my web browser" section to check for proxies and host redirection. Those are common causes of this issue.

http://forums.steampowered.com/forum....php?t=1863496

shot · 09-25-2011, 05:52 AM

got this same problem last night.
Failed to load web page (unknown error).-118
i have reinstalled steam and done the disabling proxy settings, no joy yet.

Erfly · 09-25-2011, 08:26 AM

I'm getting it, and I don't believe I have any proxy settings.
I haven't had this problem before, it started yesterday.

cmr333 · 09-25-2011, 09:22 AM

ME TOO!! last night, I live in UK and I use BT infinity, maybe we have in common?

09-25-2011, 11:51 AM

I've been away for a week and come back to the exact same problem. All was fine before I went away, and now it isn't. Clearly - since I've been away - I have not installed or changed anything on my PC. I too am an Infinity user.

SaintJimmy · 09-25-2011, 12:06 PM

Starting to see a pattern here, I'm also getting this problem and also on BT Infinity. Can download and start games fine but having issues getting onto the store page and can't get to community at all.

Don't have a proxy or anything and this all started Friday evening, also can't get onto the forums unless I reset the router. This has to be something to do with BT as I can access it all from my Android Phone using the mobile network but not when using the BT wireless.

I would call BT but have a feeling they wouldn't have a a clue how to fix or even be able to confirm any issue, might be worth creating post on the Infinity forums.

09-25-2011, 12:12 PM

BT user too here. Same problem. I've checked for any host problems, but can't find any. Seems to be either a problem with BT or it's caused by the current Steam SEGA sale.

EDIT: I can get the Community page up. It's the Store page and News that isn't coming up. Really annoying. Games run fine though.

09-25-2011, 12:30 PM

Years ago, when BT first released ADSL, they mucked about by installing some badly/incorrectly configured transparant proxies to help "improve response times" for their clients. It was a nightmare for some. Particularly since none of their support staff were aware that such a change had been carried out (actually, at the time for of their support staff seemed to know what a transparant proxie actually was). I wonder if they have done something vaguely similar to Infinity recently.

No other websites are affected (as far as I can tell), and it seems to be only http://store.steampowered.com/ that doesn't work; as you can see I can quite reach and post to these forums via http://forums.steampowered.com/ but not via http://store.steampowered.com/forums)

09-25-2011, 12:43 PM

Quote:

Originally Posted by mstrong

Years ago, when BT first released ADSL, they mucked about by installing some badly/incorrectly configured transparant proxies to help "improve response times" for their clients. It was a nightmare for some. Particularly since none of their support staff were aware that such a change had been carried out (actually, at the time for of their support staff seemed to know what a transparant proxie actually was). I wonder if they have done something vaguely similar to Infinity recently.

No other websites are affected (as far as I can tell), and it seems to be only http://store.steampowered.com/ that doesn't work; as you can see I can quite reach and post to these forums via http://forums.steampowered.com/ but not via http://store.steampowered.com/forums)

I suspect BT are deliberately blocking the Store page because of the sale. It's peak time right now so they'll be throttling it. Shogun 2 is a 20 Gig download; they don't want everybody clogging up the system with that game.

09-25-2011, 01:04 PM

Had same problem most of the weekend. BT Infinity here too. Feel lucky it even loaded the forum as it's refused to do it for most part. The store will occasionally be able to load but when it does it fails to load the community tab so it's never loading 100% of steam. I'm online and friends list is populated but just won't load the community tab or any profile in my web browser. Also noticed the web browser within the overlay won't load either and that my favourite server list is empty until I load a game.

Th3C10wn · 09-25-2011, 01:06 PM

Same prob and same ISP. Man BT know how to jarate off customers

SaintJimmy · 09-25-2011, 01:20 PM

Might have nothing to do with it but it seems a bit of a coincidence that this stated pretty much when they launched onlive uk, which is partnered with BT.

Kaboom · 09-25-2011, 01:24 PM

I'm with BT Infinity can't get the DLC page for train Simulator 2012 to buy anything. Every other website works Youtube works. Been trying for over 20 hours to get on a store or DLC page for any game.

Th3C10wn · 09-25-2011, 01:25 PM

Lol I feel a law suite a brewing.

09-25-2011, 03:03 AM	#1
Soodle Join Date: Sep 2008 Reputation: 13 Posts: 926	Steam error 118. Affects only community pages Sometimes have trouble loading profile pages Can't use steam trading. Hasnt always been like this

09-25-2011, 08:26 AM	#4
Erfly Join Date: Mar 2011 Reputation: 177 Posts: 1,678	I'm getting it, and I don't believe I have any proxy settings. I haven't had this problem before, it started yesterday. Last edited by Erfly: 09-25-2011 at 08:31 AM.

09-25-2011, 01:06 PM	#12
Th3C10wn Join Date: Aug 2011 Reputation: 3 Posts: 11	Same prob and same ISP. Man BT know how to jarate off customers Last edited by Th3C10wn: 09-25-2011 at 01:52 PM.

09-25-2011, 01:24 PM	#14
Kaboom Join Date: Feb 2010 Reputation: 116 Posts: 1,019	I'm with BT Infinity can't get the DLC page for train Simulator 2012 to buy anything. Every other website works Youtube works. Been trying for over 20 hours to get on a store or DLC page for any game. Last edited by Kaboom: 09-25-2011 at 01:27 PM.

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09-25-2011, 03:09 AM	#2
Maledict21 Join Date: Oct 2009 Reputation: 1663 Posts: 5,029	Follow the instructions in this thread under the "When attempting to access the Store, Community, or News tabs I get "Failed to load web page (unknown error).-118". Steam related websites don't work in my web browser" section to check for proxies and host redirection. Those are common causes of this issue. http://forums.steampowered.com/forum....php?t=1863496

09-25-2011, 05:52 AM	#3
shot Join Date: Jul 2010 Reputation: 2 Posts: 36	got this same problem last night. Failed to load web page (unknown error).-118 i have reinstalled steam and done the disabling proxy settings, no joy yet.

09-25-2011, 09:22 AM	#5
cmr333 Join Date: Sep 2009 Reputation: 2 Posts: 23	ME TOO!! last night, I live in UK and I use BT infinity, maybe we have in common?

09-25-2011, 11:51 AM	#6
mstrong Guest Posts: n/a	I've been away for a week and come back to the exact same problem. All was fine before I went away, and now it isn't. Clearly - since I've been away - I have not installed or changed anything on my PC. I too am an Infinity user.

09-25-2011, 12:06 PM	#7
SaintJimmy Join Date: Dec 2010 Reputation: 38 Posts: 234	Starting to see a pattern here, I'm also getting this problem and also on BT Infinity. Can download and start games fine but having issues getting onto the store page and can't get to community at all. Don't have a proxy or anything and this all started Friday evening, also can't get onto the forums unless I reset the router. This has to be something to do with BT as I can access it all from my Android Phone using the mobile network but not when using the BT wireless. I would call BT but have a feeling they wouldn't have a a clue how to fix or even be able to confirm any issue, might be worth creating post on the Infinity forums.

09-25-2011, 12:12 PM	#8
Varicose Brains Guest Posts: n/a	BT user too here. Same problem. I've checked for any host problems, but can't find any. Seems to be either a problem with BT or it's caused by the current Steam SEGA sale. EDIT: I can get the Community page up. It's the Store page and News that isn't coming up. Really annoying. Games run fine though.

09-25-2011, 12:30 PM	#9
mstrong Guest Posts: n/a	Years ago, when BT first released ADSL, they mucked about by installing some badly/incorrectly configured transparant proxies to help "improve response times" for their clients. It was a nightmare for some. Particularly since none of their support staff were aware that such a change had been carried out (actually, at the time for of their support staff seemed to know what a transparant proxie actually was). I wonder if they have done something vaguely similar to Infinity recently. No other websites are affected (as far as I can tell), and it seems to be only http://store.steampowered.com/ that doesn't work; as you can see I can quite reach and post to these forums via http://forums.steampowered.com/ but not via http://store.steampowered.com/forums)

09-25-2011, 01:04 PM	#11
Psychowolf Guest Posts: n/a	Had same problem most of the weekend. BT Infinity here too. Feel lucky it even loaded the forum as it's refused to do it for most part. The store will occasionally be able to load but when it does it fails to load the community tab so it's never loading 100% of steam. I'm online and friends list is populated but just won't load the community tab or any profile in my web browser. Also noticed the web browser within the overlay won't load either and that my favourite server list is empty until I load a game.

09-25-2011, 01:20 PM	#13
SaintJimmy Join Date: Dec 2010 Reputation: 38 Posts: 234	Might have nothing to do with it but it seems a bit of a coincidence that this stated pretty much when they launched onlive uk, which is partnered with BT.

09-25-2011, 01:25 PM	#15
Th3C10wn Join Date: Aug 2011 Reputation: 3 Posts: 11	Lol I feel a law suite a brewing.