Go Back   Steam Users' Forums > Steam Discussions > Help and Tips

Reply
 
Thread Tools Display Modes
Old 10-02-2011, 03:59 PM   #1
rgz333
 
 
 
Join Date: Jul 2011
Reputation: 0
Posts: 103
Question REINSTALL STEAM??

I got a message in my start menu saying Windows found a new version of Steam, that Valve recommends you install. I clicked the link, went to steampowered.com and hit install.... Now all my games are completely uninstalled, my free to play games are no longer on in my Library even and I have to re-install all of my games now and for what? I didn't notice any changes, still the same old Steam, I've never gotten a Windows pop up for a Steam update before. I thought Steam normally updated on it's own, not deleting all your games?? Can someone explain what happened possibly? If this is the way Steam updates, count me out...
rgz333 is offline  
Reply With Quote
Old 10-02-2011, 04:00 PM   #2
SmellyLethality
 
Join Date: Aug 2010
Reputation: 3309
Posts: 2,105
I've never seen a windows popup for steam. They always happen when launching the client.
SmellyLethality is offline   Reply With Quote
Old 10-02-2011, 04:02 PM   #3
rgz333
 
 
 
Join Date: Jul 2011
Reputation: 0
Posts: 103
that's what i thought as well, in fact i even updated that same way the other night, and now today this happens. I don't get it. Steam support is lousy so I doubt I'll ever figure it out
rgz333 is offline   Reply With Quote
Old 10-02-2011, 04:23 PM   #4
Teh_Guy
 
 
 
Join Date: May 2009
Reputation: 99
Posts: 1,842
Uhmm, Steam usually just needs a restart when updating..

A whole 'nother installation is just.. idk.. not right..
Teh_Guy is offline   Reply With Quote
Old 10-02-2011, 06:38 PM   #5
theycallmeryan
 
 
 
Join Date: Apr 2011
Reputation: 0
Posts: 240
From now on, just use the 'Check for Steam Client update' feature. Did you think that a client that was originally designed to automatically update games wouldn't automatically update itself?
theycallmeryan is offline   Reply With Quote
Old 10-02-2011, 07:05 PM   #6
rgz333
 
 
 
Join Date: Jul 2011
Reputation: 0
Posts: 103
I have updated Steam plenty of times, it always restarts steam blah blah blah. But today I got a message in my bottom right corner on the task bar, using Win7, and it said Valve recommends you install a more previous version of Steam. So I clicked, went to steampowered.com and hit install. It took all my games off the hard drive an now I have to re-install all of them... I've never had this happen before an don't know why it happened. But it was lame.

Also, I don't understand why my CPU or Win7 thought I had an older version of Steam to begin with.
rgz333 is offline   Reply With Quote
Old 10-02-2011, 07:06 PM   #7
Technogeek1994
 
 
 
Join Date: Aug 2011
Reputation: 588
Posts: 1,076
Are you certain it was a genuine Steam update, not a piece of malware that deleted all your games for fun and then pretends to be Steam to steal your account details?
Technogeek1994 is offline   Reply With Quote
Old 10-02-2011, 08:36 PM   #8
rgz333
 
 
 
Join Date: Jul 2011
Reputation: 0
Posts: 103
it was in the bottom right corner of my start menu/task bar. Where windows displays messages such as important messages for your cpu. It was windows7 telling me Valve recommends i update steam to the newest version, click here. The link brought me to steampowered.com, that's valve's website. I don't think it's fake. Idk but I'm reinstalling all of my games and my connection is running absolutely horrible for some reason right now. an I re-installed Arma British Armed Forces, now it doesn't have a common folder in my steamapps file... It deleted my commons folder as well before I even re-installed Arma.
rgz333 is offline   Reply With Quote
Old 10-02-2011, 10:52 PM   #9
Neon Kitten
 
Join Date: Jul 2010
Reputation: 17
Posts: 365
Yes, I have this too. I had a lockup while playing WoW and had to reboot, and on rebooting, Windows 7's "Action Center" had put its alert flag in the system tray and clicking on it reveals:

1 Message

Address a problem with Steam


Clicking on the latter opens Action Center, and there is a delay while it says "Opening Solution". Eventually this appears:

Address a problem with Steam

Steam has stopped working properly.

A newer version of Steam is available for download that might solve this problem. Valve Corporation recommends updating to the latest version of Steam to take advantage of security and stability improvements.

Click to go to the Valve Corporation website to download the latest version of Steam


Clicking "What does this apply to" reveals that on my system Steam "stopped working" last Wednesday 21st.

Looking in event viewer there are a couple of errors logged for that date and time. One is:

The Steam Client Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


And the other:

A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Whatever the reason for this, it's been deemed serious enough by Windows 7 to add an entry to Action Center, something it pretty much never does when an app fails.

The Action Center link, btw, goes to http://store.steampowered.com/about/
Neon Kitten is offline   Reply With Quote
Old 10-03-2011, 12:59 AM   #10
rasitha_raw
 
 
 
Join Date: Mar 2011
Reputation: 271
Posts: 565
Is the whole steam folder gone?
rasitha_raw is offline   Reply With Quote
Old 10-03-2011, 05:33 AM   #11
cylon
 
 
 
Join Date: Nov 2009
Reputation: 780
Posts: 3,423
It's Windows' lovely crash reporter and fixing tool! Your Steam obviously crashed, Windows has picked it up and said "oh it crashed... you must need a newer version" - What windows has done is UNINSTALL Steam and installed an older version from the steampowered web page. The fact it's an older version doesn't matter, Steam will update itself on the fly when it is launched anyway.

All updates to Steam are done INSIDE steam and you get a 'steam style popup window' that says "an update is ready to be installed" and you click 'now' or 'later'.

The problem here is that firstly windows UNINSTALLED Steam. If you uninstall Steam, you delete *everything* from your steamapps folder which means you have no games installed! If you can right click on your steam folder in windows and have access to the "previous versions" feature you may be able to copy your files back in again. Otherwise..... it's downloading time i'm afraid!


Windows Action Centre and Crash tools aren't the best. Most of them simply result in A> Reinstall item B> Update item.
cylon is offline   Reply With Quote
Old 10-03-2011, 10:15 AM   #12
rgz333
 
 
 
Join Date: Jul 2011
Reputation: 0
Posts: 103
Quote:
Originally Posted by Neon Kitten View Post
Yes, I have this too. I had a lockup while playing WoW and had to reboot, and on rebooting, Windows 7's "Action Center" had put its alert flag in the system tray and clicking on it reveals:

1 Message

Address a problem with Steam


Clicking on the latter opens Action Center, and there is a delay while it says "Opening Solution". Eventually this appears:

Address a problem with Steam

Steam has stopped working properly.

A newer version of Steam is available for download that might solve this problem. Valve Corporation recommends updating to the latest version of Steam to take advantage of security and stability improvements.

Click to go to the Valve Corporation website to download the latest version of Steam


Clicking "What does this apply to" reveals that on my system Steam "stopped working" last Wednesday 21st.

Looking in event viewer there are a couple of errors logged for that date and time. One is:

The Steam Client Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


And the other:

A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Whatever the reason for this, it's been deemed serious enough by Windows 7 to add an entry to Action Center, something it pretty much never does when an app fails.

The Action Center link, btw, goes to http://store.steampowered.com/about/
This is EXACTLY what happened. It was, and still is causing a lot of anguish. I am STILL re-installing my games. Also, I just re-installed all of my Arma games and when I try to Verify Integrity of the Cache Files, it continues giving me this message, "one file failed to be verified and will be re-acquired", what does this mean? I have never gotten this error before, will this affect my game in any way? Any help would be awesome thx!
rgz333 is offline   Reply With Quote
Old 10-03-2011, 10:30 AM   #13
Nekomancer
 
 
 
Join Date: Mar 2008
Reputation: 2969
Posts: 16,355
One file not verifying sounds like the game uses the CEG copy protection. And in that case, everything is fine. The file is supposed to fail due to how it works.
Nekomancer is offline   Reply With Quote
Old 10-03-2011, 10:39 AM   #14
rgz333
 
 
 
Join Date: Jul 2011
Reputation: 0
Posts: 103
hmmm, ok lol. The game still runs, just wondering what that might be. Thanks!
rgz333 is offline   Reply With Quote
Old 10-03-2011, 12:30 PM   #15
rasitha_raw
 
 
 
Join Date: Mar 2011
Reputation: 271
Posts: 565
you couldve tried file recovery. Mightve given you some lesser download times.
rasitha_raw is offline   Reply With Quote
Reply

Go Back   Steam Users' Forums > Steam Discussions > Help and Tips


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -7. The time now is 04:06 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Site Content Copyright Valve Corporation 1998-2014, All Rights Reserved.