Skyrim preorder question

lukasspro666 · 10-25-2011, 01:20 PM

I got the Skyrim as a gift from a friend, which he sent me over a trade as an inventory item. I opened the gift but nothing really happened, and after a few clicks later it just said that the gift is invalid/expired. The game is on my list now, but I'm not sure if my gift registered or not. There was just no confirmation that all went like it should.

kitsunestrife · 10-25-2011, 02:48 PM

Quote:

Originally Posted by lukasspro666

I got the Skyrim as a gift from a friend, which he sent me over a trade as an inventory item. I opened the gift but nothing really happened, and after a few clicks later it just said that the gift is invalid/expired. The game is on my list now, but I'm not sure if my gift registered or not. There was just no confirmation that all went like it should.

If it's on your list, it's registered. Now you just need to wait for it to launch to be able to play it.

lukasspro666 · 10-25-2011, 02:57 PM

Quote:

Originally Posted by kitsunestrife

If it's on your list, it's registered. Now you just need to wait for it to launch to be able to play it.

Alright, thank you

Was just confused that there was no message it registered or anything.

kitsunestrife · 10-25-2011, 03:01 PM

Quote:

Originally Posted by lukasspro666

Alright, thank you

Was just confused that there was no message it registered or anything.

Yeah, it's a bit deficient like that.
I send gifts to my friends all the time, and aside from the order confirmation, the only way to see if my friend actually got it, is either ask him, or check his games list. :\

Geoplasmatic · 10-26-2011, 04:41 PM

I had a similar question. I pre ordered Skyrim the othe rday and it appeared on my games list. For some reason I have not been charged for the game yet when i try to re-order it it says,
" Your purchase could not be completed because it looks like you already own one of the games you are trying to buy. Please check your account and your cart to verify you are buying an item you do not already own.".

I have purchased a few items in the past week and I get a recipt in my e-mail stating my purchased title and the cost. For Skyrim I have not recieved a recipt. Will they not chage me intill the game is released ?

Kiya · 10-26-2011, 05:08 PM

If a payment doesn't go through then usually the game in question dissapears from your games list after a few hours after which you can try to purchase again.

If it stays in the list, and you are sure you were not charged, it might be a good idea for you to contact support and check it with them.

Geoplasmatic · 10-26-2011, 06:58 PM

I went to the Support forums but there was nothing on my issue. i don't know how to contact the Steam Customer Service people. I went to, " https://support.steampowered.com/kb_...8360-WEJC-2625 " . I did not find a link to post an issue or send a e-mail.

Kiya · 10-26-2011, 07:10 PM

I put the link you need in my above post (the 'contact support), click on it and scroll down the page. You will need to create a support account - support accounts are seperate from forum and steam accounts for security reasons. Then you will need to create a ticket about your problem.

quilnux · 10-27-2011, 06:35 AM

Quote:

Originally Posted by lukasspro666

Alright, thank you

Was just confused that there was no message it registered or anything.

Usually that process is only for people that don't currently have Steam accounts that are gifting a game to you.

For Steam to Steam, you don't have to click anything. It will just magically appear in your list.

10-25-2011, 01:20 PM	#1
lukasspro666 Join Date: Oct 2011 Reputation: 3 Posts: 11	Skyrim preorder question I got the Skyrim as a gift from a friend, which he sent me over a trade as an inventory item. I opened the gift but nothing really happened, and after a few clicks later it just said that the gift is invalid/expired. The game is on my list now, but I'm not sure if my gift registered or not. There was just no confirmation that all went like it should.

10-26-2011, 04:41 PM	#5
Geoplasmatic Join Date: Sep 2010 Reputation: 0 Posts: 70	I had a similar question. I pre ordered Skyrim the othe rday and it appeared on my games list. For some reason I have not been charged for the game yet when i try to re-order it it says, " Your purchase could not be completed because it looks like you already own one of the games you are trying to buy. Please check your account and your cart to verify you are buying an item you do not already own.". I have purchased a few items in the past week and I get a recipt in my e-mail stating my purchased title and the cost. For Skyrim I have not recieved a recipt. Will they not chage me intill the game is released ? Last edited by Geoplasmatic: 10-26-2011 at 04:41 PM. Reason: Forgto info

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10-26-2011, 05:08 PM	#6
Kiya Join Date: Jul 2009 Reputation: 561 Posts: 1,205	If a payment doesn't go through then usually the game in question dissapears from your games list after a few hours after which you can try to purchase again. If it stays in the list, and you are sure you were not charged, it might be a good idea for you to contact support and check it with them.

10-26-2011, 06:58 PM	#7
Geoplasmatic Join Date: Sep 2010 Reputation: 0 Posts: 70	I went to the Support forums but there was nothing on my issue. i don't know how to contact the Steam Customer Service people. I went to, " https://support.steampowered.com/kb_...8360-WEJC-2625 " . I did not find a link to post an issue or send a e-mail.

10-26-2011, 07:10 PM	#8
Kiya Join Date: Jul 2009 Reputation: 561 Posts: 1,205	I put the link you need in my above post (the 'contact support), click on it and scroll down the page. You will need to create a support account - support accounts are seperate from forum and steam accounts for security reasons. Then you will need to create a ticket about your problem.