Sequence not working? Send me the crashlog!

IridiumStudios · 10-26-2011, 12:21 AM

If you're having any problems with Sequence, go ahead and send the file errorlog.txt (found at steam/steamapps/common/Sequence) to me at iridium@playiridium.com. It'll help me debug the problem for you!

SHJordan · 11-28-2011, 03:00 AM

My problem is... it is not even starting... so i cant send you a errorlog.txt... because it doesnt exist =\

IridiumStudios · 11-28-2011, 05:46 AM

Does anything happen at all? O.o

SHJordan · 11-28-2011, 06:27 AM

Quote:

Originally Posted by IridiumStudios

Does anything happen at all? O.o

Not really... on the task manager i can see the process starting... but it doesnt go on... not even a black screen... nothing... it just load the process and shut it down. =\ I really don't know what it could be since it isn't affecting any other steam games.

SSoundscape · 11-28-2011, 07:27 AM

Verify your game cache integrity.

SHJordan · 11-28-2011, 10:14 AM

Quote:

Originally Posted by SSoundscape

Verify your game cache integrity.

Done that before reaching the forums... =\

YellowYoshi1 · 11-28-2011, 10:19 AM

Seems more and more people are getting this problem. I sent a ticket to Steam Support, mayhaps they might be able to come back with a solution to this mystery plague.

SHJordan · 11-28-2011, 10:29 AM

Quote:

Originally Posted by YellowYoshi1

Seems more and more people are getting this problem. I sent a ticket to Steam Support, mayhaps they might be able to come back with a solution to this mystery plague.

I'm glad my PC is not freaking out lol.

Anyways... i really wanna test this game... it seemed to me a mix between rpg and DDR, am I wrong? Please fix it asap!!! xD

jemgrul · 12-06-2011, 06:31 PM

It just doesnt star, it jusy say that the game isnt avalible for the moment

SHJordan · 12-06-2011, 09:15 PM

BTW, fixed my problem... I use EMSISOFT Anti-malware + Online Armor and after putting then into the allowed files and the sequence application on the firewall... it is now working properly.

IridiumStudios · 12-06-2011, 09:39 PM

OH MY GOD HE FIXED THE PROBLEM NO ONE COULD FIX

Seriously, anyone else who was having this problem, try a firewall exception?

SHJordan · 12-07-2011, 06:48 AM

Quote:

Originally Posted by IridiumStudios

OH MY GOD HE FIXED THE PROBLEM NO ONE COULD FIX

Seriously, anyone else who was having this problem, try a firewall exception?

Yep... pretty weird... but it is fixed... just allow the steam folder and sequence application.

jemgrul · 12-07-2011, 11:38 AM

i cant find the Sequence EXE; my steam folder is already allowed by my firewall, but i cat find sequence.exe

SHJordan · 12-07-2011, 11:40 AM

Try on these folders:
C:\Program Files\Steam\steamapps\common\sequence
C:\Program Files (x86)\Steam\steamapps\common\sequence

jemgrul · 12-08-2011, 08:55 AM

i found that folder but there is not any exe in there

10-26-2011, 12:21 AM	#1
IridiumStudios Iridium Studios Join Date: Oct 2011 Reputation: 108 Posts: 532	Sequence not working? Send me the crashlog! If you're having any problems with Sequence, go ahead and send the file errorlog.txt (found at steam/steamapps/common/Sequence) to me at iridium@playiridium.com. It'll help me debug the problem for you!

12-06-2011, 06:31 PM	#9
jemgrul Join Date: Dec 2011 Reputation: 0 Posts: 5	I cant even enter to the game It just doesnt star, it jusy say that the game isnt avalible for the moment

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11-28-2011, 03:00 AM	#2
SHJordan Join Date: Mar 2011 Reputation: 4 Posts: 86	My problem is... it is not even starting... so i cant send you a errorlog.txt... because it doesnt exist =\

11-28-2011, 05:46 AM	#3
IridiumStudios Iridium Studios Join Date: Oct 2011 Reputation: 108 Posts: 532	Does anything happen at all? O.o

11-28-2011, 07:27 AM	#5
SSoundscape Banned Join Date: Oct 2011 Reputation: 9 Posts: 202	Verify your game cache integrity.

11-28-2011, 10:19 AM	#7
YellowYoshi1 Join Date: Oct 2010 Reputation: 0 Posts: 87	Seems more and more people are getting this problem. I sent a ticket to Steam Support, mayhaps they might be able to come back with a solution to this mystery plague.

12-06-2011, 09:15 PM	#10
SHJordan Join Date: Mar 2011 Reputation: 4 Posts: 86	BTW, fixed my problem... I use EMSISOFT Anti-malware + Online Armor and after putting then into the allowed files and the sequence application on the firewall... it is now working properly.

12-06-2011, 09:39 PM	#11
IridiumStudios Iridium Studios Join Date: Oct 2011 Reputation: 108 Posts: 532	OH MY GOD HE FIXED THE PROBLEM NO ONE COULD FIX Seriously, anyone else who was having this problem, try a firewall exception?

12-07-2011, 11:38 AM	#13
jemgrul Join Date: Dec 2011 Reputation: 0 Posts: 5	i cant find the Sequence EXE; my steam folder is already allowed by my firewall, but i cat find sequence.exe

12-07-2011, 11:40 AM	#14
SHJordan Join Date: Mar 2011 Reputation: 4 Posts: 86	Try on these folders: C:\Program Files\Steam\steamapps\common\sequence C:\Program Files (x86)\Steam\steamapps\common\sequence

12-08-2011, 08:55 AM	#15
jemgrul Join Date: Dec 2011 Reputation: 0 Posts: 5	i found that folder but there is not any exe in there