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Old 10-28-2011, 06:19 PM   #1
bellajessica
 
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i can't download steam on my new laptop ?

every time i try to install it i get this message
"Steam.exe (main exception): ERROR: delete of Steam.exe failed, Win32 error 5. "Access is denied"
what does that mean and how can I get it on my laptop?
 
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Old 10-28-2011, 06:50 PM   #2
Kiya
 
 
 
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Have a read of this support article - Delete of steam.exe failed, Win32 Error 5 Access is denied

See if that helps
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Old 10-28-2011, 07:16 PM   #3
bellajessica
 
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Quote:
Originally Posted by Kiya View Post
Have a read of this support article - Delete of steam.exe failed, Win32 Error 5 Access is denied

See if that helps
I've done all those options and even restarted my laptop. I disabled my avg virus software and tried again and it still didn't work...
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Old 10-28-2011, 07:36 PM   #4
xlayer6969
 
 
 
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Run the installer as a administrator
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Old 10-28-2011, 08:46 PM   #5
snapjak
 
 
 
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Try installing it to a different place (e.g. C:\Games\Steam).

If that fails then try this:

Quote:
Originally Posted by snapjak View Post
Installing Steam when unable to use SteamInstall.msi due to errors, invalid drive, etc.
  1. Download the client [steampowered.com].
  2. Open SteamInstall.msi using an archive program (7zip, WinRAR).
  3. Open Cabs.w1.cab.
  4. Extract Steam.exe1
  5. Rename Steam.exe1 to Steam.exe
  6. Place Steam.exe in your desired location (Eg: C:\Games\Steam)
  7. Run Steam.exe and let it update.
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