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Old 11-16-2011, 04:48 PM   #1
isual13
 
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sins of a solar empire minidump

Hi guys,

I need some help on this; I have verified the cache twice and to no avail. I did google as well, but no good answers came up. Thank you.
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Old 11-16-2011, 04:51 PM   #2
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What if an error are you getting?

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Old 11-16-2011, 04:56 PM   #3
isual13
 
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This is the error I am getting,

C:users/isual/appdata/local/temp/sins dump/sins-diplomacy
v1.34-2011-11-16-16-54-55-1944-5496.dmp

There currently is no Sins of a solar empire dedicated forum on here yet, so I thought I would post the problem here. Thank you.
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Old 11-16-2011, 05:11 PM   #4
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Have you verified the game files?

Verifying Game Cache Files

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Last edited by Silicon Vampire: 11-16-2011 at 05:13 PM.
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Old 11-16-2011, 05:19 PM   #5
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Yes I have, and twice already.
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Old 11-16-2011, 05:24 PM   #6
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Oops, sorry, I somehow read right over that point in your first post.

What video adapter are you running? In fact, your entire system specs might be useful.

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Old 11-16-2011, 05:24 PM   #7
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You can try to post this in the official Sins forums (forums.sinsofasolarempire.com).
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Old 11-16-2011, 10:21 PM   #8
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I don't know. I still cannot play the game. I've uninstalled, checked cache validity, nothing. Game keeps getting this beep, and then I have to alt tab and I get the minidump error.
oh, and to mention my computer specs

I7 2630
GT540m
windows 7

I am already frustrated, vexxed, and #@$#$#$ (word show be the past tense of peeing, somehow the forums make it jarateed) that I have spent over an hour or so trying to find a solution to this. I have uninstalled twice, used cc cleaner, reinstalled, and then nothing.

15 dollars spent on a #$#$#$#$ paperweight. Frustration. Solar forums are of no help either.

Last edited by isual13: 11-16-2011 at 11:13 PM.
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Old 11-17-2011, 08:03 AM   #9
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Have you updated your video and sound drivers?

Have you disabled an AV programs?

Also you should really create a new topic on the Sins forum instead of hijacking an existing one with absolutely no information except you complaining about it. People there will help you but not if you use someone else's thread.

Also you can send the minidump to ironclad directly to see if they have any insight
Quote:
My game has crashed and told me it saved a "minidump" file. What do I do?

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

Last edited by Satoru: 11-17-2011 at 08:14 AM.
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Old 11-17-2011, 09:48 AM   #10
isual13
 
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I understand, thank you for the constructive help. It is just frustrating that one can lose their heads trying to fix something over several hours. I appreciate the help.
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Old 11-20-2011, 06:25 AM   #11
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I'm having the same minidump message. Checked out CanYouRunIt.com, and I meet the games requirements, except that I have windows 7, and so it wasn't sure I passed the game's requirements after all.

Edit: Just tried something stupid, not imagining it would work. After re installing, and getting the dump error AGAIN, I went into the folder containing the Sins App, and just tried to run it straight from the folder, rather than the steam menu.

It's working fine so far.

Last edited by morningstarIV: 11-20-2011 at 06:31 AM.
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Old 11-21-2011, 11:49 PM   #12
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You should start a thread about this at the official Sins forums (which are active and have been around since at least 2008). There's a Technical forum for this sort of thing. You'll probably get more help there. Stardock employees actually read it. You could also send an email to the support email address (not sure exactly what it is, you'll find out at that forum).

http://forums.sinsofasolarempire.com/forum/408
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Old 12-02-2011, 01:21 PM   #13
isual13
 
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Yeah, I did that as well. Activating the game from the directory itself works fine; playing through steam just does not work.
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Old 12-02-2011, 04:27 PM   #14
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This problem seems to be unfortunately all too common for new Steam users, the developers really need to get their act together...

The game itself is extraordinary but the technical issues associated with it can be very off-putting.
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Old 05-18-2012, 04:10 PM   #15
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Stupid question; how do you launch from directory again?
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