sins of a solar empire minidump

isual13 · 11-16-2011, 04:48 PM

Hi guys,

I need some help on this; I have verified the cache twice and to no avail. I did google as well, but no good answers came up. Thank you.

TrippleD · 11-16-2011, 04:51 PM

What if an error are you getting?

isual13 · 11-16-2011, 04:56 PM

This is the error I am getting,

C:users/isual/appdata/local/temp/sins dump/sins-diplomacy
v1.34-2011-11-16-16-54-55-1944-5496.dmp

There currently is no Sins of a solar empire dedicated forum on here yet, so I thought I would post the problem here. Thank you.

Silicon Vampire · 11-16-2011, 05:11 PM

Have you verified the game files?

Verifying Game Cache Files

isual13 · 11-16-2011, 05:19 PM

Yes I have, and twice already.

Silicon Vampire · 11-16-2011, 05:24 PM

Oops, sorry, I somehow read right over that point in your first post.

What video adapter are you running? In fact, your entire system specs might be useful.

imonfire · 11-16-2011, 05:24 PM

You can try to post this in the official Sins forums (forums.sinsofasolarempire.com).

isual13 · 11-16-2011, 10:21 PM

I don't know. I still cannot play the game. I've uninstalled, checked cache validity, nothing. Game keeps getting this beep, and then I have to alt tab and I get the minidump error.
oh, and to mention my computer specs

I7 2630
GT540m
windows 7

I am already frustrated, vexxed, and #@$#$#$ (word show be the past tense of peeing, somehow the forums make it jarateed) that I have spent over an hour or so trying to find a solution to this. I have uninstalled twice, used cc cleaner, reinstalled, and then nothing.

15 dollars spent on a #$#$#$#$ paperweight. Frustration. Solar forums are of no help either.

Satoru · 11-17-2011, 08:03 AM

Have you updated your video and sound drivers?

Have you disabled an AV programs?

Also you should really create a new topic on the Sins forum instead of hijacking an existing one with absolutely no information except you complaining about it. People there will help you but not if you use someone else's thread.

Also you can send the minidump to ironclad directly to see if they have any insight

Quote:

My game has crashed and told me it saved a "minidump" file. What do I do?

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

isual13 · 11-17-2011, 09:48 AM

I understand, thank you for the constructive help. It is just frustrating that one can lose their heads trying to fix something over several hours. I appreciate the help.

11-20-2011, 06:25 AM

I'm having the same minidump message. Checked out CanYouRunIt.com, and I meet the games requirements, except that I have windows 7, and so it wasn't sure I passed the game's requirements after all.

Edit: Just tried something stupid, not imagining it would work. After re installing, and getting the dump error AGAIN, I went into the folder containing the Sins App, and just tried to run it straight from the folder, rather than the steam menu.

It's working fine so far.

Whippersnapper · 11-21-2011, 11:49 PM

You should start a thread about this at the official Sins forums (which are active and have been around since at least 2008). There's a Technical forum for this sort of thing. You'll probably get more help there. Stardock employees actually read it. You could also send an email to the support email address (not sure exactly what it is, you'll find out at that forum).

http://forums.sinsofasolarempire.com/forum/408

isual13 · 12-02-2011, 01:21 PM

Yeah, I did that as well. Activating the game from the directory itself works fine; playing through steam just does not work.

wrath89 · 12-02-2011, 04:27 PM

This problem seems to be unfortunately all too common for new Steam users, the developers really need to get their act together...

The game itself is extraordinary but the technical issues associated with it can be very off-putting.

TastyHaggis91 · 05-18-2012, 04:10 PM

Stupid question; how do you launch from directory again?

11-16-2011, 04:48 PM	#1
isual13 Join Date: Jun 2010 Reputation: 0 Posts: 8	sins of a solar empire minidump Hi guys, I need some help on this; I have verified the cache twice and to no avail. I did google as well, but no good answers came up. Thank you.

11-16-2011, 04:51 PM	#2
TrippleD Volunteer Moderator Join Date: Jan 2005 Reputation: 4002 Posts: 28,042	What if an error are you getting? __________________ Tripping the Light Fantastic Clear Eyes, Full Hearts, Can't Lose..

11-16-2011, 05:11 PM	#4
Silicon Vampire Volunteer Moderator Join Date: Sep 2003 Reputation: 3231 Posts: 17,337	Have you verified the game files? Verifying Game Cache Files __________________ Nothing to see here Last edited by Silicon Vampire: 11-16-2011 at 05:13 PM.

11-16-2011, 05:24 PM	#6
Silicon Vampire Volunteer Moderator Join Date: Sep 2003 Reputation: 3231 Posts: 17,337	Oops, sorry, I somehow read right over that point in your first post. What video adapter are you running? In fact, your entire system specs might be useful. __________________ Nothing to see here

11-16-2011, 10:21 PM	#8
isual13 Join Date: Jun 2010 Reputation: 0 Posts: 8	I don't know. I still cannot play the game. I've uninstalled, checked cache validity, nothing. Game keeps getting this beep, and then I have to alt tab and I get the minidump error. oh, and to mention my computer specs I7 2630 GT540m windows 7 I am already frustrated, vexxed, and #@$#$#$ (word show be the past tense of peeing, somehow the forums make it jarateed) that I have spent over an hour or so trying to find a solution to this. I have uninstalled twice, used cc cleaner, reinstalled, and then nothing. 15 dollars spent on a #$#$#$#$ paperweight. Frustration. Solar forums are of no help either. Last edited by isual13: 11-16-2011 at 11:13 PM.

11-16-2011, 04:56 PM	#3
isual13 Join Date: Jun 2010 Reputation: 0 Posts: 8	This is the error I am getting, C:users/isual/appdata/local/temp/sins dump/sins-diplomacy v1.34-2011-11-16-16-54-55-1944-5496.dmp There currently is no Sins of a solar empire dedicated forum on here yet, so I thought I would post the problem here. Thank you.

11-16-2011, 05:19 PM	#5
isual13 Join Date: Jun 2010 Reputation: 0 Posts: 8	Yes I have, and twice already.

11-16-2011, 05:24 PM	#7
imonfire Join Date: Dec 2010 Reputation: 73 Posts: 532	You can try to post this in the official Sins forums (forums.sinsofasolarempire.com).

11-17-2011, 09:48 AM	#10
isual13 Join Date: Jun 2010 Reputation: 0 Posts: 8	I understand, thank you for the constructive help. It is just frustrating that one can lose their heads trying to fix something over several hours. I appreciate the help.

11-20-2011, 06:25 AM	#11
morningstarIV Guest Posts: n/a	I'm having the same minidump message. Checked out CanYouRunIt.com, and I meet the games requirements, except that I have windows 7, and so it wasn't sure I passed the game's requirements after all. Edit: Just tried something stupid, not imagining it would work. After re installing, and getting the dump error AGAIN, I went into the folder containing the Sins App, and just tried to run it straight from the folder, rather than the steam menu. It's working fine so far. Last edited by morningstarIV: 11-20-2011 at 06:31 AM.

11-21-2011, 11:49 PM	#12
Whippersnapper Join Date: Aug 2010 Reputation: 62 Posts: 268	You should start a thread about this at the official Sins forums (which are active and have been around since at least 2008). There's a Technical forum for this sort of thing. You'll probably get more help there. Stardock employees actually read it. You could also send an email to the support email address (not sure exactly what it is, you'll find out at that forum). http://forums.sinsofasolarempire.com/forum/408

12-02-2011, 01:21 PM	#13
isual13 Join Date: Jun 2010 Reputation: 0 Posts: 8	Yeah, I did that as well. Activating the game from the directory itself works fine; playing through steam just does not work.

12-02-2011, 04:27 PM	#14
wrath89 Join Date: Nov 2011 Reputation: 10 Posts: 45	This problem seems to be unfortunately all too common for new Steam users, the developers really need to get their act together... The game itself is extraordinary but the technical issues associated with it can be very off-putting.

05-18-2012, 04:10 PM	#15
TastyHaggis91 Join Date: May 2012 Reputation: 0 Posts: 1	Stupid question; how do you launch from directory again?

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode