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Old 12-21-2011, 09:29 AM   #1
Freakster_uk
 
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steam is not running. You must start steam in order to play this game

A friend s having a problem with L4D2, We been playing online for well over a year now with no problems. All of a sudden over the last week he is getting the error message "steam is not running. You must start steam in order to play this game" Obviously steam is running and he is running it from inside steam, he is doing nothing different from before, its just stopped running.

Does anyone know the fix or have an idea whats causing the problem

Thx for any help and advice
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Old 12-21-2011, 09:46 AM   #2
john_volkov
 
 
 
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try this go to steam directory look for a file called ClientRegistry.blob
rename the file and restart steam.
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Old 12-21-2011, 10:10 AM   #3
Freakster_uk
 
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tried that, we took it right out of the folder and put it on desktop
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Old 12-21-2011, 01:27 PM   #4
Joe3334567890
 
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I've had this exact same problem for over a week now as well. happened right after that newest patch came out. I have no idea how to get the game to work now . Things I've tried

Reinstalling the game entirely
deleting clientregistry.blob
running steam repair
uninstalling steam all together and reinstall steam

none of these fixed this problem. any other ideas?
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Old 12-21-2011, 05:01 PM   #5
Punishment
 
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I had the issue a few days ago. Try verifying the integrity of your game cache.
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Old 12-21-2011, 06:50 PM   #6
Joe3334567890
 
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thats like the first thing I did lol. Nothing
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Old 12-21-2011, 07:33 PM   #7
Freakster_uk
 
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LOL Yeeaahh that's the 1st thing we tried!
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Old 12-22-2011, 12:22 AM   #8
C'estCookz
 
 
 
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Delete everything in your Steam folder (i.e. C:\Program Files (x86)\Steam) apart from the actual Steam.exe and the steamapps folder.

Then launch Steam through the Steam.exe, leave the client to update, re-sync your games simply by clicking on them, and start up L4D2.
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Old 12-22-2011, 04:41 AM   #9
Freakster_uk
 
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Thats a bit extreme, if thats how to fix it theres a serious bug in steam then
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Old 12-22-2011, 04:44 AM   #10
C'estCookz
 
 
 
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I had the exact same error as you do, it would appear right after the intro cut scene. It sounds like hard work, but literally the only download you'll have to do is a small 20 second long Steam client update.
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Old 12-22-2011, 05:52 AM   #11
Freakster_uk
 
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And it worked for you C'estCookz
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Old 12-22-2011, 06:25 AM   #12
C'estCookz
 
 
 
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I sync'd all my games, loaded up L4D2, and it worked perfectly.

It's honestly as not an extreme a solution as it seems.
Steam immediately replaces all the files you delete anyway.
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Old 12-22-2011, 06:28 AM   #13
kungfuhrcak
 
 
 
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I had this problem about a week ago & uninstalling Steam fixed it.
https://support.steampowered.com/kb_...9609-OBMP-2526
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Old 12-22-2011, 06:53 AM   #14
Freakster_uk
 
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k thx, I will try when friend is about and let you know how I get on to help others

Last edited by Freakster_uk: 12-22-2011 at 07:42 AM.
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Old 12-22-2011, 07:05 PM   #15
Freakster_uk
 
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Thanks for all help. For everyone out there with same problem it worked a treat, just make sure you keep your "steamapps" folder.
All had game of it tonight
Thx Again
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