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Old 12-22-2011, 03:52 PM   #1
GC8V
 
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[Fixed - Solution Inside] PayDay Wont Launch. Black Screen then crash

Hey guys, so i bought payday yesterday and was unable to get it to run. I would launch it from steam and it would load up a black screen then crash. No pop up crash log but i was able to find the crash log in the steam folder.

EDIT:
Solution!: I found the problem and was able to fix it! If you have a videocard that is not with Nvidia(such as ATI/AMD) then you need the Nvidia PhysX driver 9.09.0408 , rather than the 9.10.0513 provided by Overkill.

Steps:

1. Start --> Control Panel --> Uninstall program --> Nvidia PhysX
2. Download Phys Driver 9.09 from http://www.nvidia.com/object/physx_9.09.0408_whql.html
3. Install
4. Play!

Edit #2: For anyone curious if the newest driver 9.11 would work, it doesnt :/.
Thats the first thing i tried but sadly it doesnt work. The reason it doesnt work is beacuse Nvidia disabled Physx support for any non-Nvidia cards pass 9.09. The reason why you need it even though you are with ATI/AMD is beacuse PhysX is a engine used by quite some games and therefore everyone need to have it for the application to run it.

Last edited by GC8V: 12-24-2011 at 08:22 AM.
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Old 12-22-2011, 04:13 PM   #2
Maddhamster
 
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Try verifying the game files through Steam?
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Old 12-22-2011, 04:17 PM   #3
GC8V
 
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update:


Application has crashed: C++ exception
This game requires an up to date version of Ageia PhysX and associated DLLs. Please install latest PhysX runtime.


-------------------------------

Callstack:

payday_win32_release (???) ???
payday_win32_release (???) ???
payday_win32_release (???) AK::MemoryMgr::GetPoolName
payday_win32_release (???) AK::MemoryMgr::GetPoolName


-------------------------------

Current thread: Main

-------------------------------

System information:
Application version : 1.0.0.0
CPU : Pentium(R) Dual-Core CPU E6500 @ 2.93GHz (2 cores); SSE; SSE2; SSE3; SSSE3
DirectX : 10.0
GPU : ATI Radeon HD 5570 / aticfx32.dll[8.17.10.1107]
Language : @ID94cca2fdaccfc2cd@
Memory : 3070 MB
OS : 6.1.7601 (Service Pack 1) 0x300-0x1 (64 bits)
Physics : threaded
Renderer : DX9 threaded
Sound : Microsoft (Headphones (High Definition Audio Device))

Last edited by GC8V: 12-22-2011 at 05:53 PM.
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Old 12-22-2011, 04:26 PM   #4
GC8V
 
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Quote:
Originally Posted by Maddhamster View Post
Try verifying the game files through Steam?
Just finish trying. Didn't Work...
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Old 12-22-2011, 04:49 PM   #6
TaurusBully
 
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And your problem was?????
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Old 12-22-2011, 04:51 PM   #7
GC8V
 
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Quote:
Originally Posted by TaurusBully View Post
And your problem was?????
I edited my first post, its up there
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Old 12-22-2011, 04:56 PM   #8
MADDMONKEY
 
 
 
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Thx I'll give this a shot and see if the weird stuff stops happening in Diamond Heist for me.
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Old 12-22-2011, 05:06 PM   #9
Lowlightt
 
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Quote:
Originally Posted by GC8V View Post
Hey guys, so i bought payday yesterday and was unable to get it to run. I would launch it from steam and it would load up a black screen then crash. No pop up crash log but i was able to find the crash log in the steam folder.

I tried:

Updating graphic card drivers

Deleting Nvidia PhysX (i have no idea why i have this as im with ATI/AMD)

reinstalling it as suggested by: http://forums.steampowered.com/forum....php?t=2190381

Running the W32 exe file but it still crash


EDIT:
Solution!: I found the problem and was able to fix it! If you have a videocard that is not with Nvidia(such as ATI/AMD) then you need the Nvidia PhysX driver 9.09.0408 , rather than the 9.10.0513 provided by Overkill.

Steps:

1. Start --> Control Panel --> Uninstall program --> Nvidia PhysX
2. Download Phys Driver 9.09 from http://www.nvidia.com/object/physx_9.09.0408_whql.html
3. Install
4. Play!
This needs a sticky
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Old 12-22-2011, 05:44 PM   #10
MADDMONKEY
 
 
 
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Nice find GC8V

This version of PhysX is working much better.

+rep
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Old 12-22-2011, 05:48 PM   #11
GC8V
 
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Glad it helped others
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Old 12-22-2011, 07:38 PM   #12
Bacchu(s)
 
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This fix worked for me too, thanks a million.
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Old 12-22-2011, 09:04 PM   #13
Sa-Matra
 
 
 
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Worked for me. Thank you.
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Old 12-23-2011, 03:38 AM   #14
oDominic
 
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Or you can just exit steam and run the .exe as admin, itll fix it too. Black screen happened to me cause i have amd.
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Old 12-23-2011, 12:38 PM   #15
KUyTh
 
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Oh great, thanks!

That works for me. But it's kinda weird that I have to download PhysiX Drivers, although I'm a AMD Radeon user.

But the newest driver is 9.11.1107:

http://www.nvidia.com/object/physx-9...07-driver.html

Haven't tried it, so I would be greatful if anyone can confirm that the game also runs fine with the newest driver.
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