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Old 01-08-2012, 02:29 AM   #1
CowPan
 
 
 
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Plantronics Gamecom 367 not being detected?

I have a Gamecom 367 headset and it's not being detected by my computer, which has Windows 7 Home Premium. My laptop also has Windows 7 Home Premium but the headset is being detected on there, but not on my current computer. I'm not aware of any drivers for the headset, so what can I do to solve this issue?
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Old 01-08-2012, 02:32 AM   #2
Bad_Motha
 
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It's just a stereo jack, plug&play. Simple as that.
Not sure what you mean by detect. Realtek and some others may be able to do this due to "jack detect" but most sound cards don't support that. Plug it in and see if the headphones get sound in them.
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Old 01-08-2012, 05:20 PM   #3
enonka
 
 
 
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Are you talking about the mic portion of it?
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Old 01-15-2012, 07:04 AM   #4
CowPan
 
 
 
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Late reply >.<

When I plug the headphones into the front jacks, no sound plays and the audio devices panel says headphones aren't being detected. This is also the same for the microphone.
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Old 01-15-2012, 08:02 AM   #5
imeem
 
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did u try the back of the computer? if it works. it may mean ur front jacks are defective. If the back also doesn't work, it may mean u have a bad headset.
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Old 01-15-2012, 09:13 AM   #6
Zodiark1593
 
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How about your Audio Device settings. For w/e reason, whenever Independent Headphones is enabled while Steam is running, the headphones don't work. So, disable Independent Headphones, and see what happens.

To do this, go to Control Panel, go to Hardware and Sound, then go to Audio Devices.
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Old 01-15-2012, 09:21 AM   #7
wickedtech
 
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Sounds like the front audio ports are not connected to the motherboard correctly. I have also seen PCs that are custom built that do not have those connected to the motherboard at all.

Do what imeem suggested and use the ports on the rear of the PC.

You already know your headset works so if it works in the rear ports you can consider opening up your PC and checking the front audio ports if you really need them. But be careful if you do so.

good luck
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