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Old 01-11-2012, 12:25 PM   #1
xboxer
 
 
 
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Game not adding to my game count in my profile.

I got this in my library and I've played it.

But it doesn't show up in my game count in my profile. It used to be 369 before this and now it's still 369.

It's not even in my profile.
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Old 01-11-2012, 01:12 PM   #2
emil2796
 
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aah, the kids today
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Old 01-12-2012, 03:45 AM   #3
Grouch79
 
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same here.

€: k now it's working.

Last edited by Grouch79: 01-12-2012 at 06:52 AM.
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Old 01-12-2012, 09:48 AM   #4
selfatvi
 
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Quote:
Originally Posted by xboxer View Post
I got this in my library and I've played it.

But it doesn't show up in my game count in my profile. It used to be 369 before this and now it's still 369.

It's not even in my profile.
Please detail how you got this into your library? This will help us better understand what may be going on here.
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Old 01-12-2012, 10:20 AM   #5
xboxer
 
 
 
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Quote:
Originally Posted by selfatvi View Post
Please detail how you got this into your library? This will help us better understand what may be going on here.
It worked itself into my game count in my profile after a few hours. I got it almost immediately after release.

Initially it only appeared in my library and I can download and play it but it don't show in my profile game count.

And now the save games don't work.
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Old 01-12-2012, 10:24 AM   #6
selfatvi
 
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Quote:
Originally Posted by xboxer View Post
It worked itself into my game count in my profile after a few hours. I got it almost immediately after release.

Initially it only appeared in my library and I can download and play it but it don't show in my profile game count.

And now the save games don't work.
Sorry, i may be a little confusing in my statements. We are actively trying to resolve this issue.

Just so i know:
You purchased the product soon after its release, downloaded it
It initially appeared in your library but it does not show up in your profile count?

Last edited by selfatvi: 01-12-2012 at 10:42 AM.
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Old 01-13-2012, 04:04 PM   #7
selfatvi
 
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Quote:
Originally Posted by xboxer View Post
It worked itself into my game count in my profile after a few hours. I got it almost immediately after release.

Initially it only appeared in my library and I can download and play it but it don't show in my profile game count.

And now the save games don't work.
If you have not already read, the general FAQ has fixes for some common issues.

For not saving, this has been occurring for many people who have special characters in their steam name. Please follow the FAQ for instructions on how to address this issue.
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