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Old 02-22-2012, 10:31 AM   #1
Nobuga
 
 
 
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Exclamation [PROBLEM] Cannot Update Hd 4650 AGP Drivers

Hello, after days of google search and many tries Im asking for help in this forum. I have an Sapphire ATI Radeon HD 4650 AGP and I cannot update my video driver, tried many ways but no sucess. The problem is that I was playing Portal 2 smooth but started black screen and freezes so I decided to update my video drivers(currently using the drivers that comes with the CD) but it wont install. (WINDOWS XP 32BIT PRO)
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http://imageshack.us/f/694/piccgo.jpg/

Last edited by Nobuga: 02-22-2012 at 11:06 PM.
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Old 02-22-2012, 11:42 AM   #2
CrypticBox
 
 
 
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Suggestions for Updating Driver

Quote:
Originally Posted by Nobuga View Post
Hello, after days of google search and many tries Im asking for help in this forum. I have an Sapphire ATI Radeon HD 4650 AGP and I cannot update my video driver, tried many ways but no sucess. The problem is that I was playing Portal 2 smooth but started black screen and freezes so I decided to update my video drivers(currently using the drivers that comes with the CD) but it wont install. (WINDOWS XP 32BIT)
Need help. Giving rep to answers.
Windows XP? Well Try searching "Windows Update" it usually shows all updates.
If not try the AMD Site for updates, Click HERE
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Old 02-22-2012, 11:45 AM   #3
~~ArdEnuff~~
 
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Quote:
Originally Posted by Nobuga View Post
Hello, after days of google search and many tries Im asking for help in this forum. I have an Sapphire ATI Radeon HD 4650 AGP and I cannot update my video driver, tried many ways but no sucess. The problem is that I was playing Portal 2 smooth but started black screen and freezes so I decided to update my video drivers(currently using the drivers that comes with the CD) but it wont install. (WINDOWS XP 32BIT)
Need help. Giving rep to answers.
Download drivers from AMD. Install them. Reboot.

Can you describe in detail the error you are getting?
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Old 02-22-2012, 02:53 PM   #4
Nobuga
 
 
 
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Setup.exe: Driver Install: the user must be a member of the Administrators group

Manual Install (Device Manager): Not possible to install the hardware. Acess Denied.

I cannot understand, I am the administrator of the computer.
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Old 02-22-2012, 02:55 PM   #5
Elstabo
 
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Right click and select run as administrator
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Old 02-22-2012, 02:58 PM   #6
Nobuga
 
 
 
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Originally Posted by Elstabo View Post
Right click and select run as administrator
Denied because the password is blank. I will log on windows as administrator and will try to install.
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Old 02-22-2012, 03:07 PM   #7
Nobuga
 
 
 
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Denied because the password is blank. I will log on windows as administrator and will try to install.
Booted in safe mode as administrator and again acess denied.
Setup: Failed to load detection drivers.
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Old 02-22-2012, 03:54 PM   #8
~~ArdEnuff~~
 
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No point trying to install drivers in safe mode. We need to get to the bottom of your admin problem.

In User Account Settings (or whatever it is called in XP) withing Control Panel - have you checked that your current user account is admin?
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Old 02-22-2012, 03:58 PM   #9
CrypticBox
 
 
 
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Quote:
Originally Posted by Nobuga View Post
Booted in safe mode as administrator and again acess denied.
Setup: Failed to load detection drivers.
Did you try the "windows update"?
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Old 02-22-2012, 05:25 PM   #10
Nobuga
 
 
 
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Quote:
Originally Posted by ~~ArdEnuff~~ View Post
No point trying to install drivers in safe mode. We need to get to the bottom of your admin problem.

In User Account Settings (or whatever it is called in XP) withing Control Panel - have you checked that your current user account is admin?
Yes, I my account is the administrator of the computer.

Quote:
Originally Posted by CrypticBox View Post
Did you try the "windows update"?
No. What is this? You mean going to the windows site?
I cannot install any driver now because of the acess denied error.

Last edited by rotNdude: 02-23-2012 at 07:11 AM. Reason: learn how to use the multi-quote feature
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Old 02-22-2012, 05:45 PM   #11
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Quote:
Originally Posted by Nobuga View Post
No. What is this? You mean going to the windows site?
I cannot install any driver now because of the acess denied error.
No, click windows button then search then "Windows Update" and it usually shows all updates necessary for a computer
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Old 02-22-2012, 06:15 PM   #12
Overclocker_
 
 
 
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Windows update doesn't install the control centre for graphics, only the main driver. The AMD/Nvidia control panel gives you (gasp) much more control over your settings.
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Old 02-22-2012, 06:24 PM   #13
~~ArdEnuff~~
 
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Quote:
Originally Posted by Nobuga View Post
Yes, I my account is the administrator of the computer.
Might be a corrupt profile.

Create a new user account on the PC, make sure it has a password and make it admin. Logon with that account and try again.
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Old 02-22-2012, 06:52 PM   #14
dosbox
 
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Quote:
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Yes, I my account is the administrator of the computer.
Verify your account is in the administrator group.

Otherwise, try Aardenuff's suggestion of creating a new user and adding it to that group.
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Old 02-22-2012, 09:21 PM   #15
CrypticBox
 
 
 
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Quote:
Originally Posted by Overclocker_ View Post
Windows update doesn't install the control centre for graphics, only the main driver. The AMD/Nvidia control panel gives you (gasp) much more control over your settings.
I have Intel :P It so Windows Update does all the stuff for me :P
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