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Old 02-27-2012, 10:32 PM   #1
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Unable to access community etc

For 5 months now I havn't been able to access steam community, add people change my picture or view profiles. I really want help on how to stop this.

Thx $5 I was like, "MEDIC!"
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Old 02-28-2012, 02:32 AM   #2
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Come on man, can't someone from Steam actually help me?
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Old 02-28-2012, 05:41 AM   #3
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Have you tried reinstalling Steam? If you do, be sure to move your steamapps folder so you don't have to reinstall your games.
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Old 02-28-2012, 05:44 AM   #4
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If you want a response from somebody who actually worked on steam then you'll need to contact steam support.

Anyway, are you able to access the steam community via a web browser? If you are able to then that suggests a problem with your steam installation, inwhich case do what Bluz suggested. If you still can't then you need to contact steam support. Also, do you receive any error codes when you attempt to access the steam community?
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Old 02-28-2012, 09:45 PM   #5
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Yes, error code 101 401 105. And steam support are crap. And yes, I have re installed steam many times.

Yup , stupid thing wont even let me view steam support.

Last edited by MikeBlaszczak: 02-29-2012 at 04:44 AM. Reason: double post
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Old 02-29-2012, 04:45 AM   Click here to go to the next staff post in this thread.   #6
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AS it stands, I can't make much sense of your question; I'm not sure what you expect to happen or what you're witnessing, and I don't know what your specific issue is. You might want to read the reporting problems post if you want some hints on asking a clear question.
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Old 03-01-2012, 01:24 AM   #7
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Look, getting my STEAMID is hard enough. Just view my profile. i'm bl4ckdust, my steam name that is.
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Old 03-01-2012, 05:46 AM   #8
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Your best course of action is to submit a ticket to support, since you haven't really provided any info here, that would aid anyone in troubleshooting your problem.

Since you mentioned having trouble viewing Steam Support, try going through your web browser instead of the Steam Client.
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Old 03-01-2012, 08:44 PM   #9
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How do I do ticket thing? And i've tried going through web browser, dont work.
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Old 03-01-2012, 08:51 PM   #10
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https://support.steampowered.com/newticket.php
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Old 03-02-2012, 11:03 PM   #11
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Can't even fcking view that. Mike can't you just do it? tell them I cant view profiles and groups and etc.
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Old 03-03-2012, 01:49 AM   #12
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Quote:
Originally Posted by TzC | :D View Post
Can't even fcking view that. Mike can't you just do it? tell them I cant view profiles and groups and etc.
You're not being very helpful: if you want to be helped, you'll need to give way more details about the issues you seem to be experiencing. "I can't view that", "This doesn't work" means absolutely nothing to someone willing to help you.

What happens when you try to open the support website in your web browser? Do you get a blank page? Do you get an error page from your browser ? If you do see an error page, what does it say ?
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Old 03-05-2012, 02:29 AM   #13
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Quote:
Originally Posted by heffebaycay View Post
You're not being very helpful: if you want to be helped, you'll need to give way more details about the issues you seem to be experiencing. "I can't view that", "This doesn't work" means absolutely nothing to someone willing to help you.

What happens when you try to open the support website in your web browser? Do you get a blank page? Do you get an error page from your browser ? If you do see an error page, what does it say ?
Eror code 118, unknow error or error code 101 you may be offline or not connected to internet. I am connected.
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Old 03-05-2012, 02:44 AM   #14
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Originally Posted by TzC | :D View Post
Eror code 118, unknow error or error code 101 you may be offline or not connected to internet. I am connected.
Could you post the content of the following file here: C:\Windows\System32\drivers\etc\hosts ? (open it with any text editor, such as notepad).
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Old 03-05-2012, 08:51 AM   #15
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I have the same problems. I can't view the community, news, profiles, store, etc in either the steam application or on firefox/internet explorer. I've reinstalled steam, played with settings, and many other things but I haven't been able to find a fix.. I get error -101.
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