Game crashes on start-up

Lyricalias · 04-17-2012, 08:12 PM

I've played about 50 minutes of the game so far. I had this problem where the title screen would "freeze up" for a long time, and the game would run extremely slowly, but after I updated my video driver it ran like a dream. However, today, when I try to start the game up it just closes right off the bat.

I verified the integrity of the game cache, and it found 1 file that needed to be re-downloaded, but it still crashes... is anyone else experiencing this?

Saijin_Naib · 04-17-2012, 09:04 PM

No, no issue here.
Win 7 x64 Pro (SP1)
Xeon X3380
8GB DDR3
Nvidia GT240 1gb (driver: 296.10 & driver: 301.24 confirmed working)

Specs please, and copy/paste contents of STDERR.txt (if it exists). It'll be in the game's subdirectory in Steamapps\Common\

Lyricalias · 04-17-2012, 09:55 PM

Windows 7 Ultimate 32-bit

AMD Athlon(tm) Dual Core Processor 4050e (2 CPUs), ~2.1GHz

3072MB RAM

DirectX Version: DirectX 11

NVIDIA GeForce 6150SE nForce 430
Chip type: GeForce 6150SE nForce 430
DAC type: Integrated RAMDAC

STDERR.txt doesn't seem to exist as of now.

Saijin_Naib · 04-17-2012, 10:01 PM

Quote:

Originally Posted by Lyricalias

Windows 7 Ultimate 32-bit

AMD Athlon(tm) Dual Core Processor 4050e (2 CPUs), ~2.1GHz

3072MB RAM

DirectX Version: DirectX 11

NVIDIA GeForce 6150SE nForce 430
Chip type: GeForce 6150SE nForce 430
DAC type: Integrated RAMDAC

STDERR.txt doesn't seem to exist as of now.

I'm going to bet its because you're using a rather old integrated chipset, and this is likely using some shader tricks it doesn't support. Contact Capybara and see what they have to say about it?

amrbekhit · 04-18-2012, 03:09 PM

I'm having a similar problem, except I've never actually managed to play the game. Like Lyricalias, every time I verify the game cache, there is always one file that needs redownloading. I tried deleting all local content and redownloading, but to no avail.

When launching, I can see the exe running in Process Explorer, then it dies. I've had a look at Event Viewer and I get the following error message:

Quote:

Faulting application name: swordandsworcery_pc.exe, version: 0.0.0.0, time stamp: 0x4f8782d0
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0x40000015
Fault offset: 0x000046b4
Faulting process id: 0x1a5c
Faulting application start time: 0x01cd1da152856a4f
Faulting application path: e:\steam\steamapps\common\superbrothers sword & sworcery ep\swordandsworcery_pc.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a 1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR 80.dll
Report Id: 91f3b05d-8994-11e1-81ae-0026186223c9

Although stderr.txt does it exist, it's empty.

Windows 7 Pro x64
DirectX 11

ASUS P6T-Deluxe V2
Intel Core i7-920
6GB RAM
2x ATI HD6850 (crossfire disabled - latest drivers according to CCC)

Thetr3nt · 04-18-2012, 04:45 PM

I am also having this issue, which sucks as i just bought the game.

Thetr3nt · 04-18-2012, 05:03 PM

just to update, i went to the properties tab of the game and validated the game cache, and it says there was one file missing that needed to be required, it downloaded it, but the game still wont work. possible faulty download?

Minsc&Boo · 04-18-2012, 05:47 PM

I'm having this exact same problem.

INTEL-Q9450

ASUS-RAMPAGE-FORMULA

WIN7HP-SP1-64BIT

AMD/ATI-6970

2560x1600-32BIT

8GB-RAM

INTEL-SSD520-120GB (C:\)

WD-RAPTOR-300GB (G:\)

ONE O/S ON C:\

STEAM INSTALLED ON G:\

STEAM GAME CACHE CONTINUOUSLY FAIL'S TO VERIFY

Code:

ATTEMPT #1
1 Files Failed to validate and will be reacquired

STEAM DOWNLOAD TAB
Superbrothers: Sword and Sworcery EP: 
Updated: 307 bytes / 307 bytes

LAUNCH GAME: through steam
RESULT: Crashed at start-up


ATTEMPT #2
1 Files Failed to validate and will be reacquired

STEAM DOWNLOAD TAB
Superbrothers: Sword and Sworcery EP: 
Updated: 307 bytes / 307 bytes

LAUNCH GAME: through steam
RESULT: Crashed at start-up


ATTEMPT #3

****Delete STDERR.txt****

1 Files Failed to validate and will be reacquired

STEAM DOWNLOAD TAB
Superbrothers: Sword and Sworcery EP: 
Updated: 0 bytes / 0 bytes

LAUNCH GAME: through steam
RESULT: Crashed at start-up

SWORDANDSWORCERY_PC.EXE CRASH REPORT:

Code:

  Problem signature:
  Problem Event Name:	BEX
  Application Name:	swordandsworcery_pc.exe
  Application Version:	0.0.0.0
  Application Timestamp:	4f8782d0
  Fault Module Name:	MSVCR80.dll
  Fault Module Version:	8.0.50727.4940
  Fault Module Timestamp:	4ca2b271
  Exception Offset:	0000ed53
  Exception Code:	c000000d
  Exception Data:	00000000
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	3081
  Additional Information 1:	38be
  Additional Information 2:	38bedc71b7f3846346532d420728b50d
  Additional Information 3:	8f2e
  Additional Information 4:	8f2e76a49f80328a8eb62a653bfd014c

STDERR.TXT REPORT

Code:

G:\Steam\steamapps\common\superbrothers sword & sworcery ep\stderr.txt 

Last Modified 0KB (at the same time it crashed)

I'm going to make a layman's speculation and assume that this is not a problem with the game, but with whomever packaged it for steam. They may have not taken into consideration steam not being in C: drive or they have not uploaded the correct files for packaging in the first place. Or there is a mismatch between the files you download and the verification process steam uses.

Please fix this, I may need a refund, because I cannot get it to run no matter what.

Saijin_Naib · 04-18-2012, 07:09 PM

Doubt it is hard-coded to C path seeing as my steam directory is on my D: drive and not in a standard path.

Lyricalias · 04-20-2012, 11:02 AM

The recent update fixed my crashing problem! :D Hopefully it fixed it for you guys as well!

Stexred · 04-20-2012, 02:11 PM

an 1 file fault in a steam verify is normal for some games including this game
so there is nothing wrong with your files

Stexred · 04-20-2012, 02:18 PM

some people disable the windows page file mayby this game needs a page file

btw bex is caused by dep

EventType BEX

Indicates a buffer overflow (/GS) or DEP exception (BEX64 indicates a buffer overflow (/GS) or DEP exception on 64-bit versions of Windows)

codywhhh · 04-20-2012, 04:26 PM

I am having all the same issues... T_T

I dont know what else to do, I want to play this DAMNED GAME!!!!

PaNfOoT · 04-21-2012, 12:54 PM

Same issues here, haven't gotten the game to start, its just always not responding when I try to start it up. Tried verifying the cache, and got 1 file failed, every single time I try it.

EDIT: Tried re-downloading it 3 more times, still won't work, just starts up not responding and I can't get it to close.

My system specs are

Windows 7 Pro (64 bit)
Intel I5-2500
GTX 560 Ti (drivers are 296.10)
8gb of RAM
ASUS Z68 pro motherboard

Minsc&Boo · 04-22-2012, 09:57 PM

Quote:

Originally Posted by Stexred

some people disable the windows page file mayby this game needs a page file

btw bex is caused by dep

EventType BEX

Indicates a buffer overflow (/GS) or DEP exception (BEX64 indicates a buffer overflow (/GS) or DEP exception on 64-bit versions of Windows)

I tried running S&S EP with Data Execution Protection (DEP) turned off, and it still crashed in the same way.

back to square one.

04-21-2012, 12:54 PM	#14
PaNfOoT Join Date: May 2010 Reputation: 2 Posts: 93	Same issues here, haven't gotten the game to start, its just always not responding when I try to start it up. Tried verifying the cache, and got 1 file failed, every single time I try it. EDIT: Tried re-downloading it 3 more times, still won't work, just starts up not responding and I can't get it to close. My system specs are Windows 7 Pro (64 bit) Intel I5-2500 GTX 560 Ti (drivers are 296.10) 8gb of RAM ASUS Z68 pro motherboard Last edited by PaNfOoT: 04-21-2012 at 01:16 PM.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

04-17-2012, 08:12 PM	#1
Lyricalias Join Date: Jun 2010 Reputation: 0 Posts: 3	Game crashes on start-up I've played about 50 minutes of the game so far. I had this problem where the title screen would "freeze up" for a long time, and the game would run extremely slowly, but after I updated my video driver it ran like a dream. However, today, when I try to start the game up it just closes right off the bat. I verified the integrity of the game cache, and it found 1 file that needed to be re-downloaded, but it still crashes... is anyone else experiencing this?

04-17-2012, 09:04 PM	#2
Saijin_Naib Foreign Legion: BoB forum Volunteer Moderator Join Date: Feb 2008 Reputation: 663 Posts: 3,433	No, no issue here. Win 7 x64 Pro (SP1) Xeon X3380 8GB DDR3 Nvidia GT240 1gb (driver: 296.10 & driver: 301.24 confirmed working) Specs please, and copy/paste contents of STDERR.txt (if it exists). It'll be in the game's subdirectory in Steamapps\Common\ Last edited by Saijin_Naib: 04-17-2012 at 09:16 PM.

04-17-2012, 09:55 PM	#3
Lyricalias Join Date: Jun 2010 Reputation: 0 Posts: 3	Windows 7 Ultimate 32-bit AMD Athlon(tm) Dual Core Processor 4050e (2 CPUs), ~2.1GHz 3072MB RAM DirectX Version: DirectX 11 NVIDIA GeForce 6150SE nForce 430 Chip type: GeForce 6150SE nForce 430 DAC type: Integrated RAMDAC STDERR.txt doesn't seem to exist as of now.

04-18-2012, 04:45 PM	#6
Thetr3nt Join Date: Aug 2011 Reputation: 0 Posts: 3	I am also having this issue, which sucks as i just bought the game.

04-18-2012, 05:03 PM	#7
Thetr3nt Join Date: Aug 2011 Reputation: 0 Posts: 3	just to update, i went to the properties tab of the game and validated the game cache, and it says there was one file missing that needed to be required, it downloaded it, but the game still wont work. possible faulty download?

04-18-2012, 07:09 PM	#9
Saijin_Naib Foreign Legion: BoB forum Volunteer Moderator Join Date: Feb 2008 Reputation: 663 Posts: 3,433	Doubt it is hard-coded to C path seeing as my steam directory is on my D: drive and not in a standard path.

04-20-2012, 11:02 AM	#10
Lyricalias Join Date: Jun 2010 Reputation: 0 Posts: 3	The recent update fixed my crashing problem! :D Hopefully it fixed it for you guys as well!

04-20-2012, 02:11 PM	#11
Stexred Join Date: Nov 2009 Reputation: 37 Posts: 910	an 1 file fault in a steam verify is normal for some games including this game so there is nothing wrong with your files

04-20-2012, 02:18 PM	#12
Stexred Join Date: Nov 2009 Reputation: 37 Posts: 910	some people disable the windows page file mayby this game needs a page file btw bex is caused by dep EventType BEX Indicates a buffer overflow (/GS) or DEP exception (BEX64 indicates a buffer overflow (/GS) or DEP exception on 64-bit versions of Windows)

04-20-2012, 04:26 PM	#13
codywhhh Join Date: Apr 2012 Reputation: 0 Posts: 3	I am having all the same issues... T_T I dont know what else to do, I want to play this DAMNED GAME!!!!