Crashes after 'blue dots' loading screen

Akatsuki744 · 05-16-2012, 06:13 PM

Hey all,

I keep having this problem with Portal 2 on my laptop. I can open it up and launch it fine from Steam, and I'm able to get to the main menu, and even watch (most of) the promos and videos. But as soon as I continue my game, load a file, or start a new game, it'll stop responding. The screen will go black, and the audio will 'stutter', freaking out until I get task manager to end it, or my laptop crashes if I let it run long enough. This'll happen right after the loading screen, the one that has three parts, and usually shows some scene in Portal (e.g., GLaDOS's body in the ruins), and has the blue-dot loading bar in the lower-right corner.

If anyone can help me, that would be appreciated! (:

Qrome · 05-16-2012, 09:34 PM

I had this crash a while back too, but fortunately found a workaround for it. Try going to steeam/steamapps/common/portal2/portal2/update/cfg and delete videodefaults.txt. This should hopefully fix your crash, but just remember that the game will generate a new version of the file every time it's deleted. I recommend using a desktop shortcut to the cfg folder for quick access, as you will need to delete that file every time before launching the game.

Akatsuki744 · 05-18-2012, 10:25 PM

Thank you so much! I never would've figured that out on my own.... I actually should apologize; I've been meaning to thank you sooner, but I've just been so busy playing Portal 2. XD

05-16-2012, 06:13 PM	#1
Akatsuki744 Join Date: May 2012 Reputation: 0 Posts: 2	Crashes after 'blue dots' loading screen Hey all, I keep having this problem with Portal 2 on my laptop. I can open it up and launch it fine from Steam, and I'm able to get to the main menu, and even watch (most of) the promos and videos. But as soon as I continue my game, load a file, or start a new game, it'll stop responding. The screen will go black, and the audio will 'stutter', freaking out until I get task manager to end it, or my laptop crashes if I let it run long enough. This'll happen right after the loading screen, the one that has three parts, and usually shows some scene in Portal (e.g., GLaDOS's body in the ruins), and has the blue-dot loading bar in the lower-right corner. If anyone can help me, that would be appreciated! (:

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05-16-2012, 09:34 PM	#2
Qrome Join Date: Nov 2011 Reputation: 213 Posts: 265	I had this crash a while back too, but fortunately found a workaround for it. Try going to steeam/steamapps/common/portal2/portal2/update/cfg and delete videodefaults.txt. This should hopefully fix your crash, but just remember that the game will generate a new version of the file every time it's deleted. I recommend using a desktop shortcut to the cfg folder for quick access, as you will need to delete that file every time before launching the game.

05-18-2012, 10:25 PM	#3
Akatsuki744 Join Date: May 2012 Reputation: 0 Posts: 2	Thank you so much! I never would've figured that out on my own.... I actually should apologize; I've been meaning to thank you sooner, but I've just been so busy playing Portal 2. XD