Can't purchase with Steam Wallet anymore

Scorcher24 · 05-16-2012, 08:30 PM

Since I bought a pro on SMNC, I get this message saying that there was an error initializing my transaction.
Anyone else got this and maybe got a solution or do I have to contact support to solve it?

I could pay with other payment providers though, but my bank account is dry

.

Zushin · 05-16-2012, 11:23 PM

Yeah got this error too, trying to pre-order Torchlight 2 :/ Tried in Steam and on their website, no luck.

Zushin · 05-17-2012, 04:13 AM

Have you had any luck yet Scorcher?

Reloire · 05-17-2012, 04:19 AM

Ya, can't preorder Torchlight II with Steam Wallet, help?

Atkana · 05-17-2012, 04:45 AM

I'm having this problem too

Zushin · 05-17-2012, 05:24 AM

I've put in a ticket, hopefully Valve gets back to me soon.

TomWezep · 05-17-2012, 05:30 AM

Same problem here. I can't buy anything, gives me this error; There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.

TomWezep · 05-17-2012, 06:40 AM

Did someone get an answer yet from Steam Support?

Scorcher24 · 05-17-2012, 06:41 AM

Did not write to them yet, but it is still not working.
Well gonna wait till tonight if they fix it after reading your support tickets. Otherwise I gonna send in one too.

TomWezep · 05-17-2012, 06:48 AM

I hope it will be fixed very soon. I just have this weird feeling that they don't even read this thread. I even doubt the fact that they'll read my support ticket tommorow, the last time it took 5 days. Well i guess there's nothing left to do, but just wait.

Scorcher24 · 05-17-2012, 06:52 AM

Well I am not gonna send in another one now since I am sure they get a lot of tickets. Another ticket just extends the waiting.
I just wait a few days.

TomWezep · 05-17-2012, 06:56 AM

I wonder, are we the only ones having this problem? If so, it probably isn't going to get alot of attention.

Zushin · 05-17-2012, 07:00 AM

Quote:

Originally Posted by TomWezep

I wonder, are we the only ones having this problem? If so, it probably isn't going to get alot of attention.

Yeah, it doesn't seem like there are too many people having issues. However, it's still early in the US at the moment right? Im from Australia.

Scorcher24 · 05-17-2012, 07:01 AM

Others have it too:

http://forums.steampowered.com/forum....php?t=2705883
http://forums.steampowered.com/forum...php?p=30786560

And yes, it is still very early in Seattle. Around 7 am.
They just get to work right now I guess.

TomWezep · 05-17-2012, 07:03 AM

I'm from the Netherlands so it's 4pm here now. But you're right they probably just go to work right now. Hoping for a quick answer then.

05-16-2012, 08:30 PM	#1
Scorcher24 Join Date: Nov 2010 Reputation: 678 Posts: 3,951	Can't purchase with Steam Wallet anymore Since I bought a pro on SMNC, I get this message saying that there was an error initializing my transaction. Anyone else got this and maybe got a solution or do I have to contact support to solve it? I could pay with other payment providers though, but my bank account is dry .

05-17-2012, 07:01 AM	#14
Scorcher24 Join Date: Nov 2010 Reputation: 678 Posts: 3,951	Others have it too: http://forums.steampowered.com/forum....php?t=2705883 http://forums.steampowered.com/forum...php?p=30786560 And yes, it is still very early in Seattle. Around 7 am. They just get to work right now I guess. Last edited by Scorcher24: 05-17-2012 at 07:04 AM.

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05-16-2012, 11:23 PM	#2
Zushin Join Date: Mar 2011 Reputation: 0 Posts: 35	Yeah got this error too, trying to pre-order Torchlight 2 :/ Tried in Steam and on their website, no luck.

05-17-2012, 04:13 AM	#3
Zushin Join Date: Mar 2011 Reputation: 0 Posts: 35	Have you had any luck yet Scorcher?

05-17-2012, 04:19 AM	#4
Reloire Join Date: Jul 2011 Reputation: 89 Posts: 266	Ya, can't preorder Torchlight II with Steam Wallet, help?

05-17-2012, 04:45 AM	#5
Atkana Join Date: Feb 2012 Reputation: 0 Posts: 18	I'm having this problem too

05-17-2012, 05:24 AM	#6
Zushin Join Date: Mar 2011 Reputation: 0 Posts: 35	I've put in a ticket, hopefully Valve gets back to me soon.

05-17-2012, 05:30 AM	#7
TomWezep Join Date: Dec 2011 Reputation: 0 Posts: 28	Same problem here. I can't buy anything, gives me this error; There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.

05-17-2012, 06:40 AM	#8
TomWezep Join Date: Dec 2011 Reputation: 0 Posts: 28	Did someone get an answer yet from Steam Support?

05-17-2012, 06:41 AM	#9
Scorcher24 Join Date: Nov 2010 Reputation: 678 Posts: 3,951	Did not write to them yet, but it is still not working. Well gonna wait till tonight if they fix it after reading your support tickets. Otherwise I gonna send in one too.

05-17-2012, 06:48 AM	#10
TomWezep Join Date: Dec 2011 Reputation: 0 Posts: 28	I hope it will be fixed very soon. I just have this weird feeling that they don't even read this thread. I even doubt the fact that they'll read my support ticket tommorow, the last time it took 5 days. Well i guess there's nothing left to do, but just wait.

05-17-2012, 06:52 AM	#11
Scorcher24 Join Date: Nov 2010 Reputation: 678 Posts: 3,951	Well I am not gonna send in another one now since I am sure they get a lot of tickets. Another ticket just extends the waiting. I just wait a few days.

05-17-2012, 06:56 AM	#12
TomWezep Join Date: Dec 2011 Reputation: 0 Posts: 28	I wonder, are we the only ones having this problem? If so, it probably isn't going to get alot of attention.

05-17-2012, 07:03 AM	#15
TomWezep Join Date: Dec 2011 Reputation: 0 Posts: 28	I'm from the Netherlands so it's 4pm here now. But you're right they probably just go to work right now. Hoping for a quick answer then.