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Old 06-15-2012, 09:52 PM   #1
Rising_Con
 
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Remove Steam Game from Account ?!

Hey guys,

i have a hudge problem.

My brother and me are sharing a PC together.
Some friend gave him l4d2 as a gift last week.
It was an Australien Version (AU) or so.
The problem is now everytime when i log into my steam account my L4d2 is gonne start downloading the whole game again. [~13GB]
I have the standard English/American Version of the game.
His Version is doing the same after i played some l4d2.

So my question is if its possible to remove the version of my brother from his account and i buy him a standard english version of the game so i dont have to download 13gb everytime he played some l4d2 ?

To clear that, i just want to remove that game version from his account and buy him a new one, nothing else.

Is that possible ?
Hope u can help me...


Best Regards, Rising_Con
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Old 06-15-2012, 09:53 PM   #2
TheDarkHarvest
 
 
 
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no you cant...you might be able to ask steam support but i doubt you can get any help...
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Old 06-15-2012, 09:55 PM   #3
ShaggyDK
 
 
 
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Quote:
Originally Posted by Rising_Con View Post
Hey guys,

i have a hudge problem.

My brother and me are sharing a PC together.
Some friend gave him l4d2 as a gift last week.
It was an Australien Version (AU) or so.
The problem is now everytime when i log into my steam account my L4d2 is gonne start downloading the whole game again. [~13GB]
I have the standard English/American Version of the game.
His Version is doing the same after i played some l4d2.

So my question is if its possible to remove the version of my brother from his account and i buy him a standard english version of the game so i must not download 13gb everytime he played some l4d2 ?

To clear that, i just want to remove that game version from his account and buy him a new one, nothing else.

Is that possible ?
Hope u can help me...


Best Regards, Rising_Con
Normally, no. There is no 'remove game' option. However, if you contact support they may be able to help.

An alternative would be to set up a new Windows account and not share any files. Whenever your brother plays just have him be on his account than log in to steam.
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Old 06-15-2012, 09:59 PM   #4
Rising_Con
 
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Quote:
Originally Posted by ShaggyDK View Post
Normally, no. There is no 'remove game' option. However, if you contact support they may be able to help.

An alternative would be to set up a new Windows account and not share any files. Whenever your brother plays just have him be on his account than log in to steam.
That would be at least 13GB more on my SSD.
So thats not an Option for me...

I hope that Steam Support can help me.
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Old 06-15-2012, 10:01 PM   #5
Projector
 
 
 
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If you explained your problem to steam support via a ticket they might even change your brothers region to US. Make sure to link your ticket account to your brothers steam and not your own.
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Old 06-16-2012, 12:35 AM   #6
Pheace
 
 
 
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Quote:
Originally Posted by Rising_Con View Post
That would be at least 13GB more on my SSD.
So thats not an Option for me...

I hope that Steam Support can help me.
You shouldn't really have your SSD as a default Steam Install anyway. It's better to default install to an HDD and move the games you use most/think benefit from the SSD with SteamMover or a similar program.
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Old 06-16-2012, 01:54 AM   #7
Ceron
 
 
 
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If you ask Steam Support really nice they might convert your AU version to ROW. I'd try that before asking for a removal.
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Old 06-16-2012, 02:43 AM   #8
Simian_
 
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Your brother would need to file the support ticket, since it pertains to his account.
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Old 06-16-2012, 07:15 AM   #9
Lille John
 
 
 
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I think steam shud make it posseble to remove games in game list
becouse i dont want to have halflife in my gamelist cuz i dont play it but i need it thou but i just dont want to be able to see it !.. add that feture for us plz ! xD
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Old 06-16-2012, 07:22 AM   #10
Applebee
 
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1. If you dont live in the region restricted country, you can ask support to uncensor if for you. Others have done this in the past.

2. If you really want the game removed, you are entitled to do so according to the SSA. Ask Steam support to remove it.
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Old 06-16-2012, 07:27 AM   #11
xX_Renegade_Xx
 
 
 
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Yes you can have the game removed, contact support and ask them to remove it for you, I think the wording has to be very specific otherwise they will refuse.

My first request was turned down but my second request wasn't.

Make sure you mention that in order to play the game again you will have to re-buy it and you are fully aware of that and would still like the game removed, you'll get an e-mail response to your ticket asking if you're sure, if you are, complete your ticket and they'll remove the game/s for you.
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Old 06-16-2012, 07:35 AM   #12
austinsting
 
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Quote:
Originally Posted by Pheace View Post
You shouldn't really have your SSD as a default Steam Install anyway. It's better to default install to an HDD and move the games you use most/think benefit from the SSD with SteamMover or a similar program.
Why does this matter? This is completely irrelevant to the question at hand. Did you consider that maybe he has a laptop with only a SSD?
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Old 06-16-2012, 08:12 AM   #13
Satoru
 
 
 
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You can have Steam remove the AU version so you can buy the US version. Though that isn't actually going to solve your 'problem' of downloading the entire game
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Old 06-16-2012, 08:32 AM   #14
Rising_Con
 
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Quote:
Originally Posted by Satoru View Post
You can have Steam remove the AU version so you can buy the US version. Though that isn't actually going to solve your 'problem' of downloading the entire game
Yeah, thats the way we would instant go.
We have no problem with re buying L4d2.

I already sent a ticket to steam support.
Hope they can help us...
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Old 06-16-2012, 10:31 AM   #15
xX_Renegade_Xx
 
 
 
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Got your PM and replied
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