Go Back   Steam Users' Forums > Steam Game Discussions > # - C > Batman: Arkham Asylum

Reply
Click here to go to the first staff post in this thread.  
Thread Tools Display Modes
Old 07-18-2012, 07:20 AM   #1
Dragunai
 
Join Date: Sep 2011
Reputation: 3
Posts: 6
Can't activate this title

Bought this yesterday and have been looking forward to playing it because of the hype from my friends who loved it.

Now I have finished installing it, along with 5 other games and counting and securom won't let me play the ing thing because it isn't happy with the fact it's already on steam, with a serial key attached TO my ing steam account, through which I launched the game.

Everytime I use the serial request key, which isn't even a real key it's just a code sent to their HQ so you can ask for a real key which is the single best example of red tape / bureaucracy I can imagine and totally pointless because I already HAVE one thanks to steam.

So when I send it, it just automatically terminates or doesn't even bother sending it saying there's a problem.

So questions:

How do I activate this game?
And why can't I use my steam approved serial key to do it?
Dragunai is offline  
Reply With Quote
Old 07-25-2012, 10:07 PM   #2
IAmTheMoose
 
Join Date: Jun 2010
Reputation: 0
Posts: 4
Same problem. Bumped. Were you able to resolve it?
IAmTheMoose is offline   Reply With Quote
Old 07-26-2012, 07:38 PM   #3
ttg103
 
Join Date: Dec 2009
Reputation: 0
Posts: 2
I couldn't activate either. Here is what I did:
right click on batman:: AA, then "view Game CD key", "copy to clipboard'. Then launch the game, the securom popup, I paste the cd key. securrom says serial was not found in the database.
ttg103 is offline   Reply With Quote
Old 07-26-2012, 08:33 PM   #4
omgitstylurrr
 
Join Date: Jul 2012
Reputation: 0
Posts: 5
Having the same issue here.
omgitstylurrr is offline   Reply With Quote
Old 07-26-2012, 08:36 PM   #5
adeganten
 
 
 
Join Date: May 2012
Reputation: 0
Posts: 2
Same problem here. I submitted a ticket to SecureROM hours ago. Still awaiting a response. Anyone get a response or resolution yet?
adeganten is offline   Reply With Quote
Old 07-26-2012, 11:51 PM   #6
solidmoose
 
Join Date: Mar 2010
Reputation: 22
Posts: 281
Quote:
Originally Posted by adeganten View Post
Same problem here. I submitted a ticket to SecureROM hours ago. Still awaiting a response. Anyone get a response or resolution yet?
Did the same. No response.

Securom is the biggest piece of .
solidmoose is offline   Reply With Quote
Old 07-27-2012, 02:11 AM   #7
Jali1986
 
 
 
Join Date: Jul 2012
Reputation: 0
Posts: 1
Same Problem here... Waiting for 24 hours...
Jali1986 is offline   Reply With Quote
Old 07-27-2012, 04:00 AM   #8
heimangels
 
 
 
Join Date: Jul 2012
Reputation: 0
Posts: 1
I had the same problem. I opened a ticket with STEAM. They are aware that this game is having problems and they're working on the issue.
heimangels is offline   Reply With Quote
Old 07-27-2012, 05:29 AM   #9
Fanov
 
Join Date: Jul 2012
Reputation: 0
Posts: 2
Same problem here. I issued a ticket to Securom, no response yet. I really hope they fix this soon.
Fanov is offline   Reply With Quote
Old 07-27-2012, 08:02 AM   #10
antares78
 
Join Date: Dec 2009
Reputation: 0
Posts: 5
Fix this ASAP!
antares78 is offline   Reply With Quote
Old 07-27-2012, 10:58 AM   #11
Blind Pumpkin
 
Join Date: Jul 2010
Reputation: 0
Posts: 2
Having the exact same problem. Already sent them an e-mail more than 24 hours ago, no response.

They know their service is full of problems, and they still keep up with the unresponsive, useless support routine.

SecuROM is a joke, and we're the clowns.
Blind Pumpkin is offline   Reply With Quote
Old 07-27-2012, 11:03 AM   #12
bhaney35
 
 
 
Join Date: Jul 2012
Reputation: 0
Posts: 1
I thought I was going crazy when it wouldn't work. Should I just wait this out or get in touch with anyone?
bhaney35 is offline   Reply With Quote
Old 07-27-2012, 11:13 AM   #13
alex_butti
 
 
 
Join Date: Jul 2012
Reputation: 0
Posts: 6
same problem here...i checked: it happened exactly the same thing every time steam does the sales (same game). That time they fixed the issue, they will fix it again...i hope so...!
alex_butti is offline   Reply With Quote
Old 07-27-2012, 12:42 PM   #14
krisskross1029
 
 
 
Join Date: Jul 2012
Reputation: 0
Posts: 12
I purchased this game on wednesday. Could't activate and contacted SecuRom. now they want me to create an Analysislog to send to them. Why should I do that if this is a known issue. Anyone else got it to activate yet?
krisskross1029 is offline   Reply With Quote
Old 07-27-2012, 01:41 PM   #15
hohochow8
 
 
 
Join Date: Jul 2012
Reputation: 0
Posts: 1
yeah same =(.

Spent an hour trying to find a solution. Result was nothing.
hohochow8 is offline   Reply With Quote
Reply

Go Back   Steam Users' Forums > Steam Game Discussions > # - C > Batman: Arkham Asylum


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -7. The time now is 06:04 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Site Content Copyright Valve Corporation 1998-2012, All Rights Reserved.