Can't activate this title

Dragunai · 07-18-2012, 07:20 AM

Bought this yesterday and have been looking forward to playing it because of the hype from my friends who loved it.

Now I have finished installing it, along with 5 other games and counting and securom won't let me play the ♥♥♥♥ing thing because it isn't happy with the fact it's already on steam, with a serial key attached TO my ♥♥♥♥ing steam account, through which I launched the game.

Everytime I use the serial request key, which isn't even a real key it's just a code sent to their HQ so you can ask for a real key which is the single best example of red tape / bureaucracy I can imagine and totally pointless because I already HAVE one thanks to steam.

So when I send it, it just automatically terminates or doesn't even bother sending it saying there's a problem.

So questions:

How do I activate this game?
And why can't I use my steam approved serial key to do it?

IAmTheMoose · 07-25-2012, 10:07 PM

Same problem. Bumped. Were you able to resolve it?

ttg103 · 07-26-2012, 07:38 PM

I couldn't activate either. Here is what I did:
right click on batman:: AA, then "view Game CD key", "copy to clipboard'. Then launch the game, the securom popup, I paste the cd key. securrom says serial was not found in the database.

omgitstylurrr · 07-26-2012, 08:33 PM

Having the same issue here.

adeganten · 07-26-2012, 08:36 PM

Same problem here. I submitted a ticket to SecureROM hours ago. Still awaiting a response. Anyone get a response or resolution yet?

solidmoose · 07-26-2012, 11:51 PM

Quote:

Originally Posted by adeganten

Same problem here. I submitted a ticket to SecureROM hours ago. Still awaiting a response. Anyone get a response or resolution yet?

Did the same. No response.

Securom is the biggest piece of ♥♥♥.

Jali1986 · 07-27-2012, 02:11 AM

Same Problem here... Waiting for 24 hours...

heimangels · 07-27-2012, 04:00 AM

I had the same problem. I opened a ticket with STEAM. They are aware that this game is having problems and they're working on the issue.

Fanov · 07-27-2012, 05:29 AM

Same problem here. I issued a ticket to Securom, no response yet. I really hope they fix this soon.

antares78 · 07-27-2012, 08:02 AM

Fix this ASAP!

Blind Pumpkin · 07-27-2012, 10:58 AM

Having the exact same problem. Already sent them an e-mail more than 24 hours ago, no response.

They know their service is full of problems, and they still keep up with the unresponsive, useless support routine.

SecuROM is a joke, and we're the clowns.

bhaney35 · 07-27-2012, 11:03 AM

I thought I was going crazy when it wouldn't work. Should I just wait this out or get in touch with anyone?

alex_butti · 07-27-2012, 11:13 AM

same problem here...i checked: it happened exactly the same thing every time steam does the sales (same game). That time they fixed the issue, they will fix it again...i hope so...!

krisskross1029 · 07-27-2012, 12:42 PM

I purchased this game on wednesday. Could't activate and contacted SecuRom. now they want me to create an Analysislog to send to them. Why should I do that if this is a known issue. Anyone else got it to activate yet?

hohochow8 · 07-27-2012, 01:41 PM

yeah same =(.

Spent an hour trying to find a solution. Result was nothing.

07-18-2012, 07:20 AM	#1
Dragunai Join Date: Sep 2011 Reputation: 3 Posts: 6	Can't activate this title Bought this yesterday and have been looking forward to playing it because of the hype from my friends who loved it. Now I have finished installing it, along with 5 other games and counting and securom won't let me play the ♥♥♥♥ing thing because it isn't happy with the fact it's already on steam, with a serial key attached TO my ♥♥♥♥ing steam account, through which I launched the game. Everytime I use the serial request key, which isn't even a real key it's just a code sent to their HQ so you can ask for a real key which is the single best example of red tape / bureaucracy I can imagine and totally pointless because I already HAVE one thanks to steam. So when I send it, it just automatically terminates or doesn't even bother sending it saying there's a problem. So questions: How do I activate this game? And why can't I use my steam approved serial key to do it?

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07-25-2012, 10:07 PM	#2
IAmTheMoose Join Date: Jun 2010 Reputation: 0 Posts: 4	Same problem. Bumped. Were you able to resolve it?

07-26-2012, 07:38 PM	#3
ttg103 Join Date: Dec 2009 Reputation: 0 Posts: 2	I couldn't activate either. Here is what I did: right click on batman:: AA, then "view Game CD key", "copy to clipboard'. Then launch the game, the securom popup, I paste the cd key. securrom says serial was not found in the database.

07-26-2012, 08:33 PM	#4
omgitstylurrr Join Date: Jul 2012 Reputation: 0 Posts: 5	Having the same issue here.

07-26-2012, 08:36 PM	#5
adeganten Join Date: May 2012 Reputation: 0 Posts: 2	Same problem here. I submitted a ticket to SecureROM hours ago. Still awaiting a response. Anyone get a response or resolution yet?

07-27-2012, 02:11 AM	#7
Jali1986 Join Date: Jul 2012 Reputation: 0 Posts: 1	Same Problem here... Waiting for 24 hours...

07-27-2012, 04:00 AM	#8
heimangels Join Date: Jul 2012 Reputation: 0 Posts: 1	I had the same problem. I opened a ticket with STEAM. They are aware that this game is having problems and they're working on the issue.

07-27-2012, 05:29 AM	#9
Fanov Join Date: Jul 2012 Reputation: 0 Posts: 2	Same problem here. I issued a ticket to Securom, no response yet. I really hope they fix this soon.

07-27-2012, 08:02 AM	#10
antares78 Join Date: Dec 2009 Reputation: 0 Posts: 5	Fix this ASAP!

07-27-2012, 10:58 AM	#11
Blind Pumpkin Join Date: Jul 2010 Reputation: 0 Posts: 2	Having the exact same problem. Already sent them an e-mail more than 24 hours ago, no response. They know their service is full of problems, and they still keep up with the unresponsive, useless support routine. SecuROM is a joke, and we're the clowns.

07-27-2012, 11:03 AM	#12
bhaney35 Join Date: Jul 2012 Reputation: 0 Posts: 1	I thought I was going crazy when it wouldn't work. Should I just wait this out or get in touch with anyone?

07-27-2012, 11:13 AM	#13
alex_butti Join Date: Jul 2012 Reputation: 0 Posts: 6	same problem here...i checked: it happened exactly the same thing every time steam does the sales (same game). That time they fixed the issue, they will fix it again...i hope so...!

07-27-2012, 12:42 PM	#14
krisskross1029 Join Date: Jul 2012 Reputation: 0 Posts: 12	I purchased this game on wednesday. Could't activate and contacted SecuRom. now they want me to create an Analysislog to send to them. Why should I do that if this is a known issue. Anyone else got it to activate yet?

07-27-2012, 01:41 PM	#15
hohochow8 Join Date: Jul 2012 Reputation: 0 Posts: 1	yeah same =(. Spent an hour trying to find a solution. Result was nothing.