My game has crashed, it shows an "application has malfunctioned" message.

[Ladyofthelake]

My game has crashed, it shows an "application has malfunctioned" message. What should I do? This is whar logs says:

Sam3.log


-------- START OF LOG --------

11:35:22 LOG: Core version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 154741 2012-05-09 11:05:49 @builder05; Win32-Static-Final-Default$
11:35:22 LOG: Command: $
11:35:22 LOG: Initializing timer.
11:35:22 LOG: Timestamp: 2012/07/24 11:35:22
11:35:22 LOG: Binary name: Sam3.exe
11:35:22 LOG: Binary soft path: Bin/
11:35:22 LOG: Binary hard path: D:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\
11:35:22 LOG: Application directory: D:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\
11:35:22 LOG: * OS...
11:35:22 LOG: Name: Windows 7
11:35:22 LOG: Kernel: WinNT (64-bit)
11:35:22 LOG: Version: 6.1, build 7601
11:35:22 LOG: Misc: Service Pack 1
11:35:22 LOG:
11:35:22 LOG: * CPU...
11:35:22 LOG: Vendor: GenuineIntel
11:35:22 LOG: Type: 0, Family: 6, Model: 10, Stepping: 7
11:35:22 LOG: Clock: 3.31 GHz
11:35:22 LOG: Cores: 4
11:35:22 LOG: CMOV: Yes
11:35:22 LOG: SSE: Yes
11:35:22 LOG:
11:35:22 LOG: * Memory...
11:35:22 LOG: Total physical memory: 16351 MB
11:35:22 LOG: Free physical memory: 13892 MB
11:35:22 LOG:
11:35:22 LOG: Loaded "D:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\ScriptLua.dll".
11:35:22 LOG: Loaded "D:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\GameEnv_Steam.dll".
11:35:22 INF: GameEnv API: Steam
11:35:22 INF: Steam ID = c001cf77:83571c65
11:35:22 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
11:35:22 ERR: Error opening wave in!
11:35:22 LOG: Created thread 5792(ResourceLoader).
11:35:22 LOG: "$D:/Program Files (x86)/Steam/userdata/71332193/41070/local/SeriousSam3.ini" does not exist, skipping cvar loading.
11:35:22 LOG: Trying to set display mode 1600x1200(fullscreen)...
11:35:23 LOG: 2012/07/24 11:35:23: Crashed! (used process memory: 198 MB, free system memory: 13846 MB)
11:35:23 ERR: sysStartProcess("D:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\BugReporter_Win32.exe") - 'Invalid argument'


Sam3.rpt
//================================================== ===
Report generated at: 07/24/12 11:35:23
Version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 154741 2012-05-09 11:05:49 @builder05; Win32-Static-Final-Default$
Build type: Win32-Static-Final-Default
Exception code: 80000004 SINGLE_STEP
Fault address:
00720A80 0001:0031FA80 "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe"

Dumping registers:
EAX:000083A3
EBX:0018FC38
ECX:00020000
EDX:0008E3C8
ESI:0158ECB8
EDI:0000037C
CS:EIP:0023:00720A80
SS:ESP:002B:0018F96C EBP:0018FBDC
DS:002B ES:002B FS:0053 GS:002B
Flags:00200202

Dumping stack back trace:
00720A80 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0031FA80
0098B410 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0058A410
0093BCDF 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0053ACDF
0082DE66 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0042CE66
009F8062 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:005F7062
00B1A7F0 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:007197F0
00B1AD99 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:00719D99
00B1B3E6 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0071A3E6
0051B37B 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0011A37B
00B97E2B 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:00796E2B
004DB9E6 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:000DA9E6
00661FD1 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:00260FD1
006FD9AF 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:002FC9AF
00C75AB1 00000001 $adr: "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:00874AB1
76A5339A 00000001 $adr: "$C:/Windows/syswow64/kernel32.dll" 0001:0000339A
77569EF2 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:00029EF2
77569EC5 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:00029EC5

//================================================== ===


Please help

Ladyofthelake

[MADDOGGE]

Have you verified the game cache yet? R-click on the game in your library, Choose properties, local files, verify integrity of game cache.

11:35:23 LOG: 2012/07/24 11:35:23: Crashed! (used process memory: 198 MB, free system memory: 13846 MB)
11:35:23 ERR: sysStartProcess("D:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\BugReporter_Win32.exe") - 'Invalid argument'

"Fault address:
00720A80 0001:0031FA80 "$D:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe"

[Ladyofthelake]

Does'nt work. Can't verify 1 file. When try to start the game it finish the installation and install directx. then try to start begore it crash.

[ChrisW]

Uninstall ZoneAlarm.

[Ladyofthelake]

Thanks for helping. I stopped the ISWSVC.exe, then i works fine.