Another missing "The Zombie Island of Dr. Ned" key...

ZviRyatko · 07-28-2012, 04:02 AM

Hello!

The problem is: today I've bought Borderlands: GOTY Edition with 4 DLC. The "Claptrap's Robot Revolution" and "Mad Moxxi's Underdome Riot" DLC seem to work fine, but the "The Zombie Island of Dr. Ned" doesn't work. When I choose the "Jakob's Cove" from the list of possible locations to teleport, it just keeps and keeps loading. When I Alt+Tab the game I can see the activation Window, I put the serial there (which was provided after the game was installed), but it says that the serial is wrong, and I can't play this DLC.

There are solutions with looking for a key in the registry, however, I don't have "TestApp8990" entry, only "TestApp40940", which is Mad Moxxi's I assume.

Any solutions?

jargonfacer · 07-28-2012, 07:19 AM

I encountered the same issue today. The difference for me is that I bought Borderlands over a year ago, and I've already played the Dr. Ned DLC on my old computer. I tried to load my old character from the Steam cloud (so I could finish the Braiiiiiiiiiiiiiiiiiiiins achievement), and I get the same question about the activation. My copy should already be activated, right?

Gravematter · 07-28-2012, 09:58 AM

Quote:

Originally Posted by jargonfacer

I encountered the same issue today. The difference for me is that I bought Borderlands over a year ago, and I've already played the Dr. Ned DLC on my old computer. I tried to load my old character from the Steam cloud (so I could finish the Braiiiiiiiiiiiiiiiiiiiins achievement), and I get the same question about the activation. My copy should already be activated, right?

Yup, same for me. I bought Borderlands on release day and I reinstalled it on Thursday and haven't been able to play because my character was parked in the Dr. Ned area. Gotta love SecuRom....and I'm not too happy with Steam/Valve right now either.

Zekiran · 07-28-2012, 10:01 AM

Steam is working on this issue, as shown in other numerous threads about missing cd keys. Put in support tickets if you own the game. If you're on the free weekend, buy the game and be patient.

chocobo0628 · 07-28-2012, 10:14 AM

Steam ran out of keys and requesting more, they said they should have more by Monday I believe.

Treemonkeys · 07-28-2012, 10:37 AM

So when you buy a game they can turn around and sell it to someone else later on? This is unacceptable, Valve needs to do something to compensate.

Zekiran · 07-28-2012, 11:24 AM

Quote:

Originally Posted by Treemonkeys

So when you buy a game they can turn around and sell it to someone else later on? This is unacceptable, Valve needs to do something to compensate.

What... in the world are you even talking about?

They ran out of activation keys because of the freebie weekend and last week's sale. They did not anticipate the number of people who would be wanting to buy and play it. How is that in any way shape or form "selling it later on?"

No one can sell a game they bought on Steam, anyway, because it's keyed to your account forever. Even if you don't use the key, it's been sent to that account. I think you completely do not comprehend the idea of how these things work.

Jim Fear · 07-28-2012, 01:01 PM

So it seems everyone buying the GOTY is having key issues with Zombie Island. Do I really need to contact support for this, or will Steam sort it out themselves when they have more keys?

Zekiran · 07-28-2012, 01:35 PM

I'd suggest putting in a support ticket anyway, just to have an official thing to show that you asked.

Treemonkeys · 07-28-2012, 01:42 PM

Quote:

Originally Posted by Zekiran

What... in the world are you even talking about?

They ran out of activation keys because of the freebie weekend and last week's sale. They did not anticipate the number of people who would be wanting to buy and play it. How is that in any way shape or form "selling it later on?"

No one can sell a game they bought on Steam, anyway, because it's keyed to your account forever. Even if you don't use the key, it's been sent to that account. I think you completely do not comprehend the idea of how these things work.

People who bought the game months ago cannot use the DLC anymore, so you tell me what happened to their key.

crispy animal · 07-28-2012, 02:17 PM

Quote:

Originally Posted by Treemonkeys

People who bought the game months ago cannot use the DLC anymore, so you tell me what happened to their key.

^^ this. How can you loose a key that you have had for 2 years? Why would a free weekend affect what i have owned now for 2 years?

Zekiran · 07-28-2012, 02:34 PM

Dunno, I've owned it for some time, but didn't even install or play it until June, and had no issues whatsoever. Perhaps it's an "install, then uninstall, then reinstall" issue?

Either way, it doesn't matter - you own the thing, and if you can PROVE that, send support a ticket.

SPG · 07-28-2012, 02:43 PM

If you have the keys, you can activate them the following way;

Before starting a session in Borderlands, go to SteamApps/common/borderlands/Binaries/DLCSetup/ and the same for DLCSetup2 and run the .exe files for each. Enter the appropriate CD keys provided by Steam.

nrnoble · 07-28-2012, 03:01 PM

Quote:

Originally Posted by Treemonkeys

People who bought the game months ago cannot use the DLC anymore, so you tell me what happened to their key.

I am able to play all the DLCs even though I am missing the keys too.

Its understandable people are upset, and I agree that its puzzling that Steam\GearBox\2k would not plan better for a free weekend, but what people should know that this problem has happened before, and it always gets fixed. It sucks for a lot reasons, just don't let it ruin your weekend. Play another game, go outside, do your laundry, find a girl friend, go see the new batman movie, watch porn, adopt a pet, etc, etc, etc....

Quietman68 · 07-28-2012, 03:09 PM

Erm yeah another user here who's had the game for ages and can't play because I have no CD for the activation? I only have 1 CD key listed for Mad Moxxi's but 4 DLC's listed for Borderlands...

This is a fine example of over zealous DRM screwing legitimate gamers.

07-28-2012, 04:02 AM	#1
ZviRyatko Frogwares Join Date: Nov 2011 Reputation: 0 Posts: 7	Another missing "The Zombie Island of Dr. Ned" key... Hello! The problem is: today I've bought Borderlands: GOTY Edition with 4 DLC. The "Claptrap's Robot Revolution" and "Mad Moxxi's Underdome Riot" DLC seem to work fine, but the "The Zombie Island of Dr. Ned" doesn't work. When I choose the "Jakob's Cove" from the list of possible locations to teleport, it just keeps and keeps loading. When I Alt+Tab the game I can see the activation Window, I put the serial there (which was provided after the game was installed), but it says that the serial is wrong, and I can't play this DLC. There are solutions with looking for a key in the registry, however, I don't have "TestApp8990" entry, only "TestApp40940", which is Mad Moxxi's I assume. Any solutions?

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07-28-2012, 07:19 AM	#2
jargonfacer Join Date: Apr 2012 Reputation: 0 Posts: 4	I encountered the same issue today. The difference for me is that I bought Borderlands over a year ago, and I've already played the Dr. Ned DLC on my old computer. I tried to load my old character from the Steam cloud (so I could finish the Braiiiiiiiiiiiiiiiiiiiins achievement), and I get the same question about the activation. My copy should already be activated, right?

07-28-2012, 10:01 AM	#4
Zekiran Join Date: Jun 2008 Reputation: 3966 Posts: 20,595	Steam is working on this issue, as shown in other numerous threads about missing cd keys. Put in support tickets if you own the game. If you're on the free weekend, buy the game and be patient.

07-28-2012, 10:14 AM	#5
chocobo0628 Join Date: Jul 2012 Reputation: 0 Posts: 11	Steam ran out of keys and requesting more, they said they should have more by Monday I believe.

07-28-2012, 10:37 AM	#6
Treemonkeys Join Date: Dec 2009 Reputation: 0 Posts: 35	So when you buy a game they can turn around and sell it to someone else later on? This is unacceptable, Valve needs to do something to compensate.

07-28-2012, 01:01 PM	#8
Jim Fear Join Date: Nov 2010 Reputation: 48 Posts: 217	So it seems everyone buying the GOTY is having key issues with Zombie Island. Do I really need to contact support for this, or will Steam sort it out themselves when they have more keys?

07-28-2012, 01:35 PM	#9
Zekiran Join Date: Jun 2008 Reputation: 3966 Posts: 20,595	I'd suggest putting in a support ticket anyway, just to have an official thing to show that you asked.

07-28-2012, 02:34 PM	#12
Zekiran Join Date: Jun 2008 Reputation: 3966 Posts: 20,595	Dunno, I've owned it for some time, but didn't even install or play it until June, and had no issues whatsoever. Perhaps it's an "install, then uninstall, then reinstall" issue? Either way, it doesn't matter - you own the thing, and if you can PROVE that, send support a ticket.

07-28-2012, 02:43 PM	#13
SPG Join Date: May 2010 Reputation: 232 Posts: 795	If you have the keys, you can activate them the following way; Before starting a session in Borderlands, go to SteamApps/common/borderlands/Binaries/DLCSetup/ and the same for DLCSetup2 and run the .exe files for each. Enter the appropriate CD keys provided by Steam.

07-28-2012, 03:09 PM	#15
Quietman68 Join Date: Aug 2009 Reputation: 57 Posts: 589	Erm yeah another user here who's had the game for ages and can't play because I have no CD for the activation? I only have 1 CD key listed for Mad Moxxi's but 4 DLC's listed for Borderlands... This is a fine example of over zealous DRM screwing legitimate gamers.