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Old 07-28-2012, 04:02 AM   #1
ZviRyatko
 
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Another missing "The Zombie Island of Dr. Ned" key...

Hello!

The problem is: today I've bought Borderlands: GOTY Edition with 4 DLC. The "Claptrap's Robot Revolution" and "Mad Moxxi's Underdome Riot" DLC seem to work fine, but the "The Zombie Island of Dr. Ned" doesn't work. When I choose the "Jakob's Cove" from the list of possible locations to teleport, it just keeps and keeps loading. When I Alt+Tab the game I can see the activation Window, I put the serial there (which was provided after the game was installed), but it says that the serial is wrong, and I can't play this DLC.

There are solutions with looking for a key in the registry, however, I don't have "TestApp8990" entry, only "TestApp40940", which is Mad Moxxi's I assume.

Any solutions?
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Old 07-28-2012, 07:19 AM   #2
jargonfacer
 
 
 
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I encountered the same issue today. The difference for me is that I bought Borderlands over a year ago, and I've already played the Dr. Ned DLC on my old computer. I tried to load my old character from the Steam cloud (so I could finish the Braiiiiiiiiiiiiiiiiiiiins achievement), and I get the same question about the activation. My copy should already be activated, right?
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Old 07-28-2012, 09:58 AM   #3
Gravematter
 
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Quote:
Originally Posted by jargonfacer View Post
I encountered the same issue today. The difference for me is that I bought Borderlands over a year ago, and I've already played the Dr. Ned DLC on my old computer. I tried to load my old character from the Steam cloud (so I could finish the Braiiiiiiiiiiiiiiiiiiiins achievement), and I get the same question about the activation. My copy should already be activated, right?
Yup, same for me. I bought Borderlands on release day and I reinstalled it on Thursday and haven't been able to play because my character was parked in the Dr. Ned area. Gotta love SecuRom....and I'm not too happy with Steam/Valve right now either.
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Old 07-28-2012, 10:01 AM   #4
Zekiran
 
 
 
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Steam is working on this issue, as shown in other numerous threads about missing cd keys. Put in support tickets if you own the game. If you're on the free weekend, buy the game and be patient.
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Old 07-28-2012, 10:14 AM   #5
chocobo0628
 
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Steam ran out of keys and requesting more, they said they should have more by Monday I believe.
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Old 07-28-2012, 10:37 AM   #6
Treemonkeys
 
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So when you buy a game they can turn around and sell it to someone else later on? This is unacceptable, Valve needs to do something to compensate.
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Old 07-28-2012, 11:24 AM   #7
Zekiran
 
 
 
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So when you buy a game they can turn around and sell it to someone else later on? This is unacceptable, Valve needs to do something to compensate.
What... in the world are you even talking about?

They ran out of activation keys because of the freebie weekend and last week's sale. They did not anticipate the number of people who would be wanting to buy and play it. How is that in any way shape or form "selling it later on?"

No one can sell a game they bought on Steam, anyway, because it's keyed to your account forever. Even if you don't use the key, it's been sent to that account. I think you completely do not comprehend the idea of how these things work.
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Old 07-28-2012, 01:01 PM   #8
Jim Fear
 
 
 
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So it seems everyone buying the GOTY is having key issues with Zombie Island. Do I really need to contact support for this, or will Steam sort it out themselves when they have more keys?
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Old 07-28-2012, 01:35 PM   #9
Zekiran
 
 
 
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I'd suggest putting in a support ticket anyway, just to have an official thing to show that you asked.
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Old 07-28-2012, 01:42 PM   #10
Treemonkeys
 
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Quote:
Originally Posted by Zekiran View Post
What... in the world are you even talking about?

They ran out of activation keys because of the freebie weekend and last week's sale. They did not anticipate the number of people who would be wanting to buy and play it. How is that in any way shape or form "selling it later on?"

No one can sell a game they bought on Steam, anyway, because it's keyed to your account forever. Even if you don't use the key, it's been sent to that account. I think you completely do not comprehend the idea of how these things work.
People who bought the game months ago cannot use the DLC anymore, so you tell me what happened to their key.
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Old 07-28-2012, 02:17 PM   #11
crispy animal
 
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Originally Posted by Treemonkeys View Post
People who bought the game months ago cannot use the DLC anymore, so you tell me what happened to their key.
^^ this. How can you loose a key that you have had for 2 years? Why would a free weekend affect what i have owned now for 2 years?
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Old 07-28-2012, 02:34 PM   #12
Zekiran
 
 
 
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Dunno, I've owned it for some time, but didn't even install or play it until June, and had no issues whatsoever. Perhaps it's an "install, then uninstall, then reinstall" issue?

Either way, it doesn't matter - you own the thing, and if you can PROVE that, send support a ticket.
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Old 07-28-2012, 02:43 PM   #13
SPG
 
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If you have the keys, you can activate them the following way;

Before starting a session in Borderlands, go to SteamApps/common/borderlands/Binaries/DLCSetup/ and the same for DLCSetup2 and run the .exe files for each. Enter the appropriate CD keys provided by Steam.
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Old 07-28-2012, 03:01 PM   #14
nrnoble
 
 
 
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Quote:
Originally Posted by Treemonkeys View Post
People who bought the game months ago cannot use the DLC anymore, so you tell me what happened to their key.
I am able to play all the DLCs even though I am missing the keys too.

Its understandable people are upset, and I agree that its puzzling that Steam\GearBox\2k would not plan better for a free weekend, but what people should know that this problem has happened before, and it always gets fixed. It sucks for a lot reasons, just don't let it ruin your weekend. Play another game, go outside, do your laundry, find a girl friend, go see the new batman movie, watch porn, adopt a pet, etc, etc, etc....
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Old 07-28-2012, 03:09 PM   #15
Quietman68
 
 
 
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Erm yeah another user here who's had the game for ages and can't play because I have no CD for the activation? I only have 1 CD key listed for Mad Moxxi's but 4 DLC's listed for Borderlands...

This is a fine example of over zealous DRM screwing legitimate gamers.
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